2、銷(xiāo)售員不要談與銷(xiāo)售無(wú)關(guān)和主觀性議題.銷(xiāo)售員和客戶(hù)進(jìn)行溝通的時(shí)候，往往很難控制好客戶(hù)的話(huà)題，特別是對(duì)于一些新人來(lái)說(shuō)，如果控制不好，那樣就很容易被客戶(hù)“牽著鼻子走”，跟著客戶(hù)進(jìn)行一些主觀性的議題，這樣很容易會(huì)

詳情請(qǐng)查看視頻回答

但可以經(jīng)常感受老外的語(yǔ)言，搞清他和我們中國(guó)人思維上的不同，慢慢的就能領(lǐng)悟他們的語(yǔ)言習(xí)慣了。至于外貿(mào)上的專(zhuān)業(yè)術(shù)語(yǔ)，畢竟所用的都是一些固定的東西，學(xué)好基本口語(yǔ)后再把經(jīng)常需要使用的術(shù)語(yǔ)搞懂就好了。案例就是，每個(gè)人剛

1. 當(dāng)你在展會(huì)上收到某客戶(hù)的名片,突然發(fā)現(xiàn)這個(gè)客戶(hù)是去年聯(lián)系過(guò)的,自然會(huì)順便跟客戶(hù)聊幾句,自我介紹后再問(wèn)問(wèn)去年報(bào)價(jià)的產(chǎn)品有沒(méi)有消息之類(lèi)的。如果客戶(hù)不記得的話(huà),他們會(huì)說(shuō)一句:Oh, the name rings a bell. 口語(yǔ)中,ring a bell

能不能給我些外貿(mào)常用口語(yǔ)?公司給了我外國(guó)客戶(hù)名單,我如何和他們溝通,我們公司準(zhǔn)備做外銷(xiāo)!

互聯(lián)網(wǎng)。外貿(mào)業(yè)務(wù)員要跟進(jìn)客戶(hù)，也可以利用一些互聯(lián)網(wǎng)工具來(lái)溝通，現(xiàn)在的聊天工具有很多，只要你能加以利用，既簡(jiǎn)單又經(jīng)濟(jì)實(shí)惠，而且還可以無(wú)限制的利用，哪里有網(wǎng)絡(luò)，哪里就可以和客戶(hù)進(jìn)行溝通，不論時(shí)候，不分國(guó)籍，也沒(méi)有

一般的業(yè)務(wù)員去找客戶(hù)應(yīng)酬，喝酒聊天。這樣的業(yè)務(wù)員會(huì)有單，但我個(gè)人認(rèn)為難有很高的成就。好一點(diǎn)的業(yè)務(wù)員晚上整理資料，分析客戶(hù)，做好計(jì)劃等。這樣的業(yè)務(wù)是一個(gè)好業(yè)務(wù)，應(yīng)該有前途。最好的業(yè)務(wù)員我認(rèn)為是在做完好業(yè)務(wù)員的

1. 我的報(bào)價(jià)是否專(zhuān)業(yè)？很多業(yè)務(wù)員報(bào)價(jià)很拖延，總是問(wèn)東問(wèn)西（在他們觀念中，要求不具體無(wú)法報(bào)價(jià)），以致客戶(hù)很少回復(fù)他們。其實(shí)你可以根據(jù)自己工廠的常規(guī)或最簡(jiǎn)單的情況報(bào)價(jià)出去，或者分幾種不同的方案報(bào)出去，并在報(bào)價(jià)單上

a:就算幫你個(gè)忙,我也希望能夠降價(jià),但我無(wú)能為力。財(cái)務(wù)人員告訴我這是底價(jià)。A: It's only because you're such a good customer that I'm willing to offer you this price.a: 因?yàn)槟闶沁@么好的客戶(hù),我才愿意提供你這個(gè)價(jià)格。

個(gè)人意見(jiàn)，在接待客戶(hù)的途中有以下方面可以談：1、天氣：我想這個(gè)大部分人都會(huì)用到，而且應(yīng)該是屢試不爽。2、體育：如果這個(gè)國(guó)家有一些著名的體育明星，或者是客戶(hù)當(dāng)?shù)氐捏w育明星。那最好不過(guò)了?？梢院涂蛻?hù)講你非常的喜歡這

見(jiàn)客戶(hù)可以有幾大場(chǎng)景: 1 在客戶(hù)辦公室拜會(huì)客戶(hù) 這種就很正式了 適合聊的話(huà)題不是很多 通常以簡(jiǎn)單的寒暄開(kāi)始 包括對(duì)客戶(hù)國(guó)家 城市 天氣 等等日常簡(jiǎn)單的東西做簡(jiǎn)短交流 然后快速切入客戶(hù)需求部分 傾聽(tīng)客戶(hù)需求 推廣自己公司和

外貿(mào)業(yè)務(wù)員見(jiàn)客戶(hù)可以聊什么

如費(fèi)用方面的優(yōu)惠、又或者是附帶的一些船務(wù)、代理報(bào)關(guān)、商檢方面的便利等等、給對(duì)方提供你的明白、同時(shí)也留存對(duì)方的信息、在短期內(nèi)再進(jìn)行回訪。以上是我個(gè)人的一些簡(jiǎn)單的建議、做個(gè)參考把！

你好。 其實(shí)我也經(jīng)常碰到你這種情況。我覺(jué)得：1.首先要鼓起勇氣，先給自己打打氣，自己感覺(jué)很有勇氣的時(shí)候再給客人打。這樣不管是自己的語(yǔ)氣還是語(yǔ)調(diào)都比正常的時(shí)候好得多。2.看下電話(huà)類(lèi)型：A.手機(jī)的話(huà)，一般是客戶(hù)本人

Could I please speak to Nadia Lawrence?”如果您恰巧接通了要找的人，他們將會(huì)這樣說(shuō)：（他們）：“Yes, speaking! How are you? What can I do for you?”如果您要找的人不在那里，接電話(huà)的人可能會(huì)說(shuō)：（他們

1、如果撥打電話(huà)時(shí)，接聽(tīng)的是前臺(tái)，不知道聯(lián)系人的。“你好！請(qǐng)幫我轉(zhuǎn)一下出口部負(fù)責(zé)船務(wù)” “ 請(qǐng)問(wèn)您找他有什么事嗎？ “是的，是有關(guān)于出口方面的一些細(xì)節(jié)要跟他溝通一下”。2、是前臺(tái)接電，知道聯(lián)系人的。“你好！

開(kāi)場(chǎng)話(huà)術(shù) Hi, it's 你的名字 from 你的公司. May I (please) speak to Mr.Smith?你好，我是x公司的xx，請(qǐng)問(wèn)您是Smith先生嗎？對(duì)方不在或正忙Could you please take a message? Please tell her/him that…I'd

1. 抱歉我打錯(cuò)電話(huà)了。 (打錯(cuò)電話(huà)通常用:have the wrong number 表示)? 2. 這里是02-2718-5398嗎? 3. 很抱歉打擾你了 4. 很抱歉。我想我一定是打錯(cuò)電話(huà)了。 O5. 我可以核對(duì)一下電話(huà)號(hào)碼嗎?是不是2211-3344? 解析:9L6P

外貿(mào)電話(huà)溝通說(shuō)點(diǎn)啥

外貿(mào)打電話(huà)英語(yǔ)口語(yǔ)篇1 Jane：Hello. Sales Department. This is Jane Fields speaking. How may I help you?珍妮：您好，業(yè)務(wù)部，我是Jane Fields ，我能為你效勞嗎?Michael：I'm interested in a couple of items

nit 3 Telephone Calls 打電話(huà) Telephone Calls 打電話(huà) Brief Introduction 電話(huà)問(wèn)詢(xún)是貿(mào)易中一種很常見(jiàn)的方式。對(duì)于生產(chǎn)或交易中遇到的各種問(wèn)題,如果能通過(guò)電話(huà)方式解決,那便是最快捷、最有效率的。 Basic Expressions 1. This is Daj

2. 打電話(huà)先行自我介紹是一種禮貌。電話(huà)中最常用" this is~"的形態(tài)而不是 "here is~"或"i am~",這是打電話(huà)需要注意的。 3. " may i speak to~" 也可以換成是 "can i speak to~" 請(qǐng)~聽(tīng)電話(huà)。 抱歉這么晚打來(lái)的說(shuō)法:

Hi, it's 你的名字 from 你的公司. May I (please) speak to Mr.Smith?你好，我是x公司的xx，請(qǐng)問(wèn)您是Smith先生嗎？

外貿(mào)新人跟客人打電話(huà)要說(shuō)什么?

以下是一些“高級(jí)”、“地道”的詞: 1. However However用在句首的效果和but基本一樣,而且強(qiáng)調(diào)了轉(zhuǎn)折,比起but是一個(gè)更好的選擇。聽(tīng)過(guò)很多外國(guó)人做pre的表示,這個(gè)詞母語(yǔ)者使用的頻率比非母語(yǔ)者高很多。 2. So that 在表順承(僅

14買(mǎi)家對(duì)于你的產(chǎn)品表示懷疑Dear $buyer,I am very glad to receive your message. Although I haven’t got a high score on DHgate, I’ve been doing business on eBay for many years and I am quite confident about my

買(mǎi)方希望賣(mài)方打個(gè)6折的折扣,而賣(mài)方卻表示最多只能打9折,雙方一陣討價(jià)還價(jià)之后,最后達(dá)成一致可以打8折。 不論你的對(duì)手是如何的咄咄逼人,你總得做一個(gè)最后的讓步 :"The best compromise we can make is … "(我們所能做的最好的

還有種更簡(jiǎn)易的表達(dá),即"Have a good one!",簡(jiǎn)單順口,客套必備。 如果你再懶一點(diǎn),還可以省掉one的一個(gè)輔音,直接說(shuō),Have a good'un! 5. 狀語(yǔ)前置 這是種B格很高的表達(dá)方式,在每張美元背面都有一句話(huà)"In God We Trust"(如下

就我所知道的外貿(mào)詞匯只有這些：stocks 存貨，庫(kù)存量 cash sale 現(xiàn)貨 purchase 購(gòu)買(mǎi)，進(jìn)貨 bulk sale 整批銷(xiāo)售，躉售 distribution channels 銷(xiāo)售渠道 wholesale 批發(fā) retail trade 零售業(yè) hire-purchase 分期付款購(gòu)買(mǎi) fluctuate

但其實(shí)用詞可以多變,用go all out to do也可以表達(dá),顯得更地道。 13. 如果你在跟客戶(hù)溝通時(shí),要形容某人因?yàn)闊峄蛘邔擂味樇t時(shí),千萬(wàn)不要用turn to red這個(gè)詞,老外會(huì)很差異,臉怎么會(huì)變紅呢。在英語(yǔ)中有一個(gè)專(zhuān)門(mén)的詞blush,可做不

四十個(gè)地道英語(yǔ)表達(dá),讓做外貿(mào)的你與買(mǎi)家溝通更順暢!

第1步，客戶(hù)需求洞察之，以理解，客戶(hù)利益要明確 這一步具體來(lái)說(shuō)，如在你們寄送樣品時(shí)，制作時(shí)間較長(zhǎng)，可客戶(hù)又沒(méi)能了解你們行業(yè)做樣品需要多少功夫，如果沒(méi)有按時(shí)發(fā)出，客戶(hù)會(huì)覺(jué)得你們的業(yè)務(wù)員很懶。還有如快遞公司方面造成

保持耐心、堅(jiān)持定期去發(fā)郵件跟進(jìn)客戶(hù)，要是有加上客戶(hù)的及時(shí)聊天工具，也可以適當(dāng)?shù)陌l(fā)一些語(yǔ)音溝通話(huà)語(yǔ)。

1.充分利用網(wǎng)絡(luò)，每天給自己固定的時(shí)間去網(wǎng)絡(luò)上搜集客戶(hù)信息，收集供應(yīng)商信息，整理，聯(lián)系，維護(hù)。2. 為潛在客戶(hù)搜集樣品，時(shí)刻準(zhǔn)備客戶(hù)的詢(xún)價(jià)，了解客戶(hù)需求后與客戶(hù)保持良好的聯(lián)系。暫無(wú)訂單的也要定期回訪。3. 下訂單后可

4 、主動(dòng)上門(mén)拜訪客戶(hù)。 客戶(hù)都會(huì)喜歡積極主動(dòng)的業(yè)務(wù)員，適時(shí)得上門(mén)拜訪，能拉近彼此的關(guān)系，有助于成單。當(dāng)然上門(mén)拜訪，并不是隨機(jī)拜訪，而是拜訪一些有意向、有希望合作的客戶(hù)。希望這些方法，能對(duì)貨代銷(xiāo)售新人有所幫助！

對(duì)于已經(jīng)成交的客戶(hù)我們只需要在客戶(hù)收到貨后，價(jià)格調(diào)整或者預(yù)計(jì)客戶(hù)有采購(gòu)計(jì)劃的時(shí)候跟蹤就可以了。對(duì)于可能成交的潛在客戶(hù)其實(shí)是我們最需要重視的，對(duì)于他們的跟蹤也要格外注意，如果之前確定跟客戶(hù)對(duì)接的時(shí)間了，那就在對(duì)接時(shí)

8、電話(huà)的跟進(jìn) ，拉近與外貿(mào)客戶(hù)的關(guān)系，不一定每通電話(huà)都要談業(yè)務(wù)，先嘗試和對(duì)方做朋友，但切記的就是交朋友是要交心，要讓對(duì)方感覺(jué)到自己在關(guān)心對(duì)方而非在找好處。 9、作為一個(gè)銷(xiāo)售人員，如何做好工作時(shí)間以外的額外工作

跟進(jìn)客戶(hù)，那骨灰級(jí)的業(yè)務(wù)員是如何巧妙跟進(jìn)客戶(hù)的，大家一定很想知道，且往下看。1.跟進(jìn)客戶(hù)保持互動(dòng) 互動(dòng)是相互的，一來(lái)能夠吸引客戶(hù)興趣，例如，給一些專(zhuān)業(yè)的意見(jiàn)，給一些特別的建議，或者適當(dāng)展示一下自己的優(yōu)勢(shì)和特點(diǎn)，給

外貿(mào)業(yè)務(wù)員怎么跟進(jìn)客戶(hù)?多種方式提高業(yè)務(wù)量

沒(méi)什么，不用緊張，能郵件、SNS溝通最好，實(shí)在必須要打電話(huà)的時(shí)候，先打個(gè)草稿再打。
您好， 我是xxx公司的xx 請(qǐng)問(wèn)您是否方便 現(xiàn)在？ 或者說(shuō)請(qǐng)問(wèn)能否打擾你幾分鐘？ 如果說(shuō)不方便就說(shuō) 那好，我們改天再聯(lián)系 祝您工作順心。 如果說(shuō)方便就直接說(shuō)能否打擾你幾分鐘 然后直接說(shuō)事情即可 1. 建立好的第一印象。別再以"我可以打擾你幾分鐘嗎？"作為開(kāi)頭，因?yàn)樗咽褂眠^(guò)濫。一開(kāi)始先要報(bào)上你的姓名，然后再問(wèn)："現(xiàn)在是不是方便？"事實(shí)上，任何時(shí)候接到推銷(xiāo)電話(huà)都是不方便的時(shí)間，但是很少有人真的會(huì)這么回應(yīng)。他們反而會(huì)問(wèn)你為什么打電話(huà)來(lái)，這就暗示你可以繼續(xù)說(shuō)話(huà)了。 2. 直接、誠(chéng)實(shí)。如果你真的在進(jìn)行電話(huà)銷(xiāo)售，就千萬(wàn)不要說(shuō)"我不是要推銷(xiāo)產(chǎn)品"：或者"我在進(jìn)行一項(xiàng)調(diào)查"，這就假了。人都是喜歡或相信誠(chéng)實(shí)的，因此要采取比較誠(chéng)實(shí)而幽默的方式，例如："這是一個(gè)推銷(xiāo)電話(huà)，我想你不會(huì)掛電話(huà)吧？"根據(jù)人們的經(jīng)驗(yàn)，此時(shí)十人中只有一人掛斷電話(huà)。 3. 說(shuō)明你的優(yōu)勢(shì)。遠(yuǎn)離無(wú)意義的宣言，像"我們的產(chǎn)品及服務(wù)就是要讓顧客成功"等客套話(huà)。你應(yīng)該說(shuō)明你的產(chǎn)品如何能幫助顧客解決問(wèn)題，如此他才會(huì)買(mǎi)你的東西。你的說(shuō)明必須涵蓋該產(chǎn)品所能解決的2～3個(gè)問(wèn)題。舉例來(lái)說(shuō)，你可以說(shuō)："類(lèi)似您這樣的新顧客告訴我們，我們的產(chǎn)品幫助他們降低了病毒入侵電腦造成損失的機(jī)會(huì)，減少了因垃圾郵件過(guò)多而需要額外增加容量的問(wèn)題，并且讓他們省去了購(gòu)買(mǎi)新安全軟件的費(fèi)用。"這些對(duì)你的新顧客而言，可能是很重要的。 4. 找出顧客的關(guān)鍵問(wèn)題。一旦顧客指出他們的首要問(wèn)題，你就要立刻去了解這個(gè)問(wèn)題。只有當(dāng)你徹底了解對(duì)方的特殊問(wèn)題時(shí)，你才有可能為他提供解決方案。 5. 確保面對(duì)面接觸的機(jī)會(huì)。你可以爭(zhēng)取與對(duì)方見(jiàn)面的機(jī)會(huì)，你可以這么說(shuō)："王小姐，如果解決這個(gè)問(wèn)題這么重要的話(huà)，我們是否下個(gè)星期約個(gè)時(shí)間見(jiàn)面，我再仔細(xì)地向你說(shuō)明。"當(dāng)對(duì)方?jīng)Q定與你見(jiàn)面時(shí)，電話(huà)銷(xiāo)售就算完成。平均來(lái)說(shuō)，這樣一通銷(xiāo)售電話(huà)不到5分鐘就可完成。掌握電話(huà)銷(xiāo)售上述五則，可以使你克服拔打電話(huà)的不安，并可馬到成功
Hi, it's 你的名字 from 你的公司. May I (please) speak to Mr.Smith? 你好，我是x公司的xx，請(qǐng)問(wèn)您是Smith先生嗎？
為外貿(mào)人列舉了一些英語(yǔ)電話(huà)的常用句式，在給買(mǎi)家打電話(huà)前，不妨多練習(xí)。 開(kāi)場(chǎng)話(huà)術(shù) Hi, it's 你的名字 from 你的公司. May I (please) speak to Mr.Smith? 你好，我是x公司的xx，請(qǐng)問(wèn)您是Smith先生嗎？ 對(duì)方不在或正忙Could you please take a message? Please tell her/him that… I'd like to leave her/him a message. Please let her/him know that… 能否請(qǐng)您留個(gè)消息，告訴他…… When is a good time to call? 什么時(shí)候方便我再次來(lái)電？ When is she/he going to be back? 他什么時(shí)候回來(lái)？ Could you tell him/her that I called, please? 能否轉(zhuǎn)告他我找過(guò)他？ Could you ask him/her to call me back, please? 能否轉(zhuǎn)告他請(qǐng)他回電給我？ Okay, thanks. I'll call back later. 好的，謝謝，我待會(huì)兒再打來(lái)。 有事說(shuō)事I'm calling to ask about/discuss/clarify… I just wanted to ask… I'm calling about/because… I'm calling to follow up on… 我打電話(huà)來(lái)是為了…… 糾正對(duì)方的說(shuō)法I'm sorry, but I think there has been a misunderstanding… I'm sorry, but it's not quite right. 不好意思，但我想您有所誤解…… 與買(mǎi)家確認(rèn)重要信息Let me see if I got that right. When you say…do you mean…? So if I understand you correctly… Just to clarify, you said… I'm not sure I understand. Did you mean…? 再跟您確認(rèn)一下，您的意思是…… 沒(méi)有聽(tīng)清買(mǎi)家在說(shuō)什么I'm sorry, I didn't catch that. Could you please repeat yourself? 不好意思，我沒(méi)聽(tīng)清，您能重復(fù)一遍嗎？ Would you mind spelling that for me? 您能把這個(gè)拼寫(xiě)一下給我嗎？ Would you mind slowing down? 您能說(shuō)慢一點(diǎn)嗎？ Would you mind speaking up a little bit? 您能說(shuō)大聲一點(diǎn)嗎？ 當(dāng)通話(huà)質(zhì)量不好時(shí)I'm sorry, could you speak up, please? Would you mind speaking up a bit? 您能說(shuō)大聲一點(diǎn)嗎？ I'm sorry I can't hear you very well. I think we have a bad connection. 不好意思線路不好，聽(tīng)不清楚。 結(jié)束通話(huà)時(shí) I will follow up with the requested information soon. 我會(huì)盡快跟進(jìn)您所需的信息。 I will keep you updated on our progress. 有新的進(jìn)展我會(huì)及時(shí)通知您。 Thank you for your time. Have a great day! 謝謝，祝您愉快！
解決一個(gè)問(wèn)題最好的答案并不是直接給的答案，深入分析問(wèn)題是個(gè)讓我們不斷進(jìn)步的好辦法，所以針對(duì)這個(gè)問(wèn)題幫課先花點(diǎn)時(shí)間把一個(gè)大問(wèn)題切分成幾個(gè)小問(wèn)題，先搞清楚你自己說(shuō)話(huà)是那一種模式的人，我怎么跟一個(gè)陌生和人聊天，因?yàn)槲蚁胍_(kāi)發(fā)客戶(hù)做他生意，2.我怎么跟一個(gè)第一次上門(mén)客人詢(xún)盤(pán)客人聊天，這是業(yè)務(wù)員經(jīng)常處理的問(wèn)題3.我怎么跟一個(gè)過(guò)去有過(guò)詢(xún)盤(pán)的客人聊天，以上的問(wèn)題不一定你都全熟練但是我們?cè)琰c(diǎn)搞清楚自己最在行的是哪一些，然后優(yōu)先把自己大部分時(shí)間花在哪些溝通強(qiáng)項(xiàng)的場(chǎng)景里面吧外貿(mào)這條路應(yīng)該會(huì)走的比較順利
銷(xiāo)售初見(jiàn)客戶(hù)的印象
有個(gè)軟件叫英漢互譯，那邊發(fā)英語(yǔ)，你復(fù)制下來(lái)可以翻譯，讓后你寫(xiě)漢字，可以翻譯成英語(yǔ)，我就用這個(gè)的
商務(wù)英語(yǔ)口語(yǔ)技巧 相互介紹認(rèn)識(shí) Business etiquette There are some general rules for introductions: 1. A man is always introduced to a woman. 2. A young person is always introduced to an older person. 3. A less important is always introduced to a more important person. 譯文：相互介紹認(rèn)識(shí)有如下基本原則： 1. 男士通常會(huì)介紹給女士。 2. 年輕人介紹給年齡大的人。 3. 地位不太高的人介紹給地位高一些的人。 When a client is coming for business purpose, the host should stand up and receive the guest, offer a chair and a cup of coffee, he shouldn't sit down until the guest takes a seat. When the guest rises to leave, the host should go with him as far as the door of the office or the elevator. The executive doesn't rise for his secretary or coworkers in the office. 譯文：如果客戶(hù)是為商務(wù)目的而來(lái)，主人要起身接待客人，給他讓一個(gè)座位并且倒上一杯咖啡，在客人落座之前主人不能坐下。當(dāng)客人起身告辭時(shí)，主人需將客人送到門(mén)口或者電梯口。而高級(jí)經(jīng)理則不需為秘書(shū)或者辦公室同事站起來(lái)。 A handshake can create a feeling of immediate friendliness of instant irritation between two strangers. The proper handshake is brief, but there should be firmness and warmth in the clasp. It should always be accompanied by a direct look into the eyes of the person your shake your hand with. 譯文：握手可以使本來(lái)陌生的兩個(gè)人馬上建立起友誼。正確的握手要迅捷，但是在握手的瞬間應(yīng)有力度并且充滿(mǎn)熱情。在握手的同時(shí)要目光直視對(duì)方。 While speaking with a visitor during an appointment,you should bear in mind that listening is as essential as talking. Nothing is more irritating and insulting to a visitor to have an appointment interrupted by continual phone calls. You need instruct your assistant to hold all calls except emergencies until the end of your appointment. If your phone system includes a "message taking" feature, be sure to make use them. If the caller is veering too far away from the subject, you might say: "Since I have another appointment in a few minutes, I'd like to discuss our primary concern." 譯文：在與你約見(jiàn)的來(lái)訪者交談時(shí)，要記住傾聽(tīng)是交談的基礎(chǔ)。沒(méi)有比不斷被電話(huà)打擾更加令來(lái)訪者惱怒和羞辱的事了。你要告訴你的助理幫你接聽(tīng)電話(huà)除非有特別緊急的事宜。如果你的電話(huà)系統(tǒng)包括"留言"功能，記得使用它。如果來(lái)訪者離題太遠(yuǎn)，你可以說(shuō)："因?yàn)槲規(guī)追昼姾筮€有一個(gè)約會(huì)，我們還是討論我們最初談?wù)摰膯?wèn)題吧。" 對(duì)外貿(mào)易常用語(yǔ) （一） They mainly trade with Japanese firms. 他們主要和日本商行進(jìn)行貿(mào)易。 For the past five years, we have done a lot of trade with your company. 在過(guò)去的五年中，我們與貴國(guó)進(jìn)行了大量的貿(mào)易。 Our trade is conducted on the basis of equality. 我們是在平等的基礎(chǔ)上進(jìn)行貿(mào)易。 There has been a slowdown in the wool trade with you. 和你們的羊毛貿(mào)易已有所減少。 Our foreign trade is continuously expanding. 我們的對(duì)外貿(mào)易不斷發(fā)展。 Trade in leather has gone up (down) 3%. 皮革貿(mào)易上升（下降）了百分之三。 Trade in general is improving. 貿(mào)易情況正在好轉(zhuǎn)。 Our company mainly trades in arts and crafts. 我們公司主要經(jīng)營(yíng)手工藝品。 They are well-known in trade circles. 他們?cè)谫Q(mào)易界很有名望。 We trade with people in all countries on the basis of equality and mutual benefit. 我們?cè)谄降然ダ幕A(chǔ)上和各國(guó)人民進(jìn)行貿(mào)易。 To respect the local custom of the buying country is one important aspect of China's foreign policy. 尊重買(mǎi)方國(guó)家的風(fēng)俗習(xí)慣是我國(guó)貿(mào)易政策的一個(gè)重要方面。 Our purpose is to explore the possibilities of developing trade with you. 我們的目的是和你們探討一下發(fā)展貿(mào)易的可能性。 Words and Phrases foreign trade 對(duì)外貿(mào)易 overseas trade 海外貿(mào)易 international trade 國(guó)際貿(mào)易 to trade with 和...進(jìn)行貿(mào)易 to do business in a moderate way 做生意穩(wěn)重 to do business in a sincere way 做生意誠(chéng)懇 to make a deal 做一筆交易 deal 交易，經(jīng)營(yíng)，處理，與...交往 to deal in 經(jīng)營(yíng)，做生意 to explore the possibilities of 探討...的可能性 trade circles 貿(mào)易界 to handle 經(jīng)營(yíng)某商品 to trade in 經(jīng)營(yíng)某商品 business scope/frame 經(jīng)營(yíng)范圍 trading firm/house 貿(mào)易行，商行 dream 發(fā)表于 2005-5-20 22:39 對(duì)外貿(mào)易常用語(yǔ) （二） When could you introduce me to your sister company? 什么時(shí)候把貴公司的兄弟公司介紹給我們？ Would you please introduce us to some of the most reliable exporters of Chinese handicrafts? 請(qǐng)向我們推薦一些最可靠的中國(guó)手工藝品出口商，可以嗎？ If you are interested in dealing, with us in other products of our company, please inform us of your requirements as well as your banker's name and address. 如果你們有意經(jīng)營(yíng)我公司其他產(chǎn)品，請(qǐng)告知你方要求及往來(lái)銀行的名稱(chēng)和地址。 Because of the rapid development of our business in Asia, we think it's necessary to open a branch at the following address. 鑒于我們?cè)趤喼薜貐^(qū)業(yè)務(wù)的迅速發(fā)展，有必要在下列地點(diǎn)設(shè)立分公司。 We've often expressed our interest in investing in China. 我們一直對(duì)在中國(guó)投資很感興趣。 Our abundant resources and stable policy provide foreigners with the advantages they invest here. 我們豐富的資源和穩(wěn)定的政策為外商投資提供了有利條件。 Thank you for your manner of business cooperation. 我們對(duì)你們的合作態(tài)度非常滿(mǎn)意。 We have been working on expanding our scope of cooperation with China. 我們一直努力設(shè)法擴(kuò)大與中國(guó)的合作范圍。 We believe in long-term cooperation with China because we view the future as bright. 我們相信與中國(guó)長(zhǎng)期合作的前途是光明的。 Words and Phrases trade prospects/outlook 貿(mào)易前景 trade cooperation 貿(mào)易合作 technological cooperation 技術(shù)合作 business cooperation 業(yè)務(wù)合作 cooperative relationship 合作關(guān)系 the scope of cooperation 合作范圍 Additional Words and Phrases trade fair 貿(mào)易展銷(xiāo)會(huì) trade show 貿(mào)易展覽 trade agreement 貿(mào)易協(xié)議 to establish arrangement 達(dá)成協(xié)議 to reach an agreement 達(dá)成協(xié)議 trade terms/clause 貿(mào)易條款 trade balance 貿(mào)易平衡 to conclude a business transaction 達(dá)成貿(mào)易交易 to work with 與...共事 business activities 經(jīng)濟(jì)活動(dòng) business house 商行；商號(hào) trading department/mechanics 貿(mào)易機(jī)構(gòu) trade association 貿(mào)易協(xié)會(huì) the foreign trade department 對(duì)外貿(mào)易部門(mén) C.C.P.I.T.( China Council for the Promotion of International Trade)中國(guó)國(guó)際貿(mào)易促進(jìn)會(huì) Commercial Counselor's Office中國(guó)使館的商務(wù)處 Chamber of Commerce 商會(huì) trading partnership 經(jīng)營(yíng)合伙人 foreign trade personnel 外貿(mào)工作者 trading center 貿(mào)易中心 trading market 貿(mào)易市場(chǎng) 對(duì)外貿(mào)易常用語(yǔ) （三） We want to develop direct contact with Continental buyers for ourselves. 我們想為自己的公司同歐洲大陸的買(mǎi)主建立起直接的聯(lián)系。 We see that your firm specializes in Light Industrial Goods, and we are willing to establish business relationship with you. 得知貴公司專(zhuān)門(mén)經(jīng)營(yíng)輕工業(yè)品，我們?cè)敢馀c貴公司建立業(yè)務(wù)關(guān)系。 We are one of the largest importers of Electric Goods in this city, and we wish to establish business relationship with you. 我們是此地最大的電器進(jìn)口商之一，愿意與你們建立業(yè)務(wù)關(guān)系。 We are willing to enter into business relationship with your company on the basis of equality and mutual benefit. 我們?cè)冈谄降然ダ幕A(chǔ)上與貴公司建立業(yè)務(wù)關(guān)系。 Our two countries have had trade relations for ten years. 我們兩國(guó)之間已經(jīng)有了10年的貿(mào)易關(guān)系。 We've never had any difficulties with our Chinese partners, and we'd like to make as many new contacts as we can. 和中國(guó)同行共事從來(lái)沒(méi)有什么困難，希望今后我們之間盡可能多地建立新的關(guān)系。 We have made a very good start in our business with Japan. 我們和日本在業(yè)務(wù)上有了良好的開(kāi)端。 Our company is thinking of expanding its business relationship with China. 我公司想擴(kuò)大與中國(guó)的貿(mào)易關(guān)系。 As is known, we set great store by the trade relationship with the third world countries. 眾所周知，我們十分重視同第三世界國(guó)家的貿(mào)易關(guān)系。 We look forward to reactivating our business relationship. 我們盼望我們的業(yè)務(wù)關(guān)系重新活躍起來(lái)。 We shall welcome a chance to renew our friendly relationship. 很高興能有機(jī)會(huì)來(lái)恢復(fù)我們的友好關(guān)系。 We'll try our best to widen our business relationship with you. 我們將盡力擴(kuò)大同你們的貿(mào)易關(guān)系。 We're writing you in order to establish business relationship. 我們寫(xiě)此信是為了與你方建立業(yè)務(wù)關(guān)系。 The arrangement will contribute to cement our pleasant relationship. 此項(xiàng)安排將有助于鞏固我們良好的關(guān)系。 We're willing to restore our business relationship. 我們希望能恢復(fù)貿(mào)易關(guān)系。 It will be advantageous if steps are taken to resume our business relationship on the basis of mutual benefit. 如果我們采取措施在互利的基礎(chǔ)上恢復(fù)業(yè)務(wù)關(guān)系，對(duì)我們都是有利的。 The depressed market results in the stagnation of trade. 市場(chǎng)蕭條導(dǎo)致貿(mào)易停滯。 We have been doing quite well in our business, we are willing to open an account with you. 我們的生意一直做得不錯(cuò)，希望能與你們建立帳戶(hù)往來(lái)關(guān)系。 Words and Phrases business association 業(yè)務(wù)聯(lián)系，交往 business connection 業(yè)務(wù)聯(lián)系 close relationship 密切的關(guān)系 closer ties 更密切的關(guān)系 to establish(enter into, set up)business relationship 建立業(yè)務(wù)關(guān)系 to continue business relationship 繼續(xù)業(yè)務(wù)關(guān)系 to present business relationship 保持業(yè)務(wù)關(guān)系 to improve business relationship 改善業(yè)務(wù)關(guān)系 to promote business relationship 促進(jìn)業(yè)務(wù)關(guān)系 to speed up business relationship 加快業(yè)務(wù)關(guān)系的發(fā)展 to enlarge (widen) business relationship 擴(kuò)大業(yè)務(wù)關(guān)系 to restore (resume) business relationship 恢復(fù)業(yè)務(wù)關(guān)系 to interrupt business relationship 中斷業(yè)務(wù)關(guān)系 to cement business relationship 鞏固業(yè)務(wù)關(guān)系 外貿(mào)易常用語(yǔ) （四） Can we do a barter trade? 咱們能不能做一筆易貨貿(mào)易呢？ Is it still a direct barter trade? 這還算是一種直接的易貨貿(mào)易嗎？ If you agree to our proposal of a barter trade, we'll give you paper in exchange for your timber. 如果你方同意我們進(jìn)行易貨貿(mào)易的建議，我們將用紙與你們交換木材。 Shall we sign a triangle trade agreement? 我們訂一個(gè)三角貿(mào)易協(xié)議好嗎？ A triangle trade can be carried out among the three of us. 我們?nèi)娇蛇M(jìn)行三角貿(mào)易。 Compensation trade is, in fact, a kind of loan. 補(bǔ)償貿(mào)易實(shí)際上是一種信貸。 We may agree to do processing trade with you. 我們同意與你們進(jìn)行來(lái)料加工貿(mào)易。 If you're interested in leasing trade, please let us know. 如果你們有意做租賃貿(mào)易，請(qǐng)告訴我們。 We wonder whether you do counter trade. 我們不知道你們是否做抵償貿(mào)易。 Words and Phrases trade by commodities 商品貿(mào)易 visible trade 有形貿(mào)易 invisible trade 無(wú)形貿(mào)易 barter trade 易貨貿(mào)易 bilateral trade 雙邊貿(mào)易 triangle trade 三角貿(mào)易 multilateral trade 多邊貿(mào)易 counter trade 對(duì)銷(xiāo)貿(mào)易；抵償貿(mào)易 counter purchase 互購(gòu)貿(mào)易 buy-back 回購(gòu)貿(mào)易 compensation trade 補(bǔ)償貿(mào)易 processing trade 來(lái)料加工貿(mào)易 assembling trade 來(lái)料裝配貿(mào)易 leasing trade 租賃貿(mào)易 in exchange for 用...交換... trade agreement 貿(mào)易協(xié)議 dream 發(fā)表于 2005-5-20 22:40 出差常用商務(wù)用語(yǔ) I can‘t miss the ten o‘clock train. I‘m going to Beijing on business. I‘m sure it‘s with the boss again this time. Nothing is more stressful than going on a business trip with our boss. They scheduled the negotiation at nine tomorrow morning. There‘re still several things that haven‘t been decided yet before the trip. Don‘t you think it a good thing for you to get out of the office for a couple of days? The train isn‘t crowded at all recently. Last time I went on a business trip with the boss I didn‘t even have enough to eat. The first thing you‘ll do is look for a comfortable hotel. You don‘t know how tight the schedule is for this business trip. Quite often we have to play host to them though it‘s their home ground. Nothing‘s been decided yet. Why going there in such a hurry? The company is sometimes very cheap on the travel expenses. I like to take an accasional business trip for a change. On this trip I have to visit several important customers. We always discuss business matters. It‘s boring. Every time I‘m back, I have to write a detailed report of the business trip. Sometimes you arrive there around two or three o‘clock in the morning. Business trip is tiring to me. She always gets some presents for other people in the office when she‘s back from a business trip. 常用商務(wù)談判對(duì)話(huà)－介紹篇 (1) A: I don’t believe we’ve met. B: No, I don’t think we have. A: My name is Chen Sung-lim. B: How do you do? My name is Fred Smith. A: 我們以前沒(méi)有見(jiàn)過(guò)吧？ B：我想沒(méi)有。 A：我叫陳松林。 B：您好，我是弗雷德•史蜜斯。 (2) A: Here’s my name card. B: And here’s mine. A: It’s nice to finally meet you. B: And I’m glad to meet you, too. A: 這是我的名片。 B: 這是我的。 A: 很高興終于與你見(jiàn)面了。 B: 我也很高興見(jiàn)到你。 (3) A: Is that the office manager over there? B: Yes, it is, A: I haven’t met him yet. B: I’ll introduce him to you . A:在那邊的那位是經(jīng)理吧？ B:是啊。 A:我還沒(méi)見(jiàn)過(guò)他。 B:那么，我來(lái)介紹你認(rèn)識(shí)。 (4) A: Do you have a calling card ? B: Yes , right here. A: Here’s one of mine. B: Thanks. A:您有名片嗎？ B:有的，就在這兒。 A:喏，這是我的。 B:謝謝。 (5) A: Will you introduce me to the new purchasing agent? B: Haven’t you met yet? A: No, we haven’t. B: I’ll be glad to do it. A:請(qǐng)?zhí)嫖乙樾聛?lái)負(fù)責(zé)采購(gòu)的人好嗎？ B:你們還沒(méi)見(jiàn)面嗎？ A:嗯，沒(méi)有。 B:我樂(lè)意為你們介紹。 (6) A: I’ll call you next week. B: Do you know my number? A: No, I don’t. B: It’s right here on my card. A:我下個(gè)星期會(huì)打電話(huà)給你。 B:你知道我的號(hào)碼嗎？ A:不知道。 B:就在我的名片上。 (7) A: Have we been introduced? B: No, I don’t think we have been. A: My name is Wong. B: And I’m Jack Smith. A:對(duì)不起，我們彼此介紹過(guò)了嗎？ B:不，我想沒(méi)有。 A:我姓王。 B:我叫杰克•史密斯。 (8) A: Is this Mr. Jones? B: Yes, that’s right. A: I’m just calling to introduce myself. My name is Tang. B: I’m glad to meet you, Mr. Tang. A:是瓊斯先生嗎？ B:是的。 A:我打電話(huà)是向您作自我介紹，我姓唐。 B:很高興認(rèn)識(shí)你，唐先生。 (9) A: I have a letter of introduction here. B: Your name, please？ A: It’s David Chou. B: Oh, yes, Mr. Chou. We’ve been looking forward to this. A:我這兒有一封介紹信。 B:請(qǐng)問(wèn)貴姓大名？ A:周大衛(wèi)。 B:啊，周先生，我們一直在等著您來(lái)。 (10) A: I’ll call you if you give me a name card. B: I’m sorry, but I don’t have any with me now. A: Just tell me your number, in that case. B: It’s 322-5879. A:給我一張名片吧,我會(huì)打電話(huà)給你.。 B:真抱歉,我現(xiàn)在身上沒(méi)帶。 A:這樣子，那就告訴我你的電話(huà)號(hào)碼好了。 B:322-5879。 waterwen 發(fā)表于 2005-7-26 22:30 謝謝 linmin155 發(fā)表于 2005-7-27 17:44 謝謝樓主￣￣還有沒(méi)？！ windymouse 發(fā)表于 2005-8-2 17:42 xieixe kissu 發(fā)表于 2005-8-5 21:30 Tks a lot! LioN123K 發(fā)表于 2005-10-8 19:16 Thank you very much,do you have any more? grace139 發(fā)表于 2005-10-26 21:28 Thanks your very much! mary830521 發(fā)表于 2005-10-28 12:30 ～ 謝謝～～ nancyfifi 發(fā)表于 2005-11-4 11:12 非常感謝樓主! 悠悠99 發(fā)表于 2005-11-7 09:42 我頂 wellion 發(fā)表于 2005-11-11 08:26 支持！謝謝～ 小海螺 發(fā)表于 2005-11-13 19:47 頂！ michelle 發(fā)表于 2005-12-2 10:33 太感謝了 michelle 發(fā)表于 2005-12-2 10:50 太感謝了 herong0306 發(fā)表于 2006-1-1 00:23 好帖 yunonline 發(fā)表于 2006-1-6 20:47 商務(wù)英語(yǔ)口語(yǔ)技巧 相互介紹認(rèn)識(shí) Business etiquette There are some general rules for introductions: 1. A man is always introduced to a woman. 2. A young person is always introduced to an older person. 3. A less important is always introduced to a more important person. 譯文：相互介紹認(rèn)識(shí)有如下基本原則： 1. 男士通常會(huì)介紹給女士。 2. 年輕人介紹給年齡大的人。 3. 地位不太高的人介紹給地位高一些的人。 When a client is coming for business purpose, the host should stand up and receive the guest, offer a chair and a cup of coffee, he shouldn't sit down until the guest takes a seat. When the guest rises to leave, the host should go with him as far as the door of the office or the elevator. The executive doesn't rise for his secretary or coworkers in the office. 譯文：如果客戶(hù)是為商務(wù)目的而來(lái)，主人要起身接待客人，給他讓一個(gè)座位并且倒上一杯咖啡，在客人落座之前主人不能坐下。當(dāng)客人起身告辭時(shí)，主人需將客人送到門(mén)口或者電梯口。而高級(jí)經(jīng)理則不需為秘書(shū)或者辦公室同事站起來(lái)。 A handshake can create a feeling of immediate friendliness of instant irritation between two strangers. The proper handshake is brief, but there should be firmness and warmth in the clasp. It should always be accompanied by a direct look into the eyes of the person your shake your hand with. 譯文：握手可以使本來(lái)陌生的兩個(gè)人馬上建立起友誼。正確的握手要迅捷，但是在握手的瞬間應(yīng)有力度并且充滿(mǎn)熱情。在握手的同時(shí)要目光直視對(duì)方。 While speaking with a visitor during an appointment,you should bear in mind that listening is as essential as talking. Nothing is more irritating and insulting to a visitor to have an appointment interrupted by continual phone calls. You need instruct your assistant to hold all calls except emergencies until the end of your appointment. If your phone system includes a "message taking" feature, be sure to make use them. If the caller is veering too far away from the subject, you might say: "Since I have another appointment in a few minutes, I'd like to discuss our primary concern." 譯文：在與你約見(jiàn)的來(lái)訪者交談時(shí)，要記住傾聽(tīng)是交談的基礎(chǔ)。沒(méi)有比不斷被電話(huà)打擾更加令來(lái)訪者惱怒和羞辱的事了。你要告訴你的助理幫你接聽(tīng)電話(huà)除非有特別緊急的事宜。如果你的電話(huà)系統(tǒng)包括"留言"功能，記得使用它。如果來(lái)訪者離題太遠(yuǎn)，你可以說(shuō)："因?yàn)槲規(guī)追昼姾筮€有一個(gè)約會(huì)，我們還是討論我們最初談?wù)摰膯?wèn)題吧。" 對(duì)外貿(mào)易常用語(yǔ) （一） They mainly trade with Japanese firms. 他們主要和日本商行進(jìn)行貿(mào)易。 For the past five years, we have done a lot of trade with your company. 在過(guò)去的五年中，我們與貴國(guó)進(jìn)行了大量的貿(mào)易。 Our trade is conducted on the basis of equality. 我們是在平等的基礎(chǔ)上進(jìn)行貿(mào)易。 There has been a slowdown in the wool trade with you. 和你們的羊毛貿(mào)易已有所減少。 Our foreign trade is continuously expanding. 我們的對(duì)外貿(mào)易不斷發(fā)展。 Trade in leather has gone up (down) 3%. 皮革貿(mào)易上升（下降）了百分之三。 Trade in general is improving. 貿(mào)易情況正在好轉(zhuǎn)。 Our company mainly trades in arts and crafts. 我們公司主要經(jīng)營(yíng)手工藝品。 They are well-known in trade circles. 他們?cè)谫Q(mào)易界很有名望。 We trade with people in all countries on the basis of equality and mutual benefit. 我們?cè)谄降然ダ幕A(chǔ)上和各國(guó)人民進(jìn)行貿(mào)易。 To respect the local custom of the buying country is one important aspect of China's foreign policy. 尊重買(mǎi)方國(guó)家的風(fēng)俗習(xí)慣是我國(guó)貿(mào)易政策的一個(gè)重要方面。 Our purpose is to explore the possibilities of developing trade with you. 我們的目的是和你們探討一下發(fā)展貿(mào)易的可能性。 Words and Phrases foreign trade 對(duì)外貿(mào)易 overseas trade 海外貿(mào)易 international trade 國(guó)際貿(mào)易 to trade with 和...進(jìn)行貿(mào)易 to do business in a moderate way 做生意穩(wěn)重 to do business in a sincere way 做生意誠(chéng)懇 to make a deal 做一筆交易 deal 交易，經(jīng)營(yíng)，處理，與...交往 to deal in 經(jīng)營(yíng)，做生意 to explore the possibilities of 探討...的可能性 trade circles 貿(mào)易界 to handle 經(jīng)營(yíng)某商品 to trade in 經(jīng)營(yíng)某商品 business scope/frame 經(jīng)營(yíng)范圍 trading firm/house 貿(mào)易行，商行