1）未付款詢盤回復：這一環(huán)節(jié)是一個賣家第一次接觸買家，有幾個注意事項和大家分享一下：第一主動出擊，當買家下單后應及時主動與買家聯(lián)系，聯(lián)系內(nèi)容可以按照先后順序包括為打招呼，對產(chǎn)品進一步的介紹，并告知請付款以及時

一、買家詢盤為泛問所有產(chǎn)品詢盤格式通常如下：We are interested in all your products, could you please send us more information and samples about your products and price list?可參考如下模板回復：Dear Sir/ Madam,

1、及時：要根據(jù)時差重點回復買家的詢盤，時效性要強，這就要求你每天定時查看買家的詢盤，并認真作好記錄。切記過時回復，這樣買家可能詢問無果后而選擇其他的公司。2、準確：要將回復信寫的清楚明了，首先必須正確理解買家來

這樣的客戶只是想對比下價格而已，下單的希望很小。但有那么點希望我們也不會放棄的，那你就說我們的產(chǎn)品太多了，不一定全都是他喜歡的，你讓他把他感興趣的產(chǎn)品圖片發(fā)給你，再給他報價。

（2）降得多會讓客戶覺得你還是有可以壓縮價格的空間 降價一定是要有目的的：比如質(zhì)量、比如很缺訂單、如做樣板、比如市場開拓，很多時候我們會用這些去說服客戶（給你低價的供應商都是什么情況），這里你一定要注意你去展示

回復模板一：可報價 Dear Sir/Madam,Thanks for your inquiry at www.***.com. We are professional supplier for ***（產(chǎn)品名）at competitive price, located in*** 貼上幾張公司的圖片 ，驗貨間、樣品間、生產(chǎn)線

外貿(mào)客戶泛問所有產(chǎn)品詢價的回復技巧

報盤函電英文范文篇1 KK Kiddie Korner,Inc. November 24th,2000 Foshan Sweethome Installations Ltd. 2 Xiyue Street Foshan,Guangdong China Dear Sirs,In reply to your letter of 21st November,we have pleasure in

客戶的詢盤：Hi SimonWe are looking for below two items,can you do them?If yes,pls send us the quotation and advise the lead time of samples and mass production.Picture 1 & Picture 2 (客戶發(fā)的圖片，這里

發(fā)盤英語范文：回復詢盤 Dear Adam,With reference to your last inquiry, we have already forwarded you the samples and take pleasure in making the following offer:Art No. AG105L: USD25.30/PC FOB Ning bo

有關詢盤回復的范文1 可以針對首次來信沒有明確需求，聯(lián)系信息不全的客戶 Dear Mr. Amir,Many thanks for your inquiry dated(of) XXXX from alibaba.com.In order to let us make more correct quotation accordingly, p

回復詢盤英語范文：回復對某個產(chǎn)品的查詢 Dear Mr. Jones:Thank you for your inquiry of 16 March. We are pleased to hear that you are interested in our product "toaster".We've enclosed the photo and deta

回復客戶詢盤英文范文1 Dear Johnson，We are so glad to know you are interested in our product 106.248, 106.249,106.250 series and very glad to enter into business relationship with you.As Australia is

英文詢盤郵件回復范文1 可以針對首次來信沒有明確需求,聯(lián)系信息不全的客戶 Dear Mr. Amir, Many thanks for your inquiry dated(of) ___ from alibaba.com. In order to let us make more correct quotation accordingly, please

回復客戶詢盤英文范文

外貿(mào)詢盤回復需要技巧,1、什么類型的詢盤?2、如何回復? 我們收到的一般為以下幾種詢盤: 一、慵懶式詢盤 客戶臨時性需求,但不想認真去尋找每一個產(chǎn)品賣家,而是想讓賣家們主動報價,守株待兔。這種客戶一是不太專業(yè),二是需求不會很強

如果還是沒有回信，再一個三天可以發(fā)點你產(chǎn)品的簡單介紹配上醒目的圖片等等；如果這樣還是沒有回郵，可以考慮能夠給客戶打個問候的電話。之前在實惠網(wǎng)上看到一個客戶的需求信息，但是當時我們公司沒有貨源，但是我記下了他的

首先可以提及下你跟客戶的“交情”并做出感謝。比如感謝客戶跟你在哪里見過面、吃過飯、拜訪過公司、展會上聊天或者通過電話，談論過什么內(nèi)容等等。如果并沒有的話，那么就感謝對方的來信。（甚至沒有及時回復對方的時候也表示

1、首先，通過郵件向客戶發(fā)送確認生產(chǎn)的郵件，并在郵件中詳細列出產(chǎn)品型號、數(shù)量、顏色、包裝等詳細信息，讓客戶對郵件內(nèi)容進行確認和回復。2、其次，過電話與客戶進行溝通，確認產(chǎn)品的生產(chǎn)情況和相關細節(jié)，包括交貨時間、付款方

1. 告知客戶貨物的生產(chǎn)狀態(tài)。例如：“目前，我們的貨物正在生產(chǎn)中，如果一切順利，我們將在XX時間完成生產(chǎn)。”2. 如果生產(chǎn)出現(xiàn)問題可能導致延遲，向客戶表示歉意，并解釋原因：“由于政府生產(chǎn)限制，我們的生產(chǎn)線不得不停止一周

外貿(mào)回函:外貿(mào)業(yè)務中收到客戶的詢問,如何回信,客戶問我是否生產(chǎn)某種商品,幫我回封信

回復模板一：可報價 Dear Sir/Madam,Thanks for your inquiry at www.***.com. We are professional supplier for ***（產(chǎn)品名）at competitive price, located in*** 貼上幾張公司的圖片 ，驗貨間、樣品間、生產(chǎn)線

有關詢盤回復的范文1 可以針對首次來信沒有明確需求，聯(lián)系信息不全的客戶 Dear Mr. Amir,Many thanks for your inquiry dated(of) XXXX from alibaba.com.In order to let us make more correct quotation accordingly, p

詢盤基本格式 Dear Mr. XXX，（對買家的禮貌的稱呼，不要以sir or madam來開頭，這樣對對方不夠尊重）Thanks very much for your inquiry dated XXXXX via alibaba.com.（提醒買家他于什么時候通過哪里看到你公司的產(chǎn)品信息

Regards D、大量訂購詢問價格,大量訂單詢盤買家若是趕上采購季節(jié)應該是很有誠意的買家,對他們的回復要詳盡一些,內(nèi)容一般包括樣品的價格,采購量和相應的價格,這個報價建議是包括運費的,給買家感覺是給他的一個優(yōu)惠。 Hi there, Thanks fo

4. 針對買家非明確部分，在回郵中點出并引導對方回復（參考案例）案例二 Hello,we are a company based in USA and we require 400 pieces wallet model 78-01. Sending us your best FOB prices and delivery time.

外貿(mào)詢盤回復模板

我們公司總部在美國，現(xiàn)在我們需要采購400份錢包模型78-01。請回復最優(yōu)惠FOB價格及交貨時間。不同于案例一，這是一封采購意向明確、客戶信息都較為完整的詢盤，針對這樣的詢盤，專業(yè)簡要的公司介紹和一份具有優(yōu)勢的報價就成為了

2. 更愿意選擇在線的溝通方式3. 希望平臺直接規(guī)定賣家必須3天內(nèi)回復賣家如何優(yōu)化：1. 盡可能24小時回復外貿(mào)郵件和詢盤2 . 用自己個人郵箱沒關系，但是得記得郵箱同步啊3 . 常登陸更新查看(一周兩次總得有吧)4 . 綁定

詢盤回復模板： Dear 客戶名, Thanks for your inquiry and I'm delighted to quote the price for you! I am pleasure to get to konw that you are presently on the market for 產(chǎn)品名稱,and as a specialized

外貿(mào)詢盤回復需要技巧,1、什么類型的詢盤?2、如何回復? 我們收到的一般為以下幾種詢盤: 一、慵懶式詢盤 客戶臨時性需求,但不想認真去尋找每一個產(chǎn)品賣家,而是想讓賣家們主動報價,守株待兔。這種客戶一是不太專業(yè),二是需求不會很強

首先對對方發(fā)來的詢盤表示感謝 其次回答對方的問題，這個最重要 再者可以介紹自己的公司 如果需要，可以介紹自己的產(chǎn)品，為客戶推薦他可能喜歡的產(chǎn)品 最后表達你的合作愿望。這樣下來，詢盤回復基本成型。最后注意多多聯(lián)系對方，爭

1、客戶問我們是否能做以下兩款產(chǎn)品 2、如果我們能做，需要報價 3、樣品和大貨的發(fā)貨周期 從上面我朋友的回復郵件看，郵件對第一個問題做了回復，也提出了自己關于產(chǎn)品的問題。第二個問題，他對產(chǎn)品做了報價，是對客人做

1、搞明白詢盤的第一痛點 對于淘寶之類的B2C，要先設好賣方自己的賣點。但對于外貿(mào)這樣的B2B，則關鍵要滿足不同買方的特定需求，即痛點需求。而第一痛點的識別是最重要的。2、針對第一痛點，敢于聰明地承諾 客戶的外貿(mào)詢盤

如何回復外貿(mào)客戶的詢盤

商務英語詢盤函電范文篇1 Dear Mr. Smith,We purchased a large quantity of your products a few months ago and found them very satisfactory.Currently, we are in need of the same quantity of the item and would

英文郵件回復范文一 Dear Mr. / Ms,Thank you for your letter informing us of Mr. Green’s visit during June 2-7. Unfortunately, Mr. Edwards, our manager, is now in Cairo and will not be back until th

回復客戶詢盤英文范文1 Dear Johnson，We are so glad to know you are interested in our product 106.248, 106.249,106.250 series and very glad to enter into business relationship with you.As Australia is

英文詢盤郵件回復范文1 可以針對首次來信沒有明確需求,聯(lián)系信息不全的客戶 Dear Mr. Amir, Many thanks for your inquiry dated(of) ___ from alibaba.com. In order to let us make more correct quotation accordingly, please

英文詢盤郵件回復范文

　　詢盤郵件聽說過，詢盤郵件的英文版你知道怎么寫嗎?下面是我為你整理的，希望對你有用! 　　1 　　可以針對首次來信沒有明確需求，聯(lián)絡資訊不全的客戶 　　Dear Mr. Amir, 　　Many thanks for your inquiry datedof XXXX from alibaba. 　　In order to let us make more correct quotation accordingly, please kindly tell us the exact model number you prefer after checking our website of . 　　Besides, to help us offer the best price, please also introduce your pany as many details as you can. Such as your pany foundation time, how many workers, major product lines, pany website and last year's sales turnover if possible. More details better price. 　　Waiting for your early reply. 　　Best Regards 　　Amy 　　可以針對首次詢盤比較明確，且聯(lián)絡資訊較全的客戶。 　　Dear Mr. Naresh, 　　So glad receiving your enquiry for our Barbies' collection from Alibaba dated XXX. Thanks a lot. 　　We are a leading manufacturer in children’s wear in China and our products have been exported to customers all over the world such as ****. The Barbies Collection is the most popular style in our factory, selling fast. 　　However, detailed price list for the skirts and long pants will be sent to you based on your specific further product description such as color, specification, special design requirement etc. Please check the following styles photo which should be suitable for your Indian market and tell us more requirements on the exact skirts and long pants. 　　Please do not hesitate to contact us if any question and we are waiting for your reply. 　　Best regards, 　　Amy 　　可以針對首次詢盤，需求明確，要求報價的客戶。 　　Dear Mr. Muller: 　　Thank you for the letter of date enquiring price for our boy‘s t-shirt. 　　To close our deal a.s.a.p, we offer you firm C&F Limassol USD xxx/pc. Payment by irrevocable L/C to reach us one month before the time of shipment. This offer is subject to your reply reaching us before date. Please refer to the attached files for packing and product specification . 　　We allow a discount of 5% if your order exceeds USD 5,000. And there has been a heavy demand for our t-shirt and our factory is fully mitted right now. 　　Therefore, at the most petitive price we offer, we hope to receive your reply with 　　questions if any or an order soon. 　　Best regards 　　Amy 　　可以針對首次詢盤，需求明確，要求報價的客戶。 　　Dear Johnson， 　　We are so glad to know you are interested in our product 106.248, 106.249,106.250 series and very glad to enter into business relationship with you. 　　As Australia is our important strategic market, and in order to help us both to push sales here, our pany prefer to offer you the above "cost" price to hit your target. 　　Hope so petitive price can help you get your market soon . 　　By the way, could you pls tell us which color you like most and what kind of packing way you prefer? 　　Your prompt reply will be highly appreciated. 　　Best regards 　　Amy 　　2 　　Dear Edison Bonilla, 　　How are you? Thanks a lot for your mail and your trust on us. 　　I noted that you are interested in our products with item BL-88, I think you got the size and specifications from the details from ALIBABA.The price of it is enclosed. Please check. As usual,we use the T/T as payment.And our minimum order quantity is 1000pieces.We separately enclosed our full e-catalogue. Please feel free to ask me,if you have any more question./I kook forward to hearing from you. / I can send samples to you, if you reply to me/I can do for you some special samples, if you reply to me / 　　Yours,sincere 　　Star Cheng 　　pany: Shenzhen Qkie Electronic CO., LTD 　　 　　 A,Xixiang haoye Technology park,Fuyong Town,Baoan District,ShenZhen City,China 　　Tel: 86-755-2751 2960 　　Cel:+86 13249854876 　　Fax: 86-755-2751 6546 　　 　　Website: 　　建立業(yè)務關系 　　Dear Sir or Madam: 　　A few months ago we had the opportunity to see a display of your productds at the Guangzhou International Trade Center ,and we were most impressed by the quaity and low prices. 　　We should like to offer you our service as a trading firm ,and would mention that we are experienced importers of our country ,and are enjoying a good reputation all over the world. 　　In addition ,we operate our own advertising agency ,and we can use the latest marketing procedures quite efficiently.You will be sure of your sales if you would allow us to promote sales of your products througout China . 　　Your early reply will be highly appreciated. 　　Yours faithfully, 　　1. we are one of the largest importers of ….in…and shall be pleased to establish business relations with you. 　　2. we enclose a copy of our catalogue for your reference and hope that you would contact us if any item is of interest to you. 　　3. we ,therfore,take pleasure in rming you that we are an enterprise 　　manufacturing shirts.開發(fā)信 　　4. the products manufactured here have been proved by a scrupulous test to be sound.嚴格的質(zhì)檢認證 　　5. Enclosed are a brochure and a copy of our price list to give you a general idea of our products available.寄手冊 　　6. We are sending you separately our pattern-book with the price list.隨函附寄 　　7.We are confident that you can do some profitable business.相信貴方可以獲利。 　　8.We would like to enter into direct business relations with you on the basis of equality ,mutual benefit and exchange what one has for what one need.平等互利的基礎上 　　9.don t remember to tell you then Mexican market is very petitive 市場競爭激烈 　　10. The designs and colors of all products will almost exactly match your needs詢問詳細資訊 　　包裝和嘜頭 　　1. We want you pack the tins in cartons ,each containing 12 　　tins,separated by corrugated paper dividers. 　　2. We trust that you will give special care to the parking in order to 　　avoid damage in transit. 　　3. Each case should be marked with the following: name of the 　　modity, quantity, country of origin, etc. 　　4. We can do exactly according to your packing instructions. 支付貨款 　　1>Dear Sir or Madam: 　　We are writing to refer you to our letter dated Jan 11,2004, in which we confirmed the acceptance of your order NO .309.In that letter,we promised that the shipment would be made by the end of March subject to your L/C reaching here by the end of January. 　　However until now we haven’t received your L/C.Would you please promptly instruct your banker to open an irrevocable L/C at sight in our favor without further delay so that we can arrange for prompt shipment?If your L/C cant reach us within 10 days ,we are afraid that we may be able to ship the order as instructed. 　　We are looking forward to receiving your early reply. 　　2>Dear Sir or Madam: 　　I have received your letter to tell you that I have today through the National Bank established the confirmed,irrevocable Letter of Credit NO.778 in your favor for the amount of Euro 62,000 payable by sight draft acpanied by a full set of the shipping documents. 　　3. 　　Hi Mike, 　　Samples received and already passed to vendor. The material was PP, not ABS. Offer sheet is preparing and will be sent to you soon. By the way, raw material increased these days, pls make a decision quickly to go ahead after price confirmed. We'll arrange the mass production asap. 　　Thanks and best regards, 　　C 　　4.開發(fā)信 SECRET how to reduce mouse cost 　　Hi 　　Good day.Shenzhen Qkie electronic technology Co.,ltd trading here, exporting MOUSE / KEYBOARD with good quality and low price in US. We are pleased to enclose you our ENTERPRISE CULTURE,pls kindly check. Call me, let's talk details. 　　BR, 　　Star 　　pany: Shenzhen Qkie Electronic CO., LTD 　　 　　 A,Xixiang haoye Technology park,Fuyong Town,Baoan District,ShenZhen City,China 　　Tel: 86-755-2751 2960 　　Cel:+86 13249854876 　　Fax: 86-755-2751 6546 　　 　　Website: 　　各種詢盤回復范本 　　高效回盤5大要訣 　　及時：接到買家詢盤，要給予及時反饋，確保詢盤回復有效性。通常在1小時內(nèi)完成回詢盤，訂單生成的率高達70%，回時間超過10小時，會大大降低訂單生成率。 　　專業(yè)：賣家應具備豐富的行業(yè)知識，對于客戶關于產(chǎn)品方面詢問，能夠給予專業(yè)解答。 　　準確：要將回復信寫得很清楚，首先要正確理解買家來函的準確意思，如有不清楚的地方，則應立即去函向客戶詢問了解，切忌一知半解。 　　具體：盡量一次性多傳達自己的意思，以免來回溝通錯過了商機。 　　格式：格式一般分為稱呼、正文、敬祝語、落款幾個部分，語言簡潔準確，避免出現(xiàn)語法和拼寫的錯誤。鑒于東西方文化的差異建議回答賣家問題直截了當，一般疑問句建議先回答yes或者no，然后再補充自己需要說明的。 回盤參考模版 　　不同狀態(tài)下訂單，回復詢盤的方式和技巧各有不同。下面將訂單狀態(tài)大致分為一下幾類： 　　1、未付款詢盤回復： 　　第一主動出擊，當買家下單后應及時主動與買家聯(lián)絡，聯(lián)絡內(nèi)容可以按照先后順序包括為打招呼，對產(chǎn)品進一步的介紹，并告知請付款以及時檢視庫存?zhèn)湄?，盡快發(fā)貨。下面一個不錯的回復： 　　Dear XXX, 　　we have got your order of...... 　　The bag you order is one of the hot items from my store and it is made of high quality leather. But the order seems unpaid. If there's anything I can help with the price or size etc. 　　When the payment is finish, I can stock up the item and get it ready for shipping. 　　If any further questions, please feel free to contact with us. 　　Thanks 　　Best Regards 　　2、已付款訂單的回復：主要內(nèi)容包括確認產(chǎn)品的規(guī)格，尺碼等等具體事宜，表現(xiàn)賣家的專業(yè)性下面是一個不錯的例子： 　　Dear XXX, 　　I am very glad to hear from you. The biggest size we have is 39. And this shoes is little bigger in size. So I think 39 will fit. 　　If you have any other questions, Please feel free let me know. 　　We are looking forward to getting your early reply. 　　Best Regards 　　3、發(fā)貨后的回復： 　　從貨物離開中國海關至買家收到貨物建議每個階段賣家都給買家發(fā)一封郵件通知買家，直到買家收到貨為止。因為買家付款后都急于收到貨物，而郵寄過程一般又是5-10天不確定的，因此這樣隨時通知買家貨物狀態(tài)一是表現(xiàn)自己商業(yè)城信度二是及時的溝通能讓買家不再急切詢問。 　　A、告訴買家訂單詳情 　　Dear Customer， 　　The item you order is already shipped and the tracking number is XXXXX 　　The mail status is as follows: 　　SHANGHAI 　　Dispatch from Sorting Center 　　This is the status of your order. You will get it soon. 　　Thanks for your support and understanding. 　　B、 詢問是否收到貨物 　　Dear customer, 　　EMS tracking rmationEMS網(wǎng)站查詢 　　This is the status showing on EMS. Have you already got the items? If you have got the items, please let me know. 　　Thanks 　　4、 客戶投訴產(chǎn)品質(zhì)量有問題 　　Dear customer, 　　I received the boots but I can't sell them because the Gucci box was ripped up if you can't secure the packages better than that then you will not be hearing from me again! 　　Dear friend, 　　I am very sorry to hear that. The damage must happened during transportation. I usually make sure everything is in good condition before shipping products out. I make sure giving you more discounts to make up when you buy from me next time. Thanks for your understanding. 　　Best Regards 　　5、訂單完成 　　Dear customer, 　　I am very happy to see that you have received the items. Thanks for your support. I hope you satisfy with the item and looking forward to do more business in the future with you. 　　Thanks 　　Best Regards 　　6、提醒買家給自己留評價，這是在交易結(jié)束后很重要的一個環(huán)節(jié) 　　Thanks for your continuous support to our store, and we are 　　improving ourselves from service, quality, sourcing and so on. 　　it would be appreciated if you can leave us a positive feedback ,it's a great encouragement to us，if there's anything I can help with ,don't hesitate to tell me . 　　Best wishes 　　7、折扣 　　Dear xxx, 　　Thanks for your message. 　　Well, if you buy the 2 items, we can offer you a GBP 0.26 discount. Once we confirm your payment, we will post the item for you in time. 　　Please feel free to contact us if you have any further question. 　　Thanks & Best regards! 　　8、常見問題回復 　　A、推廣新產(chǎn)品，采購季節(jié)期間根據(jù)自己的經(jīng)驗，可給買家推薦自己熱銷的產(chǎn)品。 　　Hi there, 　　As Christmas is ing, we found hair straightened has a large 　　potential market. Many customers bought them for resale on DHgate or in their retail store because it's a high profit margin product.we have a wide range of GHD mk4 STRAIGHTER products on sell as well. Please click the following link to check them out. If you have more than 10 pieces in one order we can help you get a wholesale price. Thanks. 　　Regards 　　B、貨物斷貨，貨物偶爾的斷貨只要認真解釋一下，買家一般能夠理解，最好的辦法是告訴買家自己會積極盡量幫他找到庫存，同時向他介紹類似的款式供其選擇。 　　We are really sorry that the bag you order is out of stock at the moment. I will contact the factory to see when they are going to be available again. I would like to remend you some other pretty bags which have the same style. Hope you like them as well. You can click on the following link to check them out. 　　If there's anything I can help with, Please feel free to contact us.Thanks. 　　Regards 　　C、改完價格再次催款，很多情況買家下單后覺得運費過高，不愿意付款希望賣家能夠給與折扣，下面的回復可以借鑒一下： 　　Hi there, 　　We already reset the price for you. I give you another 10% discount on top of the original shipping price. Because the price we offer is lower than the market price and as you know the shipping cost is really high, we do not make much profit from this product. Hope you are happy with it. 　　IF any further questions, please feel free to contact us. 　　Regards 　　D、大量訂購詢問價格，大量訂單詢盤買家若是趕上采購季節(jié)應該是很有誠意的買家，對他們的回復要詳盡一些，內(nèi)容一般包括樣品的價格，采購量和相應的價格，這個報價建議是包括運費的，給買家感覺是給他的一個優(yōu)惠。 　　Hi there, 　　Thanks for your inquiry, and we really want to do more business with you, and I think it is the best way to place an sample order which is 45 USD shipping included, If 100 pieces in one order, we can offer you the bulk price which is 39.5 USD/piece. I am looking forward to your reply. 　　Regards
　　做外貿(mào)的話，遇到客戶詢盤是常有的事，掌握回盤的英文寫作也是很必要的。下面是我給大家整理的回復客戶詢盤英文范文，供大家參閱! 　　回復客戶詢盤英文范文1 　　Dear Johnson， 　　We are so glad to know you are interested in our product 106.248, 106.249,106.250 series and very glad to enter into business relationship with you. 　　As Australia is our important strategic market, and in order to help us both to push sales here, our company prefer to offer you the above "cost" price to hit your target. 　　Hope so competitive price can help you get your market soon . 　　By the way, could you pls tell us which color you like most and what kind of packing way you prefer? 　　Your prompt reply will be highly appreciated. 　　Best regards 　　Amy 　　回復客戶詢盤英文范文2 　　Dear Mr. Muller: 　　Thank you for the letter of (date) enquiring price for our boy‘s t-shirt. 　　To close our deal a.s.a.p, we offer you firm C&F Limassol USD xxx/pc. Payment by irrevocable L/C to reach us one month before the time of shipment. This offer is subject to your reply reaching us before (date). Please refer to the attached files for packing and product specification info. 　　We allow a discount of 5% if your order exceeds USD 5,000. And there has been a heavy demand for our t-shirt and our factory is fully committed right now. 　　Therefore, at the most competitive price we offer, we hope to receive your reply with 　　questions if any or an order soon. 　　Best regards 　　Amy 　　回復客戶詢盤英文范文3 　　Dear Mr. Naresh, 　　So glad receiving your enquiry for our Barbies' collection from Alibaba.com dated XXX. Thanks a lot. 　　We are a leading manufacturer in children’s wear in China and our products have been exported to customers all over the world such as ****. The Barbies Collection is the most popular style in our factory, selling fast. 　　However, detailed price list for the skirts and long pants will be sent to you based on your specific further product description such as color, specification, special design requirement etc. Please check the following styles photo which should be suitable for your Indian market and tell us more requirements on the exact skirts and long pants. 　　Please do not hesitate to contact us if any question and we are waiting for your reply. 　　Best regards, 　　Amy 　　回復客戶詢盤英文范文4 　　Dear Mr. Amir, 　　Many thanks for your inquiry dated(of) XXXX from alibaba.com. 　　In order to let us make more correct quotation accordingly, please kindly tell us the exact model number you prefer after checking our website of . 　　Besides, to help us offer the best price, please also introduce your company as many details as you can. Such as your company foundation time, how many workers, major product lines, company website and last year's sales turnover if possible. More details better price. 　　Waiting for your early reply. 　　Best Regards 　　Amy 　　
根據(jù)詢盤的的不同類型，給大家推薦以下幾個不同的模板~ 案例一 We are interested of importing your vases in France. Please quote and send us sample. 我們有興趣在進口你們的腰包，請報價并寄給我們樣品。 籠統(tǒng)點：郵件沒有明確指出產(chǎn)品型號及具體要求，例如采購量，就直接要求報價和寄樣。 回復案例 Could you kindly tell me more details about the vases you need？ Capacity, function, quantity, target price….So that we can offer the price accordingly. Apart from that, you can see more details about our products in the attachment. 您能告訴我更多關于所需花瓶的細節(jié)嗎？例如您所需要的容量、功能、數(shù)量、目標價格....以便我們能相應地報價。此外，更多產(chǎn)品細節(jié)詳見附件。 建議點： 1. 首先，通過網(wǎng)站搜索當?shù)厣a(chǎn)同類產(chǎn)品的相關信息，以更好地了解對方的需求； 2. 回郵內(nèi)附公司簡介及電子產(chǎn)品畫冊，讓買家方便直接回傳產(chǎn)品型號的同時擴大選擇范圍； 3. 另附質(zhì)量與價格相對有優(yōu)勢的單價表供買家參考（建議PDF格式文件）； 4. 針對買家非明確部分，在回郵中點出并引導對方回復（參考案例） 案例二 Hello, we are a company based in USA and we require 400 pieces wallet model 78-01. Sending us your best FOB prices and delivery time. 我們公司總部在美國，現(xiàn)在我們需要采購400份錢包模型78-01。請回復最優(yōu)惠FOB價格及交貨時間。 不同于案例一，這是一封采購意向明確、客戶信息都較為完整的詢盤，針對這樣的詢盤，專業(yè)簡要的公司介紹和一份具有優(yōu)勢的報價就成為了重點。 回復案例 Thank you very much for your interest in our product model 78-01. Our company is ……… To comply with your request, the following for your reference: 1. Commodity: Model 78-01 wallet 2. Packing: Each packed in new non-woven bags 3. Quantity: 400 pieces 4. Price: USD two thousand and five (US$2005.00) FOB Shanghai 5. Payment: 100% T/T payment 6. Shipment: 1 week afterpayment Please note that we do not have much ready stock on hand. Therefore, it is important to reply earlier, in order to enable us to effect early shipment. 非常感謝您對我們78-01型產(chǎn)品的興趣。我司.......(公司簡介）。以下為可供您參考的資料： 1. 商品：78-01型錢包 2. 包裝：無紡布袋 3. 數(shù)量：400件 4. 價格：上海離岸價2500美元(2005美元) 5. 付款方式：100%電匯 6. 裝運：付款后一周交貨 由于目前沒有太多的存貨，煩請盡快回復。 注：設置郵件已讀回執(zhí)，確認客人是否收到回復以確保跟進。 案例三 Hello, We are a wholesaler in France. We are interested in your pet bags for the quantity about one 20# container. The best price & free sample is appreciated. 你好，我們是美國的批發(fā)商，我們對你們的寵物袋非常感興趣，期望采購約一個20#集裝箱的。期望能夠提供最好的價格以及免費樣品。 特點：最直觀的一點就是采購數(shù)量很大，但是細節(jié)并不是很明晰，同時還要求低價+免費樣品。 回復案例 Hi there, Thanks for your inquiry, and we really want to do more business with you, and I think it is the best way to place an sample order which is USD10 shipping included. If one 20# container （1500pieces）in one order, we can offer you the bulk price which is USD5.5/piece. Here with enclosed the more model&price list for your reference. 謝謝詢價，我們想和貴司保持長期合作關系，我認為最好的方法是訂購一個樣品單，里面已經(jīng)涵蓋了10美元的航運。 如果您能下一個20#集裝箱的訂單，我們可以給您提供5.5美元/件的批量優(yōu)惠價。 隨函附上更多的型號和價目表供您參考。 建議點：大量訂購詢問價格，若是趕上采購季節(jié)應該是很有誠意的買家，對他們的回復要詳盡一些，內(nèi)容一般包括樣品的價格，采購量和相應的價格，這個報價建議是包括運費的，給買家感覺是給他單獨開了一個優(yōu)惠。 案例四 We require a machine suitable for fairly heavy duty. Please send me your current illustrated catalogue and a price list. 我們需要一臺適用于打字量較大的打字機。請寄一份最新的附圖產(chǎn)品目錄和價目表。 回復案例 Dear Sir， We were very pleased to receive your letter of 5th April answering for typewriters and, as requested, enclose a copy of our latest illustrated catalogue and current price list. We think the "Portable 95" is a machine that would suit your purpose very well. It weighs 6.5 kg and is a bit heavier than the usual portable, but it is good for heavy duty and at the same time conveniently portable when carried in its case. We have one of these machines in stock and we shall be pleased to arrange for you to try it. Although costs have been rising since March, we have not yet raised our prices, but may have to do so when present stocks run out. We therefore advise you to place your order with us at once. 我們很高興收到您4月5日的來信，現(xiàn)按您來信的要求附上我們最新的附圖產(chǎn)品目錄及現(xiàn)在的價目表。 我們認為“手提95型”會適合您的需要。這部機重6.5公斤，比常見的手提機稍重一些，但適合于打字量大的工作，同時也可放進打字箱內(nèi)，便于手提。 目前我們的存貨中有這樣一臺打字機，我們將很樂意為您安排試用。 自今年三月以來各種費用一直在上升，但我們?nèi)晕刺醿r，不過當庫存一旦售完價格可能會有上浮。為此我們建議您盡快下單。 建議點：這種就是屬于對自己的采購意向還不甚明確的買家。這種買家建議是主動出擊，給對方主動營銷適合的產(chǎn)品并附上產(chǎn)品相關信息以供查閱。 案例五 can you quote me 500sets of t8 led tube 4 feet cool white 265vac voltage constant current. How much? 能給我報500套t8 led管4英尺冷白色265 vac恒壓電流嗎？多少錢？ 回復案例 Dear Adrian, Thank you for your inquiry, ragarding our T8 tube. The details and price of this item is as below: Item: T8 tube Model No: J4004 Color: Cool white (6000K) Cover: milk white Tube type: T8-1.2m (4 feet) LED type: 2835 SMD Voltage: AC95-265V Power: 24W Lumen: 2000Lm IP grade: 20 Constant current: The EXW factory price of 500 sets is $xxx/set. Validity: 30 days Payment: T/T Delivery: 7-10 days Warranty：3 year We have the available for quick delivery in quantities to suit your requirements! For more details, please feel free to contact me . 感謝您對我們T8管的詢價。這個項目的細節(jié)和價格如下產(chǎn)品型號： ...... 我們可以根據(jù)您的要求快速交付數(shù)量。如需更多信息，請隨時與我聯(lián)系。 建議點：這種就是點對點的直球回復，快速利落，同時也可以直接讓客戶判定是否匹配他的采購需求。 最后，發(fā)完報價還要記得及時跟蹤。打一個電話比發(fā)十封郵件可能更有效果！
1、搞明白詢盤的第一痛點 對于淘寶之類的B2C，要先設好賣方自己的賣點。但對于外貿(mào)這樣的B2B，則關鍵要滿足不同買方的特定需求，即痛點需求。 而第一痛點的識別是最重要的。 2、針對第一痛點，敢于聰明地承諾 客戶的外貿(mào)詢盤不只是針對你一個。誰更有可能承諾滿足需求的，客戶才可能會和誰開始溝通。這將決定了一個關鍵環(huán)節(jié)的轉(zhuǎn)化率。相信我們一定不會愿意將來之不易的詢盤丟掉吧？！ 誠信固然重要，但是，在不欺詐的條件下，有點套路是必要的。否則，就算我們比同行強，對新客戶來說，也將毫無機會。 比如：如果客戶的痛點是價格，你甚至都不能首先強調(diào)價值，要先給客戶絕對低價格的可能性，后面再給出相對于價值的低價格。 先栓住客戶，再想辦法能賺錢地成交。 3、承諾之后，從始到終，鎖定第一痛點來做營銷 所有的郵件、會話、電話，所有的因果說明、競爭對比，都要鎖定客戶的第一痛點來營銷。 千萬不能自說自話，只知道強調(diào)自己的優(yōu)點。 80%的營銷話術要圍繞第一痛點。 上面先談3點。當然，這三點是連貫的。其它方面的事，如果有具體困難，再聊。
在外貿(mào)業(yè)務中，郵件溝通是我們最常用的一種。 如果一封郵件中，我們不能把客戶的問題回復清楚，溝通無法做到高效，會讓客人對業(yè)務員的專業(yè)水平有看法，從而造成業(yè)務機會的耽擱或者失去等等。 這就要求我們在寫郵件時，做到簡潔、高效。在回復前，我們要對客戶的背景做一下調(diào)查，調(diào)查方式可以通過海關數(shù)據(jù)對客戶進行分析，判斷客戶真實性。 下面我們一起看一下我朋友分享給我的案例。 客戶的詢盤： Hi SimonWe are looking for below two items,can you do them?If yes,pls send us the quotation and advise the lead time of samples and mass production.Picture 1 & Picture 2 (客戶發(fā)的圖片，這里改用文字代替了） 朋友回復： Hi Jim Kindly thanks your reply. Attached our quotation for your review Pls kindly find reply from us : 1. we can make two items as the below but please help me confirm the information: (1) Regarding the first item,the information you give me is the picture one right? (2) As another black clear glass(picture 2 i send to you) we also can make,but we need picture 2 specific information. Attached our production like picture 2 for your review. 2.We will finish sample within 30 days once we received the deposit . 3.Regarding the mass production ,pls do trust us supply ability .We can 8000pieces pre month for the door and 20,000 square pre month for the window. Any problem pls feel free to contact me . 我們在回復客戶詢盤時，要學會分析客戶的詢盤問題，我們看一下客戶詢問的問題： 1、客戶問我們是否能做以下兩款產(chǎn)品 2、如果我們能做，需要報價 3、樣品和大貨的發(fā)貨周期 從上面我朋友的回復郵件看，郵件對第一個問題做了回復，也提出了自己關于產(chǎn)品的問題。 第二個問題，他對產(chǎn)品做了報價，是對客人做了回復的。 我這里有個疑問：第一個問題回復中，他對產(chǎn)品有疑問，他這個報價又是基于什么來報價的呢？ 如果對客戶需要報價的產(chǎn)品細節(jié)不明白，我建議，可以等先問清楚了再報價，做到報價準確。 第三個問題，他只解答了樣品的發(fā)貨周期。對于批量產(chǎn)品交期的問題，沒有解答。雖然他描述了自己公司的產(chǎn)能，但并沒有讓客戶得到他想要的答案。 對于這個詢盤我們可以這樣回復： Hi Jim Noted with thanks for your inquiry. 1.we can make the two items according to your request.The quotation will be sent to you asap . 2.Sample lead time:30 days on receipt of deposit. 3.mass production lead time:45 days for reorder ,60 days for first order on receipt of deposit. We are confident of the production capacity with 8000 pieces for doors and 20,000 square for window pre month in our company. But we have below questions before quotation,pls kindly confirm back: (a) Attached picture one is same as the first item ? (b) Coulld you pls send us the specific information for the black clear glass(in picture 2 )? Looking forward to your earlier reply so that we can quote you asap. Any problem pls feel free to contact us . Regards 最后： 建議大家在寫完郵件后，建議站在客戶的角度，自己再讀1-2遍，一方面是為了檢查語法或者內(nèi)容，是否有錯誤，另一方面，看看所有的細節(jié)是否有回復清楚，避免遺漏。 寫好英文郵件，要求我們具有良好的英文閱讀能力，能理解客戶表達的意思，同時也需要具備良好的寫作功底，才能與客戶做好溝通工作。 希望大家都能多多開發(fā)到客戶。
我做了3年的貿(mào)易了，回復了之后沒有消息很多時候是正常的。你只能去減少這種情況，但是不可能去避免。比如客戶的詢價郵件，一般客戶肯定會貨比幾家或者十幾家。有時候你的價格不是最吸引人的，給的信息不是全面的，或者客戶認定你們的公司不專業(yè)，或者沒有優(yōu)勢，或者客戶只是在做前期市場調(diào)研問問市場價格而已。或者即使你的價格低，但是他和別的供應商采購過這個產(chǎn)品，只是問問你的家作為參考而已；或者客戶只是篩選新供應商，為以后采購做準備現(xiàn)在不可能有訂單等等?？傊碛珊芏?，情況很復雜。你只能盡力去做好：比如你回復的時候近可能比別人更早；多了解下市場行情，多比較下別人的價格或者對手的價格給一個優(yōu)勢的價格；或者你給出市場行情分析或者合理預測幫助客戶了解產(chǎn)品和市場，顯得你比別人專業(yè)?；蛘哙]件感覺冰冷，你有時間打個電話過去；有展會的時候約別人見過面產(chǎn)生信任。 一般情況下做貿(mào)易主要是不好和客戶產(chǎn)生信任，有了信任生意就好做了。我的很多客戶過后說合我做生意的理由是我們有信任。所以你盡量多去了解和嘗試努力建立信任，之后生意是水到渠成的。價格是重要的，但是絕大部分情況下不是最重要的。 希望我的一點經(jīng)驗對你有幫助，謝謝！
1,Regarding the size;Sorry to inform that the size you want is little different with ours,here send you our size&image for your confirm and kindly let me know whether it's ok for you? 2.Regarding the sample;We'd truly cherish this opportunity to start business cooperation with you and be willing to offer you free samples,But we hope you could bear the freight charges and kindly advise your COD account(到付帳號).These money will return to you after your order quantity not less than__ (這個是通常做法,要是客人下單,這點錢在貨款中扣掉也不是大事) 3.New product recommendation;Here update you our new lauched products for your referance,the very best price will be offered upon your request;Also,any new items you have,we could help to develop. Truly wish a longterm and fruitful business relationship with you. 好多啊.哈哈
就說PI收到了。看交易方式，如果是有定金就讓客戶盡快安排定金，如果是100%L/C就讓客戶盡快安排開證，以便這邊能盡早安排生產(chǎn)。然后在說些客套的話，并盡快確認訂單里需要確認的東西。眾所周知，外貿(mào)業(yè)務員與客戶溝通時用得最多的渠道就是EMAIL。電子郵件是外貿(mào)業(yè)務中不可或缺的工具，所以對于一些新手來說，掌握好郵件回復客戶的技巧，對促成訂單將大有助益。 拓展資料一、標新立異的郵件主題 業(yè)務員在收到一封詢盤時，如果經(jīng)過判定是有價值的客人，那我們一定要在郵件標題上花點功夫，力求標新立異，有吸引力。 例如：1、直接標產(chǎn)品所認證的證書在標題上：Facemask(CE， FDA， BFE)；2、標題上直接體現(xiàn)價格：Facemask(CE， FDA， BFE)---USD10.00 ；3、表明是最好的：The best pricelist for Facemask。 正文內(nèi)容要有重點 當給自己公司做介紹時，要簡潔、突出重點；巧妙運用電子版的catalogue和Pricelist；突出產(chǎn)品性能和所擁有的各項產(chǎn)品認證，抓準一點就是不要太冗長，否則物極必反。 另外，一開始千萬不要急于報價。了解客人的需求及合理分析、分類后慎重報價。報價可以應用圖片報價，把公司的各個產(chǎn)品圖片發(fā)給客人，特別是對那種不懂英文交流的客戶，方式越簡單，越容易理解最好。 二、分門別類設置回復模板 1、這是指通過對不同客戶的了解，對其國家、需求、合作意向深淺判斷等方面進行總結(jié)，不同價格的客戶做出不同模板的詢盤回復。切忌千篇一律，模板設置上要簡單、易懂、圖文并茂。 2、報價講究實務 1、對于一開始反饋的客戶，給予梯度報價 例如：設定MOQ。MOQ是什么價格？散貨是什么價格？整個集裝箱是什么價格？全年合作是什么價格？談模具費用等等。模具費可以返還，到達什么量后返還，但不返現(xiàn)金，返還產(chǎn)品收取樣品費用。如何應對免費要樣品者。針對我們貨值比較便宜的產(chǎn)品，可以免樣品費，但需要支付快運費！ 2、報價郵件必需體現(xiàn)的內(nèi)容：產(chǎn)品型號和配置（最好是用圖片來說明）；根據(jù)訂貨的數(shù)量來給客戶的報價；目的港的信息（FOB 、CIF 等）；報價的有效期。 三、選擇第一時間回復 這里說的第一時間并不是指收到郵件后馬上回復，而是根據(jù)買家的上班時間來回復，最好是在買家上班前一兩個小時內(nèi)發(fā)出回復郵件，這樣回復的郵件就不會被沉到買家郵箱的底部，可以增加買家回復郵件的機率。 四、詳盡的簽名 簽名要盡量詳盡，包括公司的名稱、電話、傳真、地址、郵件地址、主郵箱及備用郵箱等。 外貿(mào)，是一個分析、回盤、跟進的一個重復、長期、彷徨的過程，但是只要堅持，掌握方法就能獲得收益；還有一點很重要，那就是對自己的產(chǎn)品要有信心，這樣你在跟客戶推產(chǎn)品時，你也會有信心。

（1）我們的條件是10日內(nèi)付款為2%的折扣，30日內(nèi)付款無折扣。 Our terms are 2% ten days, thirty days net. （2）我公司僅限于從發(fā)票開出之日起10日內(nèi)付現(xiàn)金者給予折扣優(yōu)待。 We only allow a cash discount on payments made within ten days of date of invoice. （3）顧客向我公司購貨一律用現(xiàn)金支付。從發(fā)票開出之日起，30日內(nèi)將貨款付清。如當即支付現(xiàn)款，我公司當按年利5%計付30日的利息。 Terms to approved buyers strictly net cash, payment within thirty days from invoice date, for prompt cash we will allow thirty days interest, at the rate of 5% per annum. （4）條件: 即期發(fā)貨。在貨到我方工廠， 經(jīng)過驗訖重量品質(zhì)后，立即以現(xiàn)金支付。 Terms: early delivery, and net cash payment after receipt of the material at our works, and verification of weight and quality. （5）現(xiàn)金支付折扣，僅限于在10日內(nèi)以現(xiàn)金付清貨款者可打折扣。 Cash discounts are allowed only on accounts that are paid within the ten-day limit. （6）你將發(fā)現(xiàn)，我公司對貴方的報價所給予的優(yōu)惠是前所未有的。 You will find that we have given you the best terms customary in our business. （7）每月一日以前提供的匯票，依我公司慣例應在25日全部結(jié)帳。 My habit is to settle on the 25th all bills rendered on or before the 1st of each and every month. （8）我公司付款條件為交貨后3個月內(nèi)支付現(xiàn)金。1個月內(nèi)付清貨款者，可打5%折扣。 Our terms are cash within three months of date of delivery, or subject to 5 per cent discount if paid within one month. （9）茲就貴方對該商品的詢價回復如下： In answer to your inquiry fo rthe article, we reply you sd follows. （10）針對你方昨日的詢盤，現(xiàn)寄上與你來函要求相似的墻紙樣品一宗。 In reply to your enquiry of yesterdays date, we are sending you herewith several samples of wall paper closely resembling to what you want. （11） 茲就該商品向貴方報價如下： We are pleased to quote you for the goods as following. （12）茲隨函寄上該商品的現(xiàn)行價格表一份，請查收。 Enclosed we hand you a price-current for the goods. （13）上述報價，無疑將隨市場變化而變動。 Of course these quotations are all subject to the fluctuations of the market. （14）上述價目單是以付現(xiàn)金擬訂的，我們認為還可以打很多折扣。 We think you can well accord us a substantial discount off your list prices, which we see are quoted net cash. （15）對這批數(shù)量大，以現(xiàn)金支付的貨，如你方能從價目表中，再給些折扣優(yōu)待，當不勝感謝。 We shall be glad if you will quote us the best discount for cash off your list price for cash for this quantity. （16）我公司的支付條件：以現(xiàn)金支付。自發(fā)票開出之日起10天內(nèi)付款者，打2%的折扣。 Our terms, as our invoice states, are 2% cash discount, only within ten days of date of invoice.