5. An email to kickstart a business relationship. / 啟動一段商業(yè)關(guān)系的郵件。要點分析：1）清晰，簡明的介紹，結(jié)合你的公司業(yè)務(wù)才描述你目前負責的核心工作。2）解釋業(yè)務(wù)時側(cè)重于客戶利益，而不是功能。3）郵件結(jié)尾想

4） To give you a general idea of our products,we are enclosing our catalogue for your reference.第五：激勵性結(jié)尾 一般我們在開發(fā)信的末尾會寫上一兩句希望對方給與回應(yīng)或者勸客戶立刻采取行動的語句。1） Your com

No，當然沒有，寫開發(fā)信一直都是外貿(mào)行業(yè)開發(fā)用戶的主流方法，縱觀目前眾多的b2b平臺、線上/線下展會或者社媒，都在采用開發(fā)信獲取用戶；開發(fā)信是買家避開共享用戶，建立獨立客戶池的最好方式之一。02、為什么用戶不回復開發(fā)信？

一般老外看郵件通常就是3秒掃一眼，然后決定郵件的命運，我們一般寫開發(fā)信時只要突出重點就可以了。下面是例文： Hi Sir,Glad to hear that you're on the market for fiberglass. We specialize in this field for

外貿(mào)開發(fā)信模板模板一：Hi Sir/Madam,Glad to hear that you're on the market for furniture,we specialize in this field for 14 years,with the strength of ERU&USA ANTIQUE FURNITURE,with good quality and pretty

高懸賞:求五封針對不同國家的外貿(mào)開發(fā)信,不要網(wǎng)上復制黏貼的,要自己總結(jié)的比較好的,謝啦!

Can you introduce your company to us, or your target products market, thank you. （分析：這句話不太妥當。第一次郵件客戶沒有義務(wù)也不會很愿意回答你的問題）We look forward to your specific enquiries and hope

Dear Sir: May 1, 2001 Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world.Reports from users confirm what we knew before it was put on the market

Dear X,Thank you for your inquiry.Yes, we have this item in stock. How many do you want? Right now, we only have X lots of the X color left. Since they are very popular, the product has a high

1. Landing the First Communication: Introduction Email to Potential Clients敲定第一次溝通:向潛在客戶發(fā)送電子郵件這封電子郵件用來介紹公司情況,關(guān)鍵是建立你在客戶心中專業(yè)的形象,并且提出溝通的邀請。Hi [Prospect],We’re a Y com

外貿(mào)英語郵件格式一 Dear purchasing manager,Hello,this Lily Lee from xxx company,our company is a professional xx manufacturer with years‘s experience.so we want to avail ourselves of opportunity establish

外貿(mào)郵件范文?

we enclose a copy of our Export List covering the main items sup pliable at present.Should any of the items be of interest to you, please let me know. We shall be glad to give you our lowest quotation

外貿(mào)英文開發(fā)信范文1 Dear Sir,This is XX from a manufacturer specializing in producing XXX in China.We have been in this industry for over 10 years,please have a look at our website:XXX,you will find

一般我們在開發(fā)信的末尾會寫上一兩句希望對方給與回應(yīng)或者勸客戶立刻采取行動的語句。1） Feel free to contact with us if you have any questions regarding our products..,2） We are looking forward to your specific

1）簡潔。內(nèi)容一定要簡潔，盡量控制在3段以內(nèi)，每段不超過兩句話。2）簡單。用你能用的簡單的單詞，最好都是初高中的詞匯，那就最理想了。讓每個即使是非英語國家的客人都不會產(chǎn)生歧義。3）準確。內(nèi)容要到位，不說任何

一般老外看郵件通常就是3秒掃一眼，然后決定郵件的命運，我們一般寫開發(fā)信時只要突出重點就可以了。下面是例文： Hi Sir,Glad to hear that you're on the market for fiberglass. We specialize in this field for

外貿(mào)開發(fā)信要怎么寫簡單點的。

簡潔外貿(mào)信回復模板 郵件回復模板推薦 Dear xx：（用戶名稱，建議不要用client或者friend，直接加客戶名稱，避免群發(fā)詞）I am xx from xx , mannufacture of xxxxx for more than xx years.Glad to learn you're on

Writing of international opening letters 釋義：開發(fā)信就是外貿(mào)業(yè)務(wù)員給客戶發(fā)送尋求合作的郵件。開發(fā)信模板 英文大全如下：①發(fā)了開發(fā)信后客戶沒回音，催！Dear ***,Sorry to trouble you again!Please find my mail below

We owe your name and address to the Commercial Counselor’s Office of the Swedish Embassy in Beijing who have informed us that you are in the market for Textiles. We avail ourselves of this opportunity to

7、引用Cathy Jo的方法：寫開發(fā)信都是在充分熟悉客戶網(wǎng)站的基礎(chǔ)上，觀察他們網(wǎng)站的標語，然后把相應(yīng)重要的內(nèi)容放上去。客戶一看，會對這個標題有熟悉的感覺，就會打開來看。任何人，對自己企業(yè)的標語都是相對重視的。最后附上

外貿(mào)開發(fā)信模板模板一：Hi Sir/Madam,Glad to hear that you're on the market for furniture,we specialize in this field for 14 years,with the strength of ERU&USA ANTIQUE FURNITURE,with good quality and pretty

外貿(mào)開發(fā)信十大模版

1. 開發(fā)信的種類 一、中規(guī)中矩的開發(fā)信 二、簡潔明了的開發(fā)信 三、量身定做的開發(fā)信 一、中規(guī)中矩的開發(fā)信 定單的開始往往始于出口商主動向潛在客戶發(fā)信建立業(yè)務(wù)關(guān)系，而這個建立關(guān)系的開發(fā)函的內(nèi)容，一般可以包括如下

那么不會西班牙語，如何寫一封開發(fā)信呢？南美西貿(mào)姐姐為你準備了一封，拿走，不謝！ 首先我們先來看一下，信函的格式：著重講一下開頭結(jié)尾  在上面左側(cè)，要寫清楚一下幾條信息：1. 書信人所在城市、日期 2

How are you? （分析：“How are you？”的使用本身是沒有問題的。雖然我們從小學就學習這樣的問候方式，但是這句話在很多國家并不太常用。）We know your company from the internet and we know that your market is

7、引用Cathy Jo的方法：寫開發(fā)信都是在充分熟悉客戶網(wǎng)站的基礎(chǔ)上，觀察他們網(wǎng)站的標語，然后把相應(yīng)重要的內(nèi)容放上去?？蛻粢豢?，會對這個標題有熟悉的感覺，就會打開來看。任何人，對自己企業(yè)的標語都是相對重視的。最后附上

We owe your name and address to the Commercial Counselor’s Office of the Swedish Embassy in Beijing who have informed us that you are in the market for Textiles. We avail ourselves of this opportunity to

外貿(mào)開發(fā)信函范文

一般我們在開發(fā)信的末尾會寫上一兩句希望對方給與回應(yīng)或者勸客戶立刻采取行動的語句。1） Your comments on our products or any information on your market demand will be really appreciated.2） We are looking forward

一般我們在開發(fā)信的末尾會寫上一兩句希望對方給與回應(yīng)或者勸客戶立刻采取行動的語句。1） Feel free to contact with us if you have any questions regarding our products..,2） We are looking forward to your specific

簡潔外貿(mào)信回復模板 郵件回復模板推薦 Dear xx：（用戶名稱，建議不要用client或者friend，直接加客戶名稱，避免群發(fā)詞）I am xx from xx , mannufacture of xxxxx for more than xx years.Glad to learn you're on

Dear XXX Thanks for opening up my email.This is XXXX,后面跟職位，公司名字，有沒有無船承運證號及其它認證號之類的, we are experts in handling export sea shipment(FCL/LCL)/Air shipment/Warehouse/Trucking/

How are you? （分析：“How are you？”的使用本身是沒有問題的。雖然我們從小學就學習這樣的問候方式，但是這句話在很多國家并不太常用。）We know your company from the internet and we know that your market is

一般老外看郵件通常就是3秒掃一眼，然后決定郵件的命運，我們一般寫開發(fā)信時只要突出重點就可以了。下面是例文： Hi Sir,Glad to hear that you're on the market for fiberglass. We specialize in this field for

Writing of international opening letters 釋義：開發(fā)信就是外貿(mào)業(yè)務(wù)員給客戶發(fā)送尋求合作的郵件。開發(fā)信模板 英文大全如下：①發(fā)了開發(fā)信后客戶沒回音，催！Dear ***,Sorry to trouble you again!Please find my mail below

外貿(mào)英文開發(fā)信范文

外貿(mào)開發(fā)信是每一個外貿(mào)人都繞不過去的事物。雖然開發(fā)信的回復率受很多因素的影響，但是回復高的開發(fā)信總有可圈可點的內(nèi)容。 很多外貿(mào)人會注重使用“模板”，其實完全沒有必要。 根據(jù)公司的產(chǎn)品、客戶的情況，自己寫出的開發(fā)信，才是最好的。同時真正優(yōu)質(zhì)的外貿(mào)開發(fā)信可以持續(xù)給外貿(mào)人帶來非常豐厚的回報。 因此，針對開發(fā)信的撰寫，外貿(mào)人應(yīng)該好好下一番功夫。 下面我們就來說說開發(fā)信的寫作技巧與案例~ 開發(fā)信寫作注意點 1. 郵件的標題 2. 3C原則（Clarity、Conciseness、Courtesy） 3. 目標導向 4. 注重細節(jié) 郵件寫作案例 這是一個美國客戶，詢問了我們一款電競椅的價格。我們的業(yè)務(wù)員報價之后，客戶沒有反應(yīng)，跟蹤了幾次依然沒有回應(yīng)。忽然有一天，客戶問我們的工廠是不是在安吉，得到我們的確定后他說要來工廠參觀拜訪。 見面后，客戶在工廠看了一番，沒有留下名片就走了。客戶回去后依舊沒有任何動靜，也不與業(yè)務(wù)員聯(lián)系。 相信這樣的場景很多外貿(mào)人都經(jīng)歷過。 經(jīng)過各方面考量，我們還是決定繼續(xù)跟蹤這位客戶。通過對客戶進行背景調(diào)查后，我們了解到了客戶的相關(guān)信息。同時我們也需要考慮到美國的實際情況。 以上述信息作為切入點，我們又給客戶發(fā)了一封郵件，這次我們收到了回復。 Hi XX, Hope this email finds you well. Concerning the issue of that we export from other country to USA, we are still working on it with Haiti and Dominica free trade zone, the strategy way is ok, but we need confirm the details and make sure get the exact cost from China to their places. We will have the full information at the end of this month, I will update to you in time. （客戶回復：OK let me know what you find out, the only problem I see that is I am sure you know those are 2 countries WITHOUT any factories making anything related to furniture, so even if you can do the paperwork change, I believe that will NOT be accepted by USA customs, they know those are very poor small islands with no factories.） By the way, the trade war may be stopped soon, we need to make some purchase plan in advance, otherwise every customer will place the orders in the same time, the factory will be very busy and postpone the delivery time too.（客戶回復：I understand, but now we buy from 3 other gaming chair factories, so we do not need any new chairs, until after CNY, since we order a lot of stock to arrive before 12/31/2018.） Have a nice day! Best Regards Wishes Ivan 從客戶的回復中，可以提煉出三點：他與三家工廠在合作；現(xiàn)在不是他的采購期；2018年12月底之前他不需要電競椅。 雖然沒有成功簽單，但是這封郵件也達到了想要的結(jié)果。我們收到了客戶的回復并且知道了客戶目前的情況，以及他的采購周期和時間。接下來就需要根據(jù)他給出的時間在合適的時候加強聯(lián)系。 總而言之，在開發(fā)海外客戶的過程中，寫好開發(fā)信很重要。 當你的郵件內(nèi)容嚴謹而禮貌，并且戳中了客戶的點，與他們的想法或者顧慮相切合，你就有很大機率引起客戶的關(guān)注，從而獲得回復。一旦與客戶建立相對穩(wěn)定的聯(lián)系，訂單指日可待！
外貿(mào)生意中應(yīng)該注意的事項
外貿(mào)生意中應(yīng)該注意的事項
百度上看到的，外貿(mào)營銷郵件方法如下： 做外貿(mào)好用的郵箱軟件有哪些？做外貿(mào)與客戶溝通時，為了保證郵件安全，可以選擇企業(yè)郵箱，在發(fā)送開發(fā)信拓展客戶階段，TOM企業(yè)郵箱的快速收發(fā)可以讓用戶體驗到我們的產(chǎn)品和服務(wù)。企業(yè)郵箱的使用提高了外貿(mào)業(yè)務(wù)溝通的效率，那么就來看看外貿(mào)客戶搜索郵箱軟件有哪些、外貿(mào)營銷郵件如何群發(fā)？ 外貿(mào)客戶搜索郵箱軟件有哪些？ 外貿(mào)用戶選擇群發(fā)郵件，首先要考慮的點是郵件的安全性和發(fā)信速度，TOM企業(yè)郵箱是國際著名的郵箱廠商，可以很好的滿足各種發(fā)信需求，有效保障外貿(mào)郵件來往的穩(wěn)定。 在企業(yè)郵箱的官網(wǎng)點擊免費試用提交信息，就可以快速完成注冊，郵箱開通4年能用8年，如果有公司官網(wǎng)域名的話，可以開通域名郵箱，在外貿(mào)與客戶溝通時，也能提高自己的信譽度，與客戶建立更好的合作。 外貿(mào)營銷郵件如何群發(fā)？ 郵箱注冊成功后，一些創(chuàng)業(yè)公司就可以發(fā)送外貿(mào)營銷郵件來拓展客戶，單次可以群發(fā)幾百封郵件。對外群發(fā)郵件時，可使用群發(fā)單顯功能，用戶收到郵件時，只會顯示自己一個收件人，非常方便，這是普通郵箱所沒有的。 另外，TOM企業(yè)郵箱給每位企業(yè)員工提供的都是無限郵箱容量，對于我這種有容量焦慮的人來說，是非常友好的，再也不用刪郵件去騰空間了；而且，企業(yè)郵箱支持一鍵撤回和誤刪恢復，這在任何時候都是非常好用的功能，挽救了好多次的尷尬場面。企業(yè)郵箱還能用手機綁定微信隨心郵，直接在手機上收發(fā)郵件，不占用手機內(nèi)存，方便快捷。
　　外貿(mào)郵件怎么發(fā)? 下面是我為你整理的外貿(mào)郵件范文，希望對你有用! 　　外貿(mào)郵件范文1 　　主動跟新買家建立聯(lián)系 　　Dear Mr. Jones: 　　We understand from your information posted on Alibaba.com that you are in the market for textiles. We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future. 　　We are a joint venture specializing in the manufacture and export of textiles. We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at Http://www.howseek.com which includes our latest product line. 　　Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements. We look forward to receiving your enquires soon. 　　Sincerely, 　　John Roberts 　　對新買家要求建立業(yè)務(wù)聯(lián)系的回復 　　Dear Mr. Jones: 　　We have received your letter of 9th April showing your interest in our complete product information. 　　Our product lines mainly include high quality textile products. To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list. You may also visit our online company introduction at Http://www.howseek.com which includes our latest product line. 　　We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future. 　　Sincerely,. 　　向老客戶介紹公司新的產(chǎn)品信息 　　Dear Mr. Jones: 　　We have refreshed our online catalog at http://www.howseek.com, and now it covers the latest new products, which are now available from stock. 　　We believe that you will find some attractive additions to our product line. Once you have had time to study the supplement, please let us know if you would like to take the matter further. We would be very happy to send samples to you for close inspection. 　　We will keep you informed on our progress and look forward to hearing from you. 　　Sincerely, 　　回復對某個產(chǎn)品的查詢 　　Dear Mr. Jones: 　　Thank you for your inquiry of 16 March. We are pleased to hear that you are interested in our product "toaster". 　　We've enclosed the photo and detailed information of the product for your reference: 　　Product: toaster 　　Specification: xxxxxxxxxxxxxxx 　　Package: 1pcs/box Price: 10usd/pcs 　　Payment: L/C 　　For purchase quantities over 1,000pcs of individual items we would allow you a discount of 1%. Payment is to be made by irrevocable L.C at sight. 　　We look forward to receiving your first order. 　　Sincerely, 　　無法提供對方查詢中所要求的產(chǎn)品時 　　Dear Mr. Jones: 　　Thank you for your enquiry of 12 March cate 9 cable. 　　We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand. 　　We would, however, like to take this opportunity to offer the following material as a close substitute: 　　Cate 5, US$__ per meter FOB Shanghai, including your commission 2%. 　　Please visit our catalog at http://www.xxxxxxxxx.com for more information on this item. If you find the product acceptable, please email us as soon as possible. 　　Sincerely, 　　查詢對方公司的產(chǎn)品 　　Dear Sir or Madam: 　　We know that you are exporters of textile fabrics. 　　We would like you to send us details of your various ranges, including colors and prices, and also samples of the different qualities of material used. 　　We are volume dealers in textiles and believe there is a promising market in our area for moderately priced goods of this kind mentioned. 　　When quoting, please state your terms of payment and discount you would allow on purchases of quantities of not less than 1000 meters of individual items. Prices quoted should include insurance and freight to San Francisco. 　　Sincerely, 　　外貿(mào)郵件范文2 　　作為買家，認為對方報價太高 　　Dear Mr. Jones, 　　We acknowledge receipt of both your offer of May 6 and the samples of Men's Shirts, and thank you for these. 　　While appreciating the good quality of your shirts, we find your price is rather too high for the market we wish to supply. 　　We have also to point out that the Men's Shirts are available in our market from several European manufacturers, all of them are at prices from 10% to 15% below the price you quoted.Such being the case, we have to ask you to consider if you can make reduction in your price, say 10%.As our order would be worth around US$50,000, you may think it worthwhile to make a concession. 　　We are looking forward to your reply, 　　Sincerely, 　　要求對方開立信用證 　　Dear Mr. Jones: 　　With reference to the 4,000 dozen shirts under our Sales Confirmation No.SX260, we wish to draw your attention to the fact that the date of delivery is approaching but up to the present we have not received the covering L/C. 　　Please do you utmost to expedite its establishment so that we may execute the order within the prescribed time. In order to avoid subsequent amendments, please see to it that the L/C stipulations are in exact accordance with the terms of the contract. 　　We look forward to receiving your favorable response at an early date. 　　Sincerely, 　　因?qū)Ψ轿茨苋缙谛庞米C而交涉 　　Dear Mr. Jones: 　　With reference to our Sales Confirmation No.825 dated August 10, 2002, we regret to say that your letter of credit has not yet reached us up to the time of writing. This has caused us much inconvenience as we have already made preparations for shipment according to the stipulations of the said Sales Confirmation. 　　You must be aware that the terms and conditions of a contract once signed should be strictly observed, failure to abide by them will mean violation of contract. If you refer to our Sales 　　Confirmation, you will see the clause reading: "The Buyer shall establish the covering Letter of Credit before 30th August, 2002, failing which the Seller reserves the right to rescind the contract without further notice." The goods you ordered have been ready for quite some time and the demand of late has been so great that we find it hard to keep them for you any longer. However, in consideration of our friendly business relations, we are prepared to wait for your L/C, which must reach us not later than October 5, 2002. If we again fail to receive your L/C in time, we shall cancel our Sales 　　Confirmation and ask you to refund to us the storage charges we have paid on your behalf. 　　Your cooperation in this respect will be appreciated. 　　Sincerely, 　　外貿(mào)郵件范文3 　　拒絕對方做獨家代理商的要求 　　Dear Mr. Jones: 　　Thank you for your letter of 15th September. 　　As we are now only at the get-acquainted stage, we feel it is too early to take into consideration the matter of sole agency. In our opinion, it would be better for both of us to try out a period of cooperation to see how things go. Also, it would be necessary for you to test the marketability of our products at your end and to continue your efforts in building a larger turnover to justify the sole agency arrangement. 　　We enclose our latest pricelist covering all the products we handle within the framework of your specialized lines. We look forward to hearing from you. 　　Sincerely, 　　處理對貨損的投訴 　　Dear Mr. Jones: 　　We have received your letter of 18th July, informing us that the sewing machines we shipped to you arrived in a damaged condition on account of imperfectness of our packing. Upon receipt of your letter, we have given this matter our immediate attention. We have studied your surveyor's report very carefully. 　　We are convinced that the present damage was due to extraordinary circumstances under which they were transported to you. We are therefore not responsible for the damage; but as we do not think that it would be fair to have you bear the loss alone, we suggest that the loss be divided between both of us, to which we hope you will agree. 　　Sincerely,
用戶回復幾率提高的最重要因素就是找對用戶，找對用戶，其次就是在對的時間發(fā)送最恰當?shù)拈_發(fā)信。 用戶信息收集好了，怎么去寫開發(fā)信呢？或者大家也有疑問，現(xiàn)在開發(fā)信還有用嗎？開發(fā)信不就是推銷信嗎，不就是傳單海報嗎？還有效果嗎？ 01、寫開發(fā)信過時了嗎？ No，當然沒有，寫開發(fā)信一直都是外貿(mào)行業(yè)開發(fā)用戶的主流方法，縱觀目前眾多的b2b平臺、線上/線下展會或者社媒，都在采用開發(fā)信獲取用戶；開發(fā)信是買家避開共享用戶，建立獨立客戶池的最好方式之一。 02、為什么用戶不回復開發(fā)信？ 很多外貿(mào)小伙伴每天都發(fā)出去幾百甚至幾千封的郵件，但是石沉大海，小編總結(jié)一下目前在寫開發(fā)信時，人們常犯的錯誤，大家可以對照查看； 1、總是再談?wù)撟约旱墓竞彤a(chǎn)品； 2、郵件太長，要求和內(nèi)容都太多； 3、郵件內(nèi)容缺少證明和支撐； 4、他們完全不認識你，不知道你的存在； 5、開發(fā)信中有錯別字或者語法錯誤； 6、開發(fā)信發(fā)完沒有任何跟進或者沒有持續(xù)跟進； 7、郵件的有效性太低，大多都是劣質(zhì)郵件； 8、郵件主旨和收件人無相關(guān)性； 03、到底什么時候發(fā)送開發(fā)信最合適？ 根據(jù)小編多方整理數(shù)據(jù)分析： 一周最適合發(fā)郵件的時間：周一&周二 一天最適合發(fā)開發(fā)信的時間：下午12點到1點之前，早上9點到10點 一周五天工作日之內(nèi)，基本上回復郵件都是差不多的，僅在周五有比較大的差距；一天24小時當中，下午一點收到的回復最多，上午10點鐘是一天中回復郵件的第2個峰值；而在晚上8點到第2天七點鐘，一般回復率都比較低，所以盡量避免。 在中午12點到1點的郵件打開率較低，1點之后打開率又會上升，4點之后一直到12點都是呈現(xiàn)下降趨勢，所以大家可以在午休結(jié)束時給用戶發(fā)送開發(fā)信。 04、開發(fā)信可以帶附件或者圖片？ 首先說一下，我們發(fā)送開發(fā)信的目的是保證成功發(fā)送成功而不是一定有回復，所以開發(fā)信不要帶上附件圖片壓縮包。當然，千萬不要在正文里插入網(wǎng)址，因為網(wǎng)址會被郵件發(fā)垃圾系統(tǒng)里面被屏蔽，只有寫國外的鏈接，比如谷歌或者facebook等，至于網(wǎng)址，可以寫在郵件簽名里。 第一封開發(fā)信可以插入公司的圖片1張、產(chǎn)品圖1張、團隊的圖片或者可以展現(xiàn)公司實力的圖片，讓用戶建立信任感。 05 郵件回復模板推薦 Dear xx：（用戶名稱，建議不要用client或者friend，直接加客戶名稱，避免群發(fā)詞） I am xx from xx , mannufacture of xxxxx for more than xx years.Glad to learn you're on the market of XXX products. （第一段簡單介紹，措辭簡單即可，簡單提到你知道他們是作什么市場，有利于下一步溝通。） Our main maket is xx, main products cover xxx，all of our products own xxx, also we have our own professional designers to meet any of your requriements. （第二段主要通過認證、以前其業(yè)務(wù)襯托等來展現(xiàn)公司實力，不用high quality等，用襯托的方式做認證） If any product meed your demand, please contact us for further information. ( 第三段，如果您有任何需求，可以隨時和我們聯(lián)系。) We're sure your any inquiry or requirement will get prompt attention. ( 一句話結(jié)束 ) Best regards, xx 開發(fā)信是發(fā)展外貿(mào)的最有效并且最便捷的方式之一，它是挖掘潛在用戶、增進用戶關(guān)系往來和促進外貿(mào)業(yè)務(wù)的最佳選擇之一，大家一定要利用好手里的郵箱，珍惜每一封開發(fā)信哦！
個人覺得,開發(fā)客戶難,其實跟蹤客戶也是一個重要的課程,以下是我學習的跟大家分享下客戶跟蹤要點1：聯(lián)系要持續(xù)不斷，但不要在一段時間內(nèi)過于頻繁。注重實效性，追蹤不要間隔太長。2：聯(lián)系的目的：嘗試建立親密的個人關(guān)系，實施關(guān)系營銷。3：鼓勵客戶說出他們的疑慮，不要輕易向客戶許諾。經(jīng)常向客戶通報市場和公司的利好信息。4：每一次追蹤情況都要詳細記錄在案。在客戶追蹤時，他們的情況或需求可能會不斷變化。為了能夠準確地掌握每位客戶的現(xiàn)狀，在與客戶聯(lián)系的同時，做好詳盡的記錄是十分必要的，它將準確而及時地提醒你如何繼續(xù)跟進。5：無論最后是否成交，都要婉轉(zhuǎn)要求客戶幫忙介紹客戶。6：在追蹤、拜訪客戶之前，一定要打有準備之仗。也就是說，應(yīng)事先了解該客戶記錄上反映的內(nèi)容，有首次接觸的時間和地點，客戶姓名、年齡、職業(yè)及需求、詢問重點等。從所有的記錄中尋求一個交流的切入點，如：解答客戶的提問，合理的托詞，關(guān)心近況。7：打追蹤電話前應(yīng)準備一下要表達的內(nèi)容、順序、節(jié)奏，同時語氣要求干脆、親切。8：營銷人員要充分自信，要有耐心。現(xiàn)在的外貿(mào)業(yè)務(wù)員，找客戶是很簡單的事，但怎么樣讓這個客戶跟你聊系，怎么樣讓這些客戶給你下單，那就需要下一點功夫了。1．找到了一個客戶，必須做好詳細的記錄。2．對于第一次聯(lián)系的客戶，至少準備4-5封信。一般來說，用EMAIL與客戶聯(lián)系的方法，第一封信，第二封信都是很難看到有客戶回復的。這就要你不停的去打擾他，直到他回信為止。然后再根據(jù)具體情況給予回復。獲得一個客戶一般都是比較長的過程。不能急，得持續(xù)跟蹤。3．節(jié)假日，有新的報價，新的產(chǎn)品或是公司有一些什么大事時，與客戶聯(lián)系，告知，問候。如果這些都沒有的話，也可以自己制造一些這樣的機會。你的目的是讓客戶能不時的記起你。這種方法是人們常用的，也是比較有較的。4．有的客戶突然回了你一封信件，你寫了信給他，又消失了。這也是常見的問題，如果你覺得這是一個非常好的，有可能下單給你的客戶，那你就是努力了。有一次有一個美國的客戶，在聯(lián)系了很久以后，但一直都沒有回信，突然有一天回信了，說不久將會有一個訂單，當時是欣喜若狂啊，但回了信以后，又好像突然消失了。隨后寫了幾封信都不見回音。打電話也找不到人，當時真是急啊，正好我是用FOXMAIL寫的信，于是寫了幾封信后，我找到最后一封信，按一下那個再次發(fā)送，然后直接在再次發(fā)送的郵件內(nèi)容上，加上一些語句，仍保留了上次發(fā)信的內(nèi)容。過了四五天還沒有回復，于是又照上次再次發(fā)送的模式，又發(fā)了一封信，過了四五天還沒有有回復。我都想可能沒有什么希望了，但再次發(fā)送用不了多少時間，我就再寫再發(fā)。一個月后，我收到了一封詢問相關(guān)產(chǎn)品包裝的問題。我看了一下信件，總共有6封不同的內(nèi)容是通過再次發(fā)送的信發(fā)過去的。我回了，又消失了。我就照再次發(fā)送的又連續(xù)發(fā)了5封信給他，差不多又用了一個月，總算收到了他的來信，而且是一張單，要我做INVOICE給他，我做了，要他打款，還是催了4次才告知款已付。以后才慢慢的好起來。5．打電話是最好的方法，不管是對新客戶還是老客戶來說，這都是非常有效的途徑，對于新客戶來說，你必須獲得準確的聯(lián)系方式，另外讓客戶對你有印象，以后你寫的信，他也就會常留意了。對于老客戶來說，這個就很常見了。不要自以為是說客戶很煩你，打電話和常發(fā)信件都不好意思。當一個客戶在不是你的客戶之前，你不管做什么不管客戶怎么想，你的最終目的是要他成為你的客戶，他煩，他也不會罵你，不會打你，就算罵你，你也死不了。