溫馨提示:這篇文章已超過728天沒有更新,請注意相關的內容是否還可用!
第一,寫好標題,提高打開率 到現(xiàn)在,無數(shù)人寫了公開信標題,迭代出各種版本。結合很多老外貿人的親身經歷,小爺從自己的實戰(zhàn)經驗中總結出了幾個大大提高開信閱讀率的方法——提及收件人關鍵信息 提及收件人的公司名稱/產品
一.郵箱品牌?這個的關系很大,重點是郵箱服務商的通道。海外發(fā)信對服務器、ip、系統(tǒng)的要求很高。建議用收費的郵箱,系統(tǒng)更好。目前業(yè)內TOM的vip郵箱是收費郵箱行業(yè)中知名度較高的,且性價比不錯??梢酝扑] 二.外貿撰寫結構
01 主要原因是因為開發(fā)信的成本低且回報大,如果加上你的內容質量好的話是能夠提高訂單的轉化率的。外貿開發(fā)信也一直都是外貿人開發(fā)客戶的主要手段之一。02 開發(fā)信的操作很基礎特別是對外貿新人來說也是無壓力的,且開發(fā)信
3)準確。內容要到位,不說任何的廢話,每句話切中要點,不要漫無邊際。很多sales朋友常常抱怨,開發(fā)信效果很差,100封里面好幾十封退信,剩下的就是石沉大海,難得有一個老外回一句“No,thanks.”就可以讓你激動半天。
外貿英文開發(fā)信范文1 Dear Sir,This is XX from a manufacturer specializing in producing XXX in China.We have been in this industry for over 10 years,please have a look at our website:XXX,you will find
一般來說,我們給客戶寫信,總是以開發(fā)業(yè)務,建立市場,拓寬產品銷路為目的。所以我們可以有如下的表達方式:1) In order to expand our products into Iran, we are writing to you to seek cooperate possibilities.,2)
外貿開發(fā)信怎么寫
因此,針對開發(fā)信的撰寫,外貿人應該好好下一番功夫。下面我們就來說說開發(fā)信的寫作技巧與案例~開發(fā)信寫作注意點 1. 郵件的標題 2. 3C原則(Clarity、Conciseness、Courtesy)3. 目標導向 4. 注重細節(jié) 郵件寫作案例 這是一
外貿開發(fā)信模板模板一:Hi Sir/Madam,Glad to hear that you're on the market for furniture,we specialize in this field for 14 years,with the strength of ERU&USA ANTIQUE FURNITURE,with good quality and pretty
7、引用Cathy Jo的方法:寫開發(fā)信都是在充分熟悉客戶網(wǎng)站的基礎上,觀察他們網(wǎng)站的標語,然后把相應重要的內容放上去??蛻粢豢?,會對這個標題有熟悉的感覺,就會打開來看。任何人,對自己企業(yè)的標語都是相對重視的。最后附上
外貿開發(fā)信英語范文1 Dear,How are you today?ABC Co., Ltd manufacture LED Lights for 8 years in China, and supplier of walmart, hope to be one of your supplier.FREE SAMPLES & Catalogues will be sent if
第二: 言明去函目的 一般來說,我們給客戶寫信,總是以開發(fā)業(yè)務,建立市場,拓寬產品銷路為目的。所以我們可以有如下的表達方式:1) In order to expand our products into Iran, we are writing to you to seek coop
外貿開發(fā)信十大模版
一般老外看郵件通常就是3秒掃一眼,然后決定郵件的命運,我們一般寫開發(fā)信時只要突出重點就可以了。下面是例文: Hi Sir,Glad to hear that you're on the market for fiberglass. We specialize in this field for
3)準確。內容要到位,不說任何的廢話,每句話切中要點,不要漫無邊際。很多sales朋友常常抱怨,開發(fā)信效果很差,100封里面好幾十封退信,剩下的就是石沉大海,難得有一個老外回一句“No, thanks.”就可以讓你激動半天
How are you? (分析:“How are you?”的使用本身是沒有問題的。雖然我們從小學就學習這樣的問候方式,但是這句話在很多國家并不太常用。)We know your company from the internet and we know that your market is
Dear xx:(用戶名稱,建議不要用client或者friend,直接加客戶名稱,避免群發(fā)詞)I am xx from xx , mannufacture of xxxxx for more than xx years.Glad to learn you're on the market of XXX products. (第一
Writing of international opening letters 釋義:開發(fā)信就是外貿業(yè)務員給客戶發(fā)送尋求合作的郵件。開發(fā)信模板 英文大全如下:①發(fā)了開發(fā)信后客戶沒回音,催!Dear ***,Sorry to trouble you again!Please find my mail below
外貿英文開發(fā)信范文
外貿開發(fā)信是開發(fā)客戶和跟進訂單的核心技能,雖然發(fā)出去的信受多方面的因素影響,但是高回復率的開發(fā)信都有著大致相同的“套路”。不管是從標題到內容,還是從簽名到附件都是有講究的,都是為了建立“了解--欲望--興趣--
1.首先,重要的事情說三遍:找準目標客戶再寫!找準目標客戶再寫!找準目標客戶再寫!因為,如果這個客戶不做你的產品,或者規(guī)模太小只在當?shù)夭少?,或者只是完全是另一個行業(yè)的,那么你一天發(fā)出去200封開發(fā)信,也全部是無效
外貿郵件想要吸引更多客戶回復,首先郵件的標題就要有足夠的吸引力,這樣才能讓客戶有興趣打開閱讀你的郵件。郵件內容要主要簡潔明了,突出重點,這樣只有找準了客戶,讓客戶回復的概率會提高很多
1)明確表示他產品和客戶很熟悉。2)通過提及一個大牌顧客來背書他知道的產品。3)提供他的成交案例。4)關鍵點:顯示產品最終呈現(xiàn)的樣子,確保至少會受到客戶關注。5)以一個問題結束,這樣很容易就能讓收件人回復。Tips Wh
怎么寫外貿開發(fā)信,讓客戶多一些的回復?
主動開發(fā)客戶自然少不了開發(fā)信,它是每一個外貿人必備的專業(yè)技能。總有很多新人抱怨,開發(fā)信太難了:英語不好,不知道怎么寫?好不容易寫完了,發(fā)出去就石沉大海了;也有的報完價就徹底沒音兒了;還有的甚至群發(fā)太多直接被封號了...... 所以,一封客戶必回的開發(fā)信到底要怎么寫?怎么發(fā)送?本篇文章匯總了關于開發(fā)信的所有問題,收藏這一篇就夠了!感興趣的繼續(xù)往下閱讀 傳統(tǒng)開發(fā)信還有用嗎 開發(fā)信簡單來說就是外貿業(yè)務員把自己公司的產品、服務、優(yōu)勢等通過郵件、信函發(fā)送給潛在的國外客戶,希望建立業(yè)務合作關系。 一封好的開發(fā)信從標題到內容,再到署名都是有講究的,都應該充滿了“誘餌”,引魚兒上鉤。 寫一封好的開發(fā)信是個不小的學問,但是開發(fā)信已經發(fā)展了這么多年,有很多人都還停留在10年前的開發(fā)信思路,口口聲聲叫嚷著開發(fā)信已經沒用了! 到底是真的沒用了,還是你沒有真正利用好它? 事實上,當你找到真正的客戶,對方又有需求的時候,就算一封平淡無奇的開發(fā)信,只要避開一些spam trigger words,回復率根本不是問題。 決定開發(fā)信效果的只有幾個因素: 保證對方能收到,發(fā)給對的人,對方對你感興趣,對方有需求。 1)保證對方能收到 (避開spam trigger words), 2)發(fā)給對的人 (發(fā)之前做客戶調查分析), 3)對方對你感興趣 (根據(jù)你對客戶的了解,在開發(fā)信中合理巧妙地使用掌握的信息) 4)對方有需求增加供應商或比較價格 (時機和運氣) 如何獲取目標客客戶郵箱 對于老客戶來說,由于之前已經在我們公司下過單,那么他們肯定會留下他們的聯(lián)系的方式,那么我們自然就可以通過老客戶留下的聯(lián)系方式,從而找到他們的電子郵箱了。 然而,并不是所有的外貿人都有這么幸運,如果是面對完全陌生的客戶,我們要如何獲取他們的電子郵箱呢? 第一:我們可以利用第三方網(wǎng)站進行獲取。通常如果一家企業(yè)比較注重網(wǎng)絡宣傳這一塊的話,他們往往會將公司的信息放到某些大型平臺上(B2B平臺、社媒、官網(wǎng)等),因此利用第三方網(wǎng)站進行電子郵箱的獲取,也算是一個不錯的選擇了。 第二:展會信息收集。展會作為比較悠久的營銷方式,自然參展的企業(yè)也比較多,因此我們可以對與我們相關的展會進行信息的收集,以此來獲取客戶的聯(lián)系方式。 第三:在搜索引擎上通過關鍵詞進行搜索。這也是比較常見的獲取客戶聯(lián)系方式的手段了。一般的企業(yè)要想進行相關的宣傳,肯定少不了搜索引擎的參與,因此通過關鍵字,我們就能在搜索引擎上找到我們想要的資源。 第四:利用海關數(shù)據(jù)深度挖掘,比如通過公司名稱、網(wǎng)址及社媒號都可直接挖掘客戶的精準郵箱,方便快捷,實用高效。 如何寫一封高質量開發(fā)信 01 讓開發(fā)信的第一句就跟對方有關 開發(fā)信的第一句話是郵件中非常重要的部分,無論你寫的是什么,都要讓第一句話跟收件人有關系,比如下面這些例子: I saw your post about _____ I noticed you manage _____ Congratulations on _____ Great insights on _____ I’m inspired by the work you’ve done on _____ 最好的方法是馬上勾住你的收件人,并讓他們知道你已經做過功課了(客戶背景調查)。 02 找到一個不常見的共同點 人們都希望與那些跟自己態(tài)度、價值觀和喜好相同的人相處。 這就是相似吸引力效應(Similarity-Attraction Effect:物以類聚,人以群分的說法,是人際吸引的一種情況,大致上是指由于覺得彼此相似,所以相互喜歡。) 03 提及雙方的共同聯(lián)系人 每10個人中就有9個人相信熟人推薦,所以提及你們的共同聯(lián)系人可以改變潛在客戶對你的看法 你可以在LinkedIn上找到一個共同的聯(lián)系人,具體操作是:去到潛在客戶個人資料中的”Highlights”部分,查看你們有無共同的聯(lián)系人。 讓你的收件人知道這個共同聯(lián)系人,并包括你如何認識這個人和一些積極的細節(jié)。 04 征求意見 讓對方知道你很重視他們的意見,是在郵件中介紹自己之前與人溝通的好方法,那是因為人們都喜歡談論自己(我們每天大約有40%的時間都在談論自己)。 設置舞臺:給你的收件人一點時間,讓他們換位思考,接受你的要求 給出一個理由:我們渴望解釋,需要知道為什么要我們去做某件事 提供一個逃避條款:當你給別人一條出路時,你會使他們答應的機會增加一倍。 05 祝賀/奉承對方 奉承會給你和你的公司留下正面印象。保持對他們公司動態(tài)的關注,這樣你就可以成為第一個祝賀他們的人。 一項研究表明:不真誠的奉承和真誠的奉承同樣有效。所以,即使你的收件人知道你別有用心,他們也會對你有好感。 看看他們在LinkedIn上的個人/職業(yè)成就,比如:最近的升職/職位變動、工作周年紀念日、發(fā)表的文章等。 06 慷慨地提供價值 如果你幫助別人推進他們的目標,他們會覺得有義務來回報你。這就是”互惠規(guī)則”,因為人們覺得有義務回報慷慨的行為(即使他們一開始并沒有被那樣要求)。 找到或制作一個能幫助到收件人的高價值內容; 在你的開發(fā)信中加入這個內容的鏈接,并預先解釋這個內容將如何為收件人提供價值; 主動向對方介紹這個對他們有利的內容。 請記住:在你向收件人索取任何東西之前,先嘗試提供價值。 07 使用專業(yè)的群發(fā)系統(tǒng) 群發(fā)時,最怕的就是被標記為垃圾郵件,不僅到不了客戶手里,嚴重情況下還有可能被封號,尤其是郵件越大,國際反垃圾郵件聯(lián)盟將其標記為垃圾郵件的概率就越高! 附贈不同國家開發(fā)信模板 一.北美國家(美國、加拿大、墨西哥等) 要點: 1、開門見山 認真2、時間概念3、簡單4、PayPal5、企業(yè)郵箱 not 免費郵箱6、We not I Hi Mr XX, Good Day! QUALITY IS OUR CULTURE ABC Co.Ltd.(one of the grey hair for LED more than 16 years. Our core competencies is A and B,our market is USA. Our sales pitch is WITH US YOUR MONEY IN SAFE YOUR BUSINESS IN SAFE. Hopefully to be (your honest dealer and trustworthy supplier in China) Blow is some of our best seller M/N 產品 for your reference. We can accept payment by PAYPAL ( The easy way to pay money for American customers) Pls don't hesitate to contact me anytime. 二.歐洲國家(英、法、德、意等) 要點: 1、追求質量2、時間很重要3、安全感4、證書和售后服務 Hi XXXX, ABC Co., Ltd. is LED Business Model in China. We had the honor to serve the 2nd big distributor/XXX 公司 in UK; XX 公司 in USA; XXX 公司 in Dubai; All our items are coming with certification and we have special team work for after sales service. We are ready for signing contract with you in case you need it, as honest dealer we never crook our customers.(安全感) (TIME IS GOLD) for you and for us. So we have professional production line and staff who are making nice quality in short time. (質量,時間) Below/Attachment is new items and some information about our best seller, our factory and certificate, hope we can have long term business with you in near future. 三.中東國家(沙特、阿聯(lián)酋、埃及等) 要點: 1、喜歡大寫+簡單英文2、喜歡細節(jié)詳盡的郵件3、細節(jié)介紹公司和產品4、最好有產品圖片與規(guī)格5、價格低6、慢熱型7、品牌 Dear XXX, BEFORE READING MY EMAIL, PLS BE SURE THAT AM REALLY HOPE WE CAN BE FRIENDS EVEN WE DO NOT HAVE ANY BUSINES. ( 用一種 舒緩感覺拉近客戶間的距離 ) We ABC Silicone 10 years Professional with Middle EAST Market, We Have served many of biggest company around the world such as A 公司, B 公司, C 公司 etc.(客戶鑒證顯示公司實力和產品質量)and we are top in condensation and addition cured silicone filed. We trust you will like our quality and our service. We can offer you very perfect price with very nice quality. And also we can sign contract with you to be more safe. And we can full refund money back to you if there is any quality problem. We trust that with us your money will be in safe and your business will be in safe. As quality is our culture, so hope you give us a chance to serve you and we believe that you will be happy with us. I send you some of our best seller data sheet. Pls check it as follows--- Contact me if you need any help in China, and pls remember I am really hope we can be good friends even you don 't do business with us, pls remember this is . 4.南美(巴西、阿根廷、哥倫比亞等) 要點: 1、單詞要簡單易懂2、喜歡提問的方式3、喜歡免費的樣品4、喜歡OEM Hi, Dear xxx, Are you interested in saving some money? Are you interesting in good quality with nice price? And are you interested in small order with fast delivery?(提問的方式投其所好) So pls let you know we can offer all these for you, ABC Silicone is the TOP rtv liquid silicone factory in China more than 10 years. Below is our best seller, pls check it. Any interested, more information & FREE SAMPLE(免費樣品投其所好)will be provided for your reference. Hope to hear from you soon. Good Business Start Here!! 5.大洋洲國家(澳大利亞、新西蘭等) 要點: 1、認真爽快,樂于交友,對陌生人也經常一見如故。2、價格:運抵澳大利亞并已完稅的產品價格應比當?shù)厣a 的同類產品或其它來源的產品價格低。3、可靠性:供貨商必須能長期保證產品的質量,交貨及時并保持聯(lián)絡。4、靈活性:供貨商能接受小批量訂貨。 Dear Mr. XXX, It's really my pleasure to write this email and I hope even we don't do business we can be good friend, as we realty like Australian people so much, as you are very nice, friendly and honest in your life and business, so hope we can be friend, my name is from ABC Silicone, RTV Liquid silicone professional manufacture in China. And we got your information from Alibaba. We trust that our quality and price will give you an edge over your competitors, So hope we can have long term business with you. Below is the our best seller RTV-123, pls check it hope you like any of them, and feel free to contact me if there is any help I can do for you here in China as really hope we can be friend even without business. Hope to hear from you soon.用戶回復幾率提高的最重要因素就是找對用戶,找對用戶,其次就是在對的時間發(fā)送最恰當?shù)拈_發(fā)信。 用戶信息收集好了,怎么去寫開發(fā)信呢?或者大家也有疑問,現(xiàn)在開發(fā)信還有用嗎?開發(fā)信不就是推銷信嗎,不就是傳單海報嗎?還有效果嗎? 01、寫開發(fā)信過時了嗎? No,當然沒有,寫開發(fā)信一直都是外貿行業(yè)開發(fā)用戶的主流方法,縱觀目前眾多的b2b平臺、線上/線下展會或者社媒,都在采用開發(fā)信獲取用戶;開發(fā)信是買家避開共享用戶,建立獨立客戶池的最好方式之一。 02、為什么用戶不回復開發(fā)信? 很多外貿小伙伴每天都發(fā)出去幾百甚至幾千封的郵件,但是石沉大海,小編總結一下目前在寫開發(fā)信時,人們常犯的錯誤,大家可以對照查看; 1、總是再談論自己的公司和產品; 2、郵件太長,要求和內容都太多; 3、郵件內容缺少證明和支撐; 4、他們完全不認識你,不知道你的存在; 5、開發(fā)信中有錯別字或者語法錯誤; 6、開發(fā)信發(fā)完沒有任何跟進或者沒有持續(xù)跟進; 7、郵件的有效性太低,大多都是劣質郵件; 8、郵件主旨和收件人無相關性; 03、到底什么時候發(fā)送開發(fā)信最合適? 根據(jù)小編多方整理數(shù)據(jù)分析: 一周最適合發(fā)郵件的時間:周一&周二 一天最適合發(fā)開發(fā)信的時間:下午12點到1點之前,早上9點到10點 一周五天工作日之內,基本上回復郵件都是差不多的,僅在周五有比較大的差距;一天24小時當中,下午一點收到的回復最多,上午10點鐘是一天中回復郵件的第2個峰值;而在晚上8點到第2天七點鐘,一般回復率都比較低,所以盡量避免。 在中午12點到1點的郵件打開率較低,1點之后打開率又會上升,4點之后一直到12點都是呈現(xiàn)下降趨勢,所以大家可以在午休結束時給用戶發(fā)送開發(fā)信。 04、開發(fā)信可以帶附件或者圖片? 首先說一下,我們發(fā)送開發(fā)信的目的是保證成功發(fā)送成功而不是一定有回復,所以開發(fā)信不要帶上附件圖片壓縮包。當然,千萬不要在正文里插入網(wǎng)址,因為網(wǎng)址會被郵件發(fā)垃圾系統(tǒng)里面被屏蔽,只有寫國外的鏈接,比如谷歌或者facebook等,至于網(wǎng)址,可以寫在郵件簽名里。 第一封開發(fā)信可以插入公司的圖片1張、產品圖1張、團隊的圖片或者可以展現(xiàn)公司實力的圖片,讓用戶建立信任感。 05 郵件回復模板推薦 Dear xx:(用戶名稱,建議不要用client或者friend,直接加客戶名稱,避免群發(fā)詞) I am xx from xx , mannufacture of xxxxx for more than xx years.Glad to learn you're on the market of XXX products. (第一段簡單介紹,措辭簡單即可,簡單提到你知道他們是作什么市場,有利于下一步溝通。) Our main maket is xx, main products cover xxx,all of our products own xxx, also we have our own professional designers to meet any of your requriements. (第二段主要通過認證、以前其業(yè)務襯托等來展現(xiàn)公司實力,不用high quality等,用襯托的方式做認證) If any product meed your demand, please contact us for further information. ( 第三段,如果您有任何需求,可以隨時和我們聯(lián)系。) We're sure your any inquiry or requirement will get prompt attention. ( 一句話結束 ) Best regards, xx 開發(fā)信是發(fā)展外貿的最有效并且最便捷的方式之一,它是挖掘潛在用戶、增進用戶關系往來和促進外貿業(yè)務的最佳選擇之一,大家一定要利用好手里的郵箱,珍惜每一封開發(fā)信哦!
外貿生意中應該注意的事項
英文開發(fā)信,是和客戶建立起聯(lián)系的前提,也是我們外貿中經常會用到的。下面是我給大家整理的外貿開發(fā)信英語 范文 ,供大家參閱! 外貿開發(fā)信英語范文1 Dear, How are you today? ABC Co., Ltd manufacture LED Lights for 8 years in China, and supplier of walmart, hope to be one of your supplier. FREE SAMPLES & Catalogues will be sent if needed. Write me back or Call me please, let me talk details. Looking forward to working with you in the near future. Best Regards and thanks. Alice Sales Manager 外貿開發(fā)信英語范文2 Hi, Dear Mr Harold.Sacks, We produce Medical Appliances with high quality & very competitive price for 15 years in China; Hope to find a way to cooperate with you. E-catalogues will be sent if needed. Write me back or call me pls, let’s talk more in details. Thank you. Best Regards Yours sincerely Zarah Sales Manager 外貿開發(fā)信英語范文3 Dear purchasing manager, Hello, this Lily Lee from xxx company, our company is a professional xx manufacturer with years‘s experience. so we want to avail ourselves of opportunity establishing business relation with you. Please link our company web site:............. if you want to know more about our product. By the way, free sample are available. Thank you in advance! Best regards] Xxx Company name: Tel:……. Fax:……. MSN:.......... Skype:……….. 外貿開發(fā)信英語范文4 Hi Sir/Madam, Glad to hear that you're on the market for furniture, we specialize in this field for 14 years, with the strength of ERU&USA ANTIQUE FURNITURE, with good quality and pretty competitive price. Also we have our own professional designers to meet any of your requriements. Should you have any questions, call me, let's talk details. Best regards! Leon 外貿開發(fā)信英語范文5 Subject: XX (products name) you need/ XX factory / xx good quotation Dear Sirs: We glad to get your information posted on xxxxxx. that you are in the market for XXXX. We would like to take this opportunity to introduce our company and products, with the hope that we may work together in future . This is (Name ) from (Company Name ) which is specializing in (Products Name ) for many years. According to your information posted on xxxx, we'd like to introduce this item for you, and its future have XXXXXXXXXXX ( products information)..... If you want to see more items, pls visit our website Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements. We look forward to hearing from you soon. Best Regards, Your name ( position) company date ....(NAME, ADDRESS, WEBSITE, MAIL, TEL AND FAX ETC.) 外貿開發(fā)信英語范文6 Hey guy, XYZ trading here, exporting LANTERNS with good quality and low price in US. Call me, let's talk details. Rgds, Rick Cell phone: *** (這是一個巴西的貿易公司寫給陌生的美國公司的開發(fā)信) 外貿開發(fā)信英語范文7 Dear Mr. Steven Hans, We get your name and email address from your trade lead on www.tradelead.com that you are in the market for ball pen. We would like to introduce our company and products, hope that we may build business cooperation in the future. We are factory specializing in the manufacture and export of ball pen for more than six years. We have profuse designs with series quality grade, and expressly, our price is very competitive because we are manufactory, we are the source. You are welcome to visit our website http://www.aaa.com which includes our company profiles, history and something latest designs. Should any of these items be of interest to you, please let us know, We will be happy to give you details. As a very active manufactures, we develop new designs nearly every month, If you have interest in it, it`s my pleasure to offer news to you regular. Best regards, Dafu Wong 外貿開發(fā)信英語范文8 Dear Sir, This is XX from a manufacturer specializing in producing XXX in China. We have been in this industry for over 10 years,please have a look at our website:XXX,you will find there are many products same as the ones you displayed. Anyway,you could find some other items which you can also put on your market. Any inquiries on the XXX please do not hesitate to contact us. We are looking forward to establish win-win business relations with you. Many Thanks & Best Regards 外貿開發(fā)信英語范文9 Dears : Good day! This is Mickel from China. We are writing to you to establish long-term trade relations with you. From your company web,we get to know that your company is an influence company in your business and are dealing with razor barbed wire.We would like to take this opportunity to introduce our company and products. We are a leading company with many years' experience in wire mesh export business. Our products are razor barbed wire,which enjoy popularity in Middle East & Europe markets.You may also visit our online company introduction, which includes our latest product line. Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements.We look forward to receiving your enquires soon. Sincerely, Mickel Liu Company: Add: Contact: Tel: Fax: URL:
外貿開發(fā)信是每一個外貿人都繞不過去的事物。雖然開發(fā)信的回復率受很多因素的影響,但是回復高的開發(fā)信總有可圈可點的內容。 很多外貿人會注重使用“模板”,其實完全沒有必要。 根據(jù)公司的產品、客戶的情況,自己寫出的開發(fā)信,才是最好的。同時真正優(yōu)質的外貿開發(fā)信可以持續(xù)給外貿人帶來非常豐厚的回報。 因此,針對開發(fā)信的撰寫,外貿人應該好好下一番功夫。 下面我們就來說說開發(fā)信的寫作技巧與案例~ 開發(fā)信寫作注意點 1. 郵件的標題 2. 3C原則(Clarity、Conciseness、Courtesy) 3. 目標導向 4. 注重細節(jié) 郵件寫作案例 這是一個美國客戶,詢問了我們一款電競椅的價格。我們的業(yè)務員報價之后,客戶沒有反應,跟蹤了幾次依然沒有回應。忽然有一天,客戶問我們的工廠是不是在安吉,得到我們的確定后他說要來工廠參觀拜訪。 見面后,客戶在工廠看了一番,沒有留下名片就走了。客戶回去后依舊沒有任何動靜,也不與業(yè)務員聯(lián)系。 相信這樣的場景很多外貿人都經歷過。 經過各方面考量,我們還是決定繼續(xù)跟蹤這位客戶。通過對客戶進行背景調查后,我們了解到了客戶的相關信息。同時我們也需要考慮到美國的實際情況。 以上述信息作為切入點,我們又給客戶發(fā)了一封郵件,這次我們收到了回復。 Hi XX, Hope this email finds you well. Concerning the issue of that we export from other country to USA, we are still working on it with Haiti and Dominica free trade zone, the strategy way is ok, but we need confirm the details and make sure get the exact cost from China to their places. We will have the full information at the end of this month, I will update to you in time. (客戶回復:OK let me know what you find out, the only problem I see that is I am sure you know those are 2 countries WITHOUT any factories making anything related to furniture, so even if you can do the paperwork change, I believe that will NOT be accepted by USA customs, they know those are very poor small islands with no factories.) By the way, the trade war may be stopped soon, we need to make some purchase plan in advance, otherwise every customer will place the orders in the same time, the factory will be very busy and postpone the delivery time too.(客戶回復:I understand, but now we buy from 3 other gaming chair factories, so we do not need any new chairs, until after CNY, since we order a lot of stock to arrive before 12/31/2018.) Have a nice day! Best Regards Wishes Ivan 從客戶的回復中,可以提煉出三點:他與三家工廠在合作;現(xiàn)在不是他的采購期;2018年12月底之前他不需要電競椅。 雖然沒有成功簽單,但是這封郵件也達到了想要的結果。我們收到了客戶的回復并且知道了客戶目前的情況,以及他的采購周期和時間。接下來就需要根據(jù)他給出的時間在合適的時候加強聯(lián)系。 總而言之,在開發(fā)海外客戶的過程中,寫好開發(fā)信很重要。 當你的郵件內容嚴謹而禮貌,并且戳中了客戶的點,與他們的想法或者顧慮相切合,你就有很大機率引起客戶的關注,從而獲得回復。一旦與客戶建立相對穩(wěn)定的聯(lián)系,訂單指日可待!
外貿生意中應該注意的事項
外貿生意中應該注意的事項


發(fā)表評論
還沒有評論,來說兩句吧...