回復(fù)詢盤英語范文：主動跟新買家建立聯(lián)系 Dear Mr. Jones:We understand from your information posted on Alibaba.com that you are in the market for textiles. We would like to take this opportunity to introduce

史蒂文：好。我會盡快回復(fù)您的。詢盤英語對話2 采購商通過阿里巴巴了解了供應(yīng)商的信息，通過電話詢問產(chǎn)品樣板及相關(guān)資料的 英語口語 對話。Sales:Hello, Yocoss company, what's can I do for you?你好，YOCOSS公司，

1、規(guī)定一個最低訂貨量(作為以后討價還價的籌碼之一)。2、最重要的，后面要補(bǔ)充說明，上述價格為參考。如您所能理解，根據(jù)訂貨量、交貨時間和付款方式的不同，價格會有很大的區(qū)別 有時甚至?xí)懈哌_(dá)10%的折扣。云云 當(dāng)然

1、客戶問我們是否能做以下兩款產(chǎn)品 2、如果我們能做，需要報(bào)價 3、樣品和大貨的發(fā)貨周期 從上面我朋友的回復(fù)郵件看，郵件對第一個問題做了回復(fù)，也提出了自己關(guān)于產(chǎn)品的問題。第二個問題，他對產(chǎn)品做了報(bào)價，是對客人做

可以針對首次詢盤比較明確,且聯(lián)系信息較全的客戶。 Dear Mr. Naresh, So glad receiving your enquiry for our Barbies' collection from Alibaba.com dated ___. Thanks a lot. We are a leading manufacturer in children’s wear

Dear Sir,Thanks for your inquiry.(他們應(yīng)該通過阿里巴巴了解了你們公司所賣產(chǎn)品，所以無需再簡介你們公司，直接報(bào)價格)The following is the price:(FOB or CIF or C&F)Name of product price(等等，具體產(chǎn)品要給什么信息

1、先從回復(fù)詢盤的格式說起，格式一般分為稱呼、正文、敬祝語、落款幾個部分?；貜?fù)詢盤的幾個原則：•主動出擊，及時回復(fù)。• 格式正確，有稱呼，有落款。•鑒于東西方文化的差異建議回答賣家問題直截了當(dāng)

外貿(mào)阿里巴巴詢盤怎樣回復(fù) 英文詢盤回復(fù)技巧大全

2、首次回盤的內(nèi)容：簡介公司的情況，一定要簡單明了，可選擇公司的歷史，主營，規(guī)模，設(shè)備，出口的經(jīng)驗(yàn)，服務(wù)過的大客戶等等，最重要的是突出自己的優(yōu)勢!一定要簡潔，一些外貿(mào)新人的郵件，寫很多從句，修飾性的語言，讓人

回復(fù)模板一：可報(bào)價 Dear Sir/Madam,Thanks for your inquiry at www.***.com. We are professional supplier for ***（產(chǎn)品名）at competitive price, located in*** 貼上幾張公司的圖片 ，驗(yàn)貨間、樣品間、生產(chǎn)線

1、客戶問我們是否能做以下兩款產(chǎn)品 2、如果我們能做，需要報(bào)價 3、樣品和大貨的發(fā)貨周期 從上面我朋友的回復(fù)郵件看，郵件對第一個問題做了回復(fù)，也提出了自己關(guān)于產(chǎn)品的問題。第二個問題，他對產(chǎn)品做了報(bào)價，是對客人做

1、搞明白詢盤的第一痛點(diǎn) 對于淘寶之類的B2C，要先設(shè)好賣方自己的賣點(diǎn)。但對于外貿(mào)這樣的B2B，則關(guān)鍵要滿足不同買方的特定需求，即痛點(diǎn)需求。而第一痛點(diǎn)的識別是最重要的。2、針對第一痛點(diǎn)，敢于聰明地承諾 客戶的外貿(mào)詢盤

1、及時：要根據(jù)時差重點(diǎn)回復(fù)買家的詢盤，時效性要強(qiáng)，這就要求你每天定時查看買家的詢盤，并認(rèn)真作好記錄。切記過時回復(fù)，這樣買家可能詢問無果后而選擇其他的公司。2、準(zhǔn)確：要將回復(fù)信寫的清楚明了，首先必須正確理解買家來

如何回復(fù)外貿(mào)客戶的詢盤

下面是我為你整理的有關(guān)外貿(mào)郵件的 范文 ,希望對你有用! 有關(guān)外貿(mào)郵件的范文格式 一、使用統(tǒng)一的信紙(郵件背景),好有公司的商標(biāo),主要產(chǎn)品的圖片類別等等。外貿(mào)管理軟件中可以自動設(shè)置、修改,再進(jìn)行使用。 二、格式正確,統(tǒng)一,郵件

Can you introduce your company to us, or your target products market, thank you. （分析：這句話不太妥當(dāng)。第一次郵件客戶沒有義務(wù)也不會很愿意回答你的問題）We look forward to your specific enquiries and hope

敲定第一次溝通：后續(xù)電子郵件 這將用作上述電子郵件的后續(xù)（第二天或下一周）。我建議使用這樣的主題行：Sorry I Missed You。我們的研究發(fā)現(xiàn)使用這樣的主題行，郵件的打開率在30%-40%。Hi [Prospect],Quickly following

Hi XX,Hope this email finds you well.Concerning the issue of that we export from other country to USA, we are still working on it with Haiti and Dominica free trade zone, the strategy way is ok, but

以下是節(jié)日等參考郵件： 1. 客戶過節(jié)， 送祝福Dearxxxx Happy xxx and we wish you, your family, company enjoy your holidays. As for xxx, if you need any info,pls contact me at any time. We will try our

外貿(mào)英語郵件格式一 Dear purchasing manager,Hello,this Lily Lee from xxx company,our company is a professional xx manufacturer with years‘s experience.so we want to avail ourselves of opportunity establish

外貿(mào)郵件范文?

4. previous email:上一封郵件。5. die-cut of color box:彩盒設(shè)計(jì)稿的刀模圖。More Expressions觸類旁通1. We could provide you with a better price if the quantity raises to 10,000 pieces.如果數(shù)量達(dá)到1 萬件,我們可以給

Dear Sir,Thanks for your inquiry.(他們應(yīng)該通過阿里巴巴了解了你們公司所賣產(chǎn)品，所以無需再簡介你們公司，直接報(bào)價格)The following is the price:(FOB or CIF or C&F)Name of product price(等等，具體產(chǎn)品要給什么信息

1. 客戶詢價和報(bào)價：通過外貿(mào)英文函電，跨境電商可以和客戶進(jìn)行價格、產(chǎn)品規(guī)格、交貨條件等方面的溝通。在回復(fù)客戶詢價時，函電應(yīng)清晰、簡明地回答客戶問題，并提供詳細(xì)的產(chǎn)品信息和報(bào)價。2. 訂單確認(rèn)和處理：當(dāng)客戶下達(dá)訂單后

3. 如果我方過節(jié)的話DearXXXXSorry for re-troubling you. pls find my pervious email below. Could you kindly check by return today. Because we will on holiday from xx to xx and my email access may be lim

利用E-mail 寫詢盤信，無須寫地過分客氣，只需具體、簡潔、措詞得體。有的詢盤信開門見山，直截了當(dāng)說明訂購打算，希望對方給予一定優(yōu)惠條件；有的詢盤信則以征詢信息的方式，不許下訂貨諾言，以避免結(jié)果未訂購可能形成的日

外貿(mào)交易中如何用email詢價

在國際貿(mào)易業(yè)務(wù)中,有時一方發(fā)出的詢盤表達(dá)了與對方進(jìn)行交易的愿望,希望對方接到詢盤后及時發(fā)出有效的發(fā)盤,以便考慮接受與否。也有的詢盤只是想探詢一下市價,詢問的對象也不限于一人,發(fā)出詢盤的一方希望對方開出估價單。這種估價單不具備發(fā)

1、邀請發(fā)盤(詢盤)2、發(fā)盤3、還盤4、接受5、簽訂合同6、合同的履行1、詢盤指交易的一方準(zhǔn)備購買或出售某種商品,向?qū)Ψ皆儐栙I賣該商品的有關(guān)交易條件。詢盤的內(nèi)容可涉及:價格、規(guī)格、品質(zhì)、數(shù)量、包裝、裝運(yùn)以及索取樣品等,而多數(shù)只是詢

詢盤函的內(nèi)3容可涉及w：價格、規(guī)格、品質(zhì)、數(shù)量、包裝、裝運(yùn)以8及u索取樣品等，而多數(shù)只是詢問價格。所以4，業(yè)務(wù)上u常把詢盤稱作詢價。詢盤不x是每筆交易必經(jīng)的程序，如交易雙8方8彼此都了m解情況，不o需要向?qū)Ψ?探詢

詢盤函的內(nèi)容可涉及：價格、規(guī)格、品質(zhì)、數(shù)量、包裝、裝運(yùn)以及索取樣品等，而多數(shù)只是詢問價格。所以，業(yè)務(wù)上常把詢盤稱作詢價。詢盤不是每筆交易必經(jīng)的程序，如交易雙方彼此都了解情況，不需要向?qū)Ψ教皆兂山粭l件或交易的可能性

國際貿(mào)易實(shí)務(wù)的 詢盤函,中文式的怎么寫啊?內(nèi)容要寫什么? 快速求解答。。。

讓客人認(rèn)識你,記得你,當(dāng)客人一有你所生產(chǎn)的產(chǎn)品詢盤時,第一個就會想到你! 2、為什么有些買家聯(lián)系了幾次就沒有音訊了? 分析問題: 1)客戶不相信我 解析:有很多客戶曾經(jīng)受到很多國內(nèi)不道德商人的詐騙,導(dǎo)致他們在和我們溝通的時候,如果

1.回復(fù)的格式、語氣、語法是否標(biāo)準(zhǔn)，合乎商業(yè)慣例。2.回復(fù)的內(nèi)容是否正確，包括貿(mào)易慣例，術(shù)語等。3.對產(chǎn)品的描述是否正確，包括數(shù)量、質(zhì)量、包裝等。4.回復(fù)的條件是否苛刻，超出市場的平均值。除了注意以上內(nèi)容以外，自己本身

外貿(mào)分析詢盤，首先是分析客戶的背景，什么樣的公司，做有哪些產(chǎn)品，客戶是什么身份；看哪些有可以借用的，而根據(jù)客戶產(chǎn)品對比自己能提供的是不是會比他現(xiàn)有的更好，而其他的就要根據(jù)客戶回復(fù)詢盤的內(nèi)容具體分析了；回復(fù)的時候

1. 首先，通過網(wǎng)站搜索當(dāng)?shù)厣a(chǎn)同類產(chǎn)品的相關(guān)信息，以更好地了解對方的需求；2. 回郵內(nèi)附公司簡介及電子產(chǎn)品畫冊，讓買家方便直接回傳產(chǎn)品型號的同時擴(kuò)大選擇范圍；3. 另附質(zhì)量與價格相對有優(yōu)勢的單價表供買家參考（建議PDF

所以，拿到詢盤首先要分析是實(shí)盤還是虛盤。如果是虛盤就趕緊把他打發(fā)掉；如果是實(shí)盤，則要判斷對方是長久合作的客戶還是偶然訂單客戶，成單的關(guān)鍵點(diǎn)到底是價格還是發(fā)貨時間還是回扣？……這些都需要通過郵件的溝通來判定。技巧總

1)一般詢價:這種詢價并不一定涉及到具體的交易,一般屬于大致的了解。 2)具體詢價:所謂具體詢價實(shí)際上就是請求對方報(bào)盤(request for an offer)。也就是說,買方已準(zhǔn)備購買某種商品,或已有現(xiàn)成買主,請賣方就這一商品報(bào)價。 Basic Expres

外貿(mào)客戶詢盤,怎么問客戶產(chǎn)品詳細(xì)規(guī)格怎么組織語言好點(diǎn)~

1.回復(fù)的格式、語氣、語法是否標(biāo)準(zhǔn)，合乎商業(yè)慣例。 2.回復(fù)的內(nèi)容是否正確，包括貿(mào)易慣例，術(shù)語等。 3.對產(chǎn)品的描述是否正確，包括數(shù)量、質(zhì)量、包裝等。 4.回復(fù)的條件是否苛刻，超出市場的平均值。 除了注意以上內(nèi)容以外，自己本身對產(chǎn)品、市場以及用戶的基本知識也是必須要精通的。這里也不排除詢盤的人是生意的對手，詢盤的目的是為了摸底。具體情況應(yīng)該區(qū)別對待，做到心中有數(shù)。
報(bào)價的尺度根據(jù)客戶詢盤的情況來判斷，常規(guī)產(chǎn)品價位中等，新品略偏上。 初次接觸，最好不要用quote這樣正規(guī)的詞來報(bào)價，輕描淡寫的price足矣。甚至不出現(xiàn)price字樣亦可。 重點(diǎn)：一定要留個尾巴來“釣”客戶。 1、規(guī)定一個最低訂貨量(作為以后討價還價的籌碼之一)。 2、最重要的，后面要補(bǔ)充說明，上述價格為參考。如您所能理解，根據(jù)訂貨量、交貨時間和付款方式的不同，價格會有很大的區(qū)別 有時甚至?xí)懈哌_(dá)10%的折扣。云云 當(dāng)然這都是虛的。 3、除報(bào)價外，盡可能在回信中利用暢想外貿(mào)軟件郵箱的優(yōu)勢，附上一些關(guān)于產(chǎn)品的資料，比如包裝情況、集裝箱情況、產(chǎn)品圖片等等。 我們的理念是，首先給客戶一個關(guān)于價格的概念，以及關(guān)于產(chǎn)品的基本情況，讓客戶強(qiáng)烈感覺到跟你接觸，無論是否成交都能夠了解產(chǎn)品信息，“值得聯(lián)系”。其次，在你對客戶心理價位不了解的情況下，報(bào)價的同時給客戶留下討價還價的興趣和空間。 和釣魚同理，既不能只白白地撒餌，也不能冷冰冰甩個空魚鉤過去。 總之，初次與客戶打交道，成交是第二位的，細(xì)水長流，設(shè)法激起客戶“保持聯(lián)系”的欲望才是最主要的。 又及:所謂的明確意向。 不能坐著干等客戶表示明確意向，要設(shè)法引客戶說出他的目的。 比如，泛泛地報(bào)個FOB價之后，告訴客戶“請告知您所需要的目的港，我很樂于折算一個CNF價格給您做參考。” 又或“請告知您可能的定購量和交貨時間，我看看是否能給您一個好價格或折扣?！?等到客戶把這些資料給你之后，你就可以名正言順地拿著去向老板請示了。 否則業(yè)務(wù)員就成了夾心餅干：老板不報(bào)價，客戶就不給“意向”;客戶不透露詳情，老板又不肯松口。生意就僵持了。 做業(yè)務(wù)員的，不但要跟客戶斗，還要跟老板周旋，可不能傻等機(jī)會噢。
網(wǎng)絡(luò)的發(fā)展使得做外貿(mào)方便了許多。用email進(jìn)行詢盤是現(xiàn)今很多外貿(mào)人士的做法。下面就教教大家如何用email詢盤。 1. 文體介紹 在對外貿(mào)易中，詢盤，也叫詢價(inquiry或enquiry)是買方對于所要購買的商品向另賣方作出的詢問。詢盤是交易的起點(diǎn)，可以分為： 普通詢盤(a general inquiry)：索取普通資料，諸如：目錄(a catalogue)、價目表或報(bào)價單(a price-list or quotation sheets)、樣品(a sample)、圖片(illustrated photo prints)等。 具體詢盤(a specific inquiry)：具體詢問商品名稱(the name of the commodity)、規(guī)格(the specifications)、數(shù)量(the quantity)、單價(the unit price FOB… / CIF…)，裝船期(the time of shipment)、付款方式(the terms of payment)等。 買方通過詢盤信，簡明扼要的向賣方了解一般的商品信息。利用E-mail 寫詢盤信，無須寫地過分客氣，只需具體、簡潔、措詞得體。有的詢盤信開門見山，直截了當(dāng)說明訂購打算，希望對方給予一定優(yōu)惠條件;有的詢盤信則以征詢信息的方式，不許下訂貨諾言，以避免結(jié)果未訂購可能形成的日后交易中的障礙 。 2. 實(shí)用范例 Subject: Enquiry Dear Sirs, We are interested in buying large quantities of steel screws in all sizes. We would be obliged if you would give us a quotation per kilogram C&F Liverpool, England. It would also be appreciated if you could forward samples and your price-list to us. We used to purchase these products from other sources. We may now prefer to buy from your company because we understand that you are able to supply larger quantities at more attractive prices. In addition, we have confidence in the quality of your products. We look forward to hearing from you. Sincerely, XXX 主題：詢盤 親愛的先生： 本公司有意大量購買各型號鋼螺釘，欲知每公斤運(yùn)抵英國利物浦的成本加運(yùn)費(fèi)價格。如蒙惠賜上述報(bào)價單，不勝感激。如能惠寄樣本和價格表，亦必感激不盡。 本公司素來從其他公司購買此類貨物，聞悉貴公司貨物質(zhì)優(yōu)價廉，故欲與貴公司建立合作關(guān)系。 盼復(fù)。 xxx 3.典型句型 (1) Could you give us some idea about your price? 請介紹貴方的價格好嗎? (2) Do you offer FOB or CIF? 你們報(bào)船上交貨價還是到岸價? (3) How long does your offer remain valid/firm/open? 你們的報(bào)價多長時間有效? (4) Will you let us know what your terms of payment are? 能否告知貴方付款條件?
百度上看到的，外貿(mào)營銷郵件方法如下： 做外貿(mào)好用的郵箱軟件有哪些？做外貿(mào)與客戶溝通時，為了保證郵件安全，可以選擇企業(yè)郵箱，在發(fā)送開發(fā)信拓展客戶階段，TOM企業(yè)郵箱的快速收發(fā)可以讓用戶體驗(yàn)到我們的產(chǎn)品和服務(wù)。企業(yè)郵箱的使用提高了外貿(mào)業(yè)務(wù)溝通的效率，那么就來看看外貿(mào)客戶搜索郵箱軟件有哪些、外貿(mào)營銷郵件如何群發(fā)？ 外貿(mào)客戶搜索郵箱軟件有哪些？ 外貿(mào)用戶選擇群發(fā)郵件，首先要考慮的點(diǎn)是郵件的安全性和發(fā)信速度，TOM企業(yè)郵箱是國際著名的郵箱廠商，可以很好的滿足各種發(fā)信需求，有效保障外貿(mào)郵件來往的穩(wěn)定。 在企業(yè)郵箱的官網(wǎng)點(diǎn)擊免費(fèi)試用提交信息，就可以快速完成注冊，郵箱開通4年能用8年，如果有公司官網(wǎng)域名的話，可以開通域名郵箱，在外貿(mào)與客戶溝通時，也能提高自己的信譽(yù)度，與客戶建立更好的合作。 外貿(mào)營銷郵件如何群發(fā)？ 郵箱注冊成功后，一些創(chuàng)業(yè)公司就可以發(fā)送外貿(mào)營銷郵件來拓展客戶，單次可以群發(fā)幾百封郵件。對外群發(fā)郵件時，可使用群發(fā)單顯功能，用戶收到郵件時，只會顯示自己一個收件人，非常方便，這是普通郵箱所沒有的。 另外，TOM企業(yè)郵箱給每位企業(yè)員工提供的都是無限郵箱容量，對于我這種有容量焦慮的人來說，是非常友好的，再也不用刪郵件去騰空間了；而且，企業(yè)郵箱支持一鍵撤回和誤刪恢復(fù)，這在任何時候都是非常好用的功能，挽救了好多次的尷尬場面。企業(yè)郵箱還能用手機(jī)綁定微信隨心郵，直接在手機(jī)上收發(fā)郵件，不占用手機(jī)內(nèi)存，方便快捷。
　　外貿(mào)郵件怎么發(fā)? 下面是我為你整理的外貿(mào)郵件范文，希望對你有用! 　　外貿(mào)郵件范文1 　　主動跟新買家建立聯(lián)系 　　Dear Mr. Jones: 　　We understand from your information posted on Alibaba.com that you are in the market for textiles. We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future. 　　We are a joint venture specializing in the manufacture and export of textiles. We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at Http://www.howseek.com which includes our latest product line. 　　Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements. We look forward to receiving your enquires soon. 　　Sincerely, 　　John Roberts 　　對新買家要求建立業(yè)務(wù)聯(lián)系的回復(fù) 　　Dear Mr. Jones: 　　We have received your letter of 9th April showing your interest in our complete product information. 　　Our product lines mainly include high quality textile products. To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list. You may also visit our online company introduction at Http://www.howseek.com which includes our latest product line. 　　We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future. 　　Sincerely,. 　　向老客戶介紹公司新的產(chǎn)品信息 　　Dear Mr. Jones: 　　We have refreshed our online catalog at http://www.howseek.com, and now it covers the latest new products, which are now available from stock. 　　We believe that you will find some attractive additions to our product line. Once you have had time to study the supplement, please let us know if you would like to take the matter further. We would be very happy to send samples to you for close inspection. 　　We will keep you informed on our progress and look forward to hearing from you. 　　Sincerely, 　　回復(fù)對某個產(chǎn)品的查詢 　　Dear Mr. Jones: 　　Thank you for your inquiry of 16 March. We are pleased to hear that you are interested in our product "toaster". 　　We've enclosed the photo and detailed information of the product for your reference: 　　Product: toaster 　　Specification: xxxxxxxxxxxxxxx 　　Package: 1pcs/box Price: 10usd/pcs 　　Payment: L/C 　　For purchase quantities over 1,000pcs of individual items we would allow you a discount of 1%. Payment is to be made by irrevocable L.C at sight. 　　We look forward to receiving your first order. 　　Sincerely, 　　無法提供對方查詢中所要求的產(chǎn)品時 　　Dear Mr. Jones: 　　Thank you for your enquiry of 12 March cate 9 cable. 　　We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand. 　　We would, however, like to take this opportunity to offer the following material as a close substitute: 　　Cate 5, US$__ per meter FOB Shanghai, including your commission 2%. 　　Please visit our catalog at http://www.xxxxxxxxx.com for more information on this item. If you find the product acceptable, please email us as soon as possible. 　　Sincerely, 　　查詢對方公司的產(chǎn)品 　　Dear Sir or Madam: 　　We know that you are exporters of textile fabrics. 　　We would like you to send us details of your various ranges, including colors and prices, and also samples of the different qualities of material used. 　　We are volume dealers in textiles and believe there is a promising market in our area for moderately priced goods of this kind mentioned. 　　When quoting, please state your terms of payment and discount you would allow on purchases of quantities of not less than 1000 meters of individual items. Prices quoted should include insurance and freight to San Francisco. 　　Sincerely, 　　外貿(mào)郵件范文2 　　作為買家，認(rèn)為對方報(bào)價太高 　　Dear Mr. Jones, 　　We acknowledge receipt of both your offer of May 6 and the samples of Men's Shirts, and thank you for these. 　　While appreciating the good quality of your shirts, we find your price is rather too high for the market we wish to supply. 　　We have also to point out that the Men's Shirts are available in our market from several European manufacturers, all of them are at prices from 10% to 15% below the price you quoted.Such being the case, we have to ask you to consider if you can make reduction in your price, say 10%.As our order would be worth around US$50,000, you may think it worthwhile to make a concession. 　　We are looking forward to your reply, 　　Sincerely, 　　要求對方開立信用證 　　Dear Mr. Jones: 　　With reference to the 4,000 dozen shirts under our Sales Confirmation No.SX260, we wish to draw your attention to the fact that the date of delivery is approaching but up to the present we have not received the covering L/C. 　　Please do you utmost to expedite its establishment so that we may execute the order within the prescribed time. In order to avoid subsequent amendments, please see to it that the L/C stipulations are in exact accordance with the terms of the contract. 　　We look forward to receiving your favorable response at an early date. 　　Sincerely, 　　因?qū)Ψ轿茨苋缙谛庞米C而交涉 　　Dear Mr. Jones: 　　With reference to our Sales Confirmation No.825 dated August 10, 2002, we regret to say that your letter of credit has not yet reached us up to the time of writing. This has caused us much inconvenience as we have already made preparations for shipment according to the stipulations of the said Sales Confirmation. 　　You must be aware that the terms and conditions of a contract once signed should be strictly observed, failure to abide by them will mean violation of contract. If you refer to our Sales 　　Confirmation, you will see the clause reading: "The Buyer shall establish the covering Letter of Credit before 30th August, 2002, failing which the Seller reserves the right to rescind the contract without further notice." The goods you ordered have been ready for quite some time and the demand of late has been so great that we find it hard to keep them for you any longer. However, in consideration of our friendly business relations, we are prepared to wait for your L/C, which must reach us not later than October 5, 2002. If we again fail to receive your L/C in time, we shall cancel our Sales 　　Confirmation and ask you to refund to us the storage charges we have paid on your behalf. 　　Your cooperation in this respect will be appreciated. 　　Sincerely, 　　外貿(mào)郵件范文3 　　拒絕對方做獨(dú)家代理商的要求 　　Dear Mr. Jones: 　　Thank you for your letter of 15th September. 　　As we are now only at the get-acquainted stage, we feel it is too early to take into consideration the matter of sole agency. In our opinion, it would be better for both of us to try out a period of cooperation to see how things go. Also, it would be necessary for you to test the marketability of our products at your end and to continue your efforts in building a larger turnover to justify the sole agency arrangement. 　　We enclose our latest pricelist covering all the products we handle within the framework of your specialized lines. We look forward to hearing from you. 　　Sincerely, 　　處理對貨損的投訴 　　Dear Mr. Jones: 　　We have received your letter of 18th July, informing us that the sewing machines we shipped to you arrived in a damaged condition on account of imperfectness of our packing. Upon receipt of your letter, we have given this matter our immediate attention. We have studied your surveyor's report very carefully. 　　We are convinced that the present damage was due to extraordinary circumstances under which they were transported to you. We are therefore not responsible for the damage; but as we do not think that it would be fair to have you bear the loss alone, we suggest that the loss be divided between both of us, to which we hope you will agree. 　　Sincerely,
根據(jù)詢盤的的不同類型，給大家推薦以下幾個不同的模板~ 案例一 We are interested of importing your vases in France. Please quote and send us sample. 我們有興趣在進(jìn)口你們的腰包，請報(bào)價并寄給我們樣品。 籠統(tǒng)點(diǎn)：郵件沒有明確指出產(chǎn)品型號及具體要求，例如采購量，就直接要求報(bào)價和寄樣。 回復(fù)案例 Could you kindly tell me more details about the vases you need？ Capacity, function, quantity, target price….So that we can offer the price accordingly. Apart from that, you can see more details about our products in the attachment. 您能告訴我更多關(guān)于所需花瓶的細(xì)節(jié)嗎？例如您所需要的容量、功能、數(shù)量、目標(biāo)價格....以便我們能相應(yīng)地報(bào)價。此外，更多產(chǎn)品細(xì)節(jié)詳見附件。 建議點(diǎn)： 1. 首先，通過網(wǎng)站搜索當(dāng)?shù)厣a(chǎn)同類產(chǎn)品的相關(guān)信息，以更好地了解對方的需求； 2. 回郵內(nèi)附公司簡介及電子產(chǎn)品畫冊，讓買家方便直接回傳產(chǎn)品型號的同時擴(kuò)大選擇范圍； 3. 另附質(zhì)量與價格相對有優(yōu)勢的單價表供買家參考（建議PDF格式文件）； 4. 針對買家非明確部分，在回郵中點(diǎn)出并引導(dǎo)對方回復(fù)（參考案例） 案例二 Hello, we are a company based in USA and we require 400 pieces wallet model 78-01. Sending us your best FOB prices and delivery time. 我們公司總部在美國，現(xiàn)在我們需要采購400份錢包模型78-01。請回復(fù)最優(yōu)惠FOB價格及交貨時間。 不同于案例一，這是一封采購意向明確、客戶信息都較為完整的詢盤，針對這樣的詢盤，專業(yè)簡要的公司介紹和一份具有優(yōu)勢的報(bào)價就成為了重點(diǎn)。 回復(fù)案例 Thank you very much for your interest in our product model 78-01. Our company is ……… To comply with your request, the following for your reference: 1. Commodity: Model 78-01 wallet 2. Packing: Each packed in new non-woven bags 3. Quantity: 400 pieces 4. Price: USD two thousand and five (US$2005.00) FOB Shanghai 5. Payment: 100% T/T payment 6. Shipment: 1 week afterpayment Please note that we do not have much ready stock on hand. Therefore, it is important to reply earlier, in order to enable us to effect early shipment. 非常感謝您對我們78-01型產(chǎn)品的興趣。我司.......(公司簡介）。以下為可供您參考的資料： 1. 商品：78-01型錢包 2. 包裝：無紡布袋 3. 數(shù)量：400件 4. 價格：上海離岸價2500美元(2005美元) 5. 付款方式：100%電匯 6. 裝運(yùn)：付款后一周交貨 由于目前沒有太多的存貨，煩請盡快回復(fù)。 注：設(shè)置郵件已讀回執(zhí)，確認(rèn)客人是否收到回復(fù)以確保跟進(jìn)。 案例三 Hello, We are a wholesaler in France. We are interested in your pet bags for the quantity about one 20# container. The best price & free sample is appreciated. 你好，我們是美國的批發(fā)商，我們對你們的寵物袋非常感興趣，期望采購約一個20#集裝箱的。期望能夠提供最好的價格以及免費(fèi)樣品。 特點(diǎn)：最直觀的一點(diǎn)就是采購數(shù)量很大，但是細(xì)節(jié)并不是很明晰，同時還要求低價+免費(fèi)樣品。 回復(fù)案例 Hi there, Thanks for your inquiry, and we really want to do more business with you, and I think it is the best way to place an sample order which is USD10 shipping included. If one 20# container （1500pieces）in one order, we can offer you the bulk price which is USD5.5/piece. Here with enclosed the more model&price list for your reference. 謝謝詢價，我們想和貴司保持長期合作關(guān)系，我認(rèn)為最好的方法是訂購一個樣品單，里面已經(jīng)涵蓋了10美元的航運(yùn)。 如果您能下一個20#集裝箱的訂單，我們可以給您提供5.5美元/件的批量優(yōu)惠價。 隨函附上更多的型號和價目表供您參考。 建議點(diǎn)：大量訂購詢問價格，若是趕上采購季節(jié)應(yīng)該是很有誠意的買家，對他們的回復(fù)要詳盡一些，內(nèi)容一般包括樣品的價格，采購量和相應(yīng)的價格，這個報(bào)價建議是包括運(yùn)費(fèi)的，給買家感覺是給他單獨(dú)開了一個優(yōu)惠。 案例四 We require a machine suitable for fairly heavy duty. Please send me your current illustrated catalogue and a price list. 我們需要一臺適用于打字量較大的打字機(jī)。請寄一份最新的附圖產(chǎn)品目錄和價目表。 回復(fù)案例 Dear Sir， We were very pleased to receive your letter of 5th April answering for typewriters and, as requested, enclose a copy of our latest illustrated catalogue and current price list. We think the "Portable 95" is a machine that would suit your purpose very well. It weighs 6.5 kg and is a bit heavier than the usual portable, but it is good for heavy duty and at the same time conveniently portable when carried in its case. We have one of these machines in stock and we shall be pleased to arrange for you to try it. Although costs have been rising since March, we have not yet raised our prices, but may have to do so when present stocks run out. We therefore advise you to place your order with us at once. 我們很高興收到您4月5日的來信，現(xiàn)按您來信的要求附上我們最新的附圖產(chǎn)品目錄及現(xiàn)在的價目表。 我們認(rèn)為“手提95型”會適合您的需要。這部機(jī)重6.5公斤，比常見的手提機(jī)稍重一些，但適合于打字量大的工作，同時也可放進(jìn)打字箱內(nèi)，便于手提。 目前我們的存貨中有這樣一臺打字機(jī)，我們將很樂意為您安排試用。 自今年三月以來各種費(fèi)用一直在上升，但我們?nèi)晕刺醿r，不過當(dāng)庫存一旦售完價格可能會有上浮。為此我們建議您盡快下單。 建議點(diǎn)：這種就是屬于對自己的采購意向還不甚明確的買家。這種買家建議是主動出擊，給對方主動營銷適合的產(chǎn)品并附上產(chǎn)品相關(guān)信息以供查閱。 案例五 can you quote me 500sets of t8 led tube 4 feet cool white 265vac voltage constant current. How much? 能給我報(bào)500套t8 led管4英尺冷白色265 vac恒壓電流嗎？多少錢？ 回復(fù)案例 Dear Adrian, Thank you for your inquiry, ragarding our T8 tube. The details and price of this item is as below: Item: T8 tube Model No: J4004 Color: Cool white (6000K) Cover: milk white Tube type: T8-1.2m (4 feet) LED type: 2835 SMD Voltage: AC95-265V Power: 24W Lumen: 2000Lm IP grade: 20 Constant current: The EXW factory price of 500 sets is $xxx/set. Validity: 30 days Payment: T/T Delivery: 7-10 days Warranty：3 year We have the available for quick delivery in quantities to suit your requirements! For more details, please feel free to contact me . 感謝您對我們T8管的詢價。這個項(xiàng)目的細(xì)節(jié)和價格如下產(chǎn)品型號： ...... 我們可以根據(jù)您的要求快速交付數(shù)量。如需更多信息，請隨時與我聯(lián)系。 建議點(diǎn)：這種就是點(diǎn)對點(diǎn)的直球回復(fù)，快速利落，同時也可以直接讓客戶判定是否匹配他的采購需求。 最后，發(fā)完報(bào)價還要記得及時跟蹤。打一個電話比發(fā)十封郵件可能更有效果！
1、搞明白詢盤的第一痛點(diǎn) 對于淘寶之類的B2C，要先設(shè)好賣方自己的賣點(diǎn)。但對于外貿(mào)這樣的B2B，則關(guān)鍵要滿足不同買方的特定需求，即痛點(diǎn)需求。 而第一痛點(diǎn)的識別是最重要的。 2、針對第一痛點(diǎn)，敢于聰明地承諾 客戶的外貿(mào)詢盤不只是針對你一個。誰更有可能承諾滿足需求的，客戶才可能會和誰開始溝通。這將決定了一個關(guān)鍵環(huán)節(jié)的轉(zhuǎn)化率。相信我們一定不會愿意將來之不易的詢盤丟掉吧？！ 誠信固然重要，但是，在不欺詐的條件下，有點(diǎn)套路是必要的。否則，就算我們比同行強(qiáng)，對新客戶來說，也將毫無機(jī)會。 比如：如果客戶的痛點(diǎn)是價格，你甚至都不能首先強(qiáng)調(diào)價值，要先給客戶絕對低價格的可能性，后面再給出相對于價值的低價格。 先栓住客戶，再想辦法能賺錢地成交。 3、承諾之后，從始到終，鎖定第一痛點(diǎn)來做營銷 所有的郵件、會話、電話，所有的因果說明、競爭對比，都要鎖定客戶的第一痛點(diǎn)來營銷。 千萬不能自說自話，只知道強(qiáng)調(diào)自己的優(yōu)點(diǎn)。 80%的營銷話術(shù)要圍繞第一痛點(diǎn)。 上面先談3點(diǎn)。當(dāng)然，這三點(diǎn)是連貫的。其它方面的事，如果有具體困難，再聊。
回復(fù)詢盤時候需要關(guān)注以下幾點(diǎn)： 1. 查看是否明確買家目的2. 檢查郵件語言是否啰嗦3. 查看回復(fù)內(nèi)容結(jié)構(gòu)是否完整4. 價格和產(chǎn)品是否已經(jīng)考慮同行競爭5. 是否主動推進(jìn)，并留給買家再次回復(fù)形成互動的空間6. 你的產(chǎn)品行業(yè)專業(yè)度夠了嗎?7. 一個詢盤究竟多久回復(fù)較合適8. 如何寫郵件標(biāo)題 自家優(yōu)勢可以體現(xiàn)在以下幾點(diǎn)： l 發(fā)貨期快l 價格有絕對的優(yōu)勢l 有多年生產(chǎn)或外貿(mào)經(jīng)驗(yàn)l 有參加買家當(dāng)?shù)氐恼箷?，或業(yè)內(nèi)知名展會，l 有自己的研發(fā)團(tuán)隊(duì)l 有跟知名品牌或企業(yè)合作l 有證，品質(zhì)有保證l 提供OEM,個性化定制服務(wù) Q: 一個詢盤究竟多久回復(fù)較合適? A:這里想要對供應(yīng)商朋友們提個建議，尤其是比較初級的賣家，建議養(yǎng)成工作日查看郵件的形式，建議詢盤在24-48小時內(nèi)回復(fù)較好，不超過3天。 買家詢盤時效需求：1. 希望賣家快速回復(fù)：24小時/48小時，至少3天內(nèi)回復(fù)，不然3天后可能已經(jīng)找到其他賣家了。2. 更愿意選擇在線的溝通方式3. 希望平臺直接規(guī)定賣家必須3天內(nèi)回復(fù)賣家如何優(yōu)化：1. 盡可能24小時回復(fù)外貿(mào)郵件和詢盤2 . 用自己個人郵箱沒關(guān)系，但是得記得郵箱同步啊3 . 常登陸更新查看(一周兩次總得有吧)4 . 綁定移動通訊工具，及時聯(lián)系郵件的標(biāo)題也非常重要，以下列舉幾個注意事項(xiàng)：1. 郵件標(biāo)題用客戶名稱與供應(yīng)商名稱譬如: To David McIntyre from Kevin Wang, 或者 To JC Penny from Blue Sun Company. To…From…結(jié)構(gòu)的郵件標(biāo)題，可以讓買家清晰看到這個郵件的接收人與發(fā)件人，此外如果是回復(fù)詢盤的郵件小編倒是不建議更改太多標(biāo)題內(nèi)容，買家對自己發(fā)的詢盤多少有點(diǎn)印象。2. 郵件標(biāo)題用產(chǎn)品報(bào)價譬如: Preferential quotation for Model 123 at the price of US$8.99 FOB Yantian 這個標(biāo)題清晰明了，買家一看就知道某一種型號產(chǎn)品的具體報(bào)價。但是當(dāng)產(chǎn)品型號非常長的時候，需要小心了，可以調(diào)整否則容易被服務(wù)器當(dāng)做垃圾郵件過濾掉。3. 郵件標(biāo)題用客戶求購的產(chǎn)品名稱譬如：Model 123 digital photo frame in European Market, 或者 Product catalog of digital photo frames with patented designs這個郵件標(biāo)題既能夠突顯買家查詢的產(chǎn)品類型，也能突出自己產(chǎn)品的優(yōu)勢。