因此，針對(duì)開發(fā)信的撰寫，外貿(mào)人應(yīng)該好好下一番功夫。下面我們就來說說開發(fā)信的寫作技巧與案例~開發(fā)信寫作注意點(diǎn) 1. 郵件的標(biāo)題 2. 3C原則（Clarity、Conciseness、Courtesy）3. 目標(biāo)導(dǎo)向 4. 注重細(xì)節(jié) 郵件寫作案例 這是一

這是一個(gè)SOHO 外貿(mào)業(yè)務(wù)員寫的一個(gè)標(biāo)題，反問客戶凌晨 3 點(diǎn)你能找到你的供應(yīng)商嗎？因?yàn)閲鴥?nèi)外有時(shí)差，有時(shí)候客戶白天遇到問題，十萬火急，但是我們這里是深夜，無法及時(shí)溝通。但是SOHO就可以做到，因?yàn)樗麄兊纳习鄷r(shí)間很靈活，

先來看下面這封開發(fā)郵件，也許你也正在套用著相同或者相似的模版，趕緊剎車，別猶豫！Hello Mr. Jame White How are you? （分析：“How are you？”的使用本身是沒有問題的。雖然我們從小學(xué)就學(xué)習(xí)這樣的問候方式，但是這

一般老外看郵件通常就是3秒掃一眼，然后決定郵件的命運(yùn)，我們一般寫開發(fā)信時(shí)只要突出重點(diǎn)就可以了。下面是例文： Hi Sir,Glad to hear that you're on the market for fiberglass. We specialize in this field for

簡潔外貿(mào)信回復(fù)模板 郵件回復(fù)模板推薦 Dear xx：（用戶名稱，建議不要用client或者friend，直接加客戶名稱，避免群發(fā)詞）I am xx from xx , mannufacture of xxxxx for more than xx years.Glad to learn you're on th

外貿(mào)郵件范文1 主動(dòng)跟新買家建立聯(lián)系 Dear Mr. Jones: We understand from your information posted on Alibaba.com that you are in the market for textiles. We would like to take this opportunity to introduce our company an

Dear XXX,My name is XXX and I am a purchasing manager of XXX Corporation, I am writing in connection with the inquiry about our cooperation.Our company offers a wide range of high-quality XXX goods. Since

外貿(mào)開發(fā)供應(yīng)商郵件模板

現(xiàn)在外貿(mào)郵件已經(jīng)不再嚴(yán)格要求格式了。Receiver: xxxxx,xxx,xxx,Topic: xxxxxxxxxx Dear XXX / Hi XXX,Good day / Nice day. (往來頻繁的郵件通常已經(jīng)取消問候語了）As to xxxx, / For the Order or project/

所以在寫郵件的時(shí)候“dear”用在比較正式的場合，表示一種對(duì)他人的尊敬，后面可以加上名字或者姓氏。如果是給不知道名字的人或者是在寫一封普通的郵件，可以在開頭選擇“Greetings”、“Hi there”。但在寫郵件的時(shí)候千萬別再

最近有很多外貿(mào)人問如何開發(fā)潛在客戶,其實(shí)采用簡潔有效的溝通比什么都重要,例如郵件。而郵件內(nèi)容的信息就需要符合清晰、明確、具備可讀性和相關(guān)性這四點(diǎn)。本次我們給大家草擬了4封電子郵件模版,幫助與潛在客戶聯(lián)系:1. Landing the First

2017貿(mào)易商務(wù)英語郵件格式 隨著全球經(jīng)濟(jì)一體化的發(fā)展,貿(mào)易往來中電子郵件的寫作越來越受到重視。下面是我整理的一些商務(wù)電子郵件的格式模板，希望能幫到大家!新產(chǎn)品說明 New Product Description With reference to your email of

Dear Mr. Jones:We thank you for your email enquiry for both groundnuts and Walnutmeat CNF Copenhagen dated February, 21.In reply, we offer firm, subject to your reply reaching us on or before February 26

4、外貿(mào)郵件開頭“Dear”或者“Hi”開頭，也就是“你好”的意思，“Dear”不用特意區(qū)分男女，如果對(duì)方比較生疏，可以用“Hi”代替。問候后面是對(duì)方的“名”，而非“姓”。5、郵件正文－首行上下各空出來一行，收件人在便于

Dear xx，Good day.This is xx from xx .We are the supplier of xx. Glad to contact with you.Enclosed is purchse order for your company, please kindly check it.Any questions please kindly contact with me

外貿(mào)英語郵件格式?

We are in urgent need of the products as ⑥ (亟需該商品的原因)at present. You are kindly requested to ⑦ (亟需對(duì)方解決事宜)upon receipt of this email. Other-wise, we have to raise a claim for ⑧ (

緊跟著上一篇，整理些跟支付方式有關(guān)的郵件范例：Dear xxx:We are please to acknowledge your order for our new paints .The arrangements you proposed to meet outstanding accounts are quite satisfactory.All items

Dear X,Thank you for your inquiry.Yes, we have this item in stock. How many do you want? Right now, we only have X lots of the X color left. Since they are very popular, the product has a high

Dear Sir: May 1, 2001 Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world.Reports from users confirm what we knew before it was put on the market

1. Landing the First Communication: Introduction Email to Potential Clients敲定第一次溝通:向潛在客戶發(fā)送電子郵件這封電子郵件用來介紹公司情況,關(guān)鍵是建立你在客戶心中專業(yè)的形象,并且提出溝通的邀請(qǐng)。Hi [Prospect],We’re a Y com

Dear xx，Good day.This is xx from xx .We are the supplier of xx. Glad to contact with you.Enclosed is purchse order for your company, please kindly check it.Any questions please kindly contact with me

史上最全的外貿(mào)基本英文郵件模版

篇一 July xx, 20xx XXX, CEO XXX, VP Sales XXXXXXXX Corporation Address It’s our great honor to invite you to visit XXX pany located at address in August, 2003. This visit will provide an opportunity fo

外貿(mào)開發(fā)信英語范文1 Dear,How are you today?ABC Co., Ltd manufacture LED Lights for 8 years in China, and supplier of walmart, hope to be one of your supplier.FREE SAMPLES & Catalogues will be sent if

外貿(mào)英語郵件格式一 Dear purchasing manager,Hello,this Lily Lee from xxx company,our company is a professional xx manufacturer with years‘s experience.so we want to avail ourselves of opportunity establish

外貿(mào)郵件范文1 主動(dòng)跟新買家建立聯(lián)系 Dear Mr. Jones: We understand from your information posted on Alibaba.com that you are in the market for textiles. We would like to take this opportunity to introduce our company an

外貿(mào)郵件范文

寫英文郵件的范文1 Dear Jack:I am writing to thank you for your congratulations on my success in the translation contest. In your letter, you told me that you wanted to know how to do well in translat

篇一:英文推薦信范本 [推薦者名姓 職位 公司名稱 地址] [Name Street City State Zip Code] [Phone # Fax phone # Email address] [Date today月日年] To Whom It May Concern: It is my great pleasure to recommend Miss

英語電子郵件格式范文1 Dear Mrs Mark，I am giving Miss Fang Li, a classmate of mine, this note of introduction to you and Mr. Mark, when she goes to visit New York City. Miss Li is my good friend.

英文寫email格式模板如下：1、英文郵件開頭：你在寫作正式的英文郵件時(shí)， 往往在開頭要進(jìn)行自我介紹， 包括自己的姓名， 身份， 院?；蚬ぷ鲉挝唬?這樣才能讓收信人對(duì)你有一定的了解。 而在非正式郵件中， 基本是不用再自

英文郵件范文一 Dear Mr. / Ms.,This is to introduce Mr. Frank Jones, our new marketing specialist who will be in London from April 5 to mid April on business.We shall appreciate any help you can give

英文郵件格式范文

隨著互聯(lián)網(wǎng)應(yīng)用的不斷深入,電子郵件已經(jīng)成為人們?nèi)粘Ｉ钪胁豢苫蛉钡囊徊糠?那么你知道 外貿(mào)英語 郵件怎么寫嗎?下面我就和大家分享外貿(mào)英語郵件格式，來欣賞一下吧。 外貿(mào)英語郵件格式一 Dear purchasing manager, Hello,this Lily Lee from ___ company,our company is a professional __ manufacturer with years‘s e_perience.so we want to avail ourselves of opportunity establishing business relation with you. Please link our company web site:………….if you want to know more about our product.By the way,free sample are available. Thank you in advance! Best regards! ___ Company name: Tel:……. Fa_:……. MSN:………. Skype:……….. 外貿(mào)英語郵件格式二 Subject: Ask for your Help Dear Ms. Schaeffer: In our continued efforts to provide quality service and merchandise to valued clients like you, we would like your help in answering the attached survey. Each year we review our service and merchandise in order to meet our clients' needs. The client survey plays a major role in determining how we improve services and which line of goods we concentrate sales on ne_t year. By answering our survey, you will help us know how to serve you better. Also, as a gesture of our appreciation, we will send you a 10%-off voucher to use on your ne_t order with us. Could you please send back the survey with your comments on it before ne_t Friday? We understand you are very busy and appreciate your willingness to take the time to help us serve our clients better. Your comments are highly valued. Thank you. Sincerely yours, Sandy Fei Customer Service Manager 外貿(mào)英語郵件格式三 Hi Sir/Madam, Glad to hear that you’re on the market for furniture,we specialize in this field for 14 years,with the strength of ERU&USA ANTIQUE FURNITURE,with good quality and pretty competitive price. Also we have our own professional designers to meet any of your requirements. Should you have any questions,call me,let’s talk details. Best regards! Leon 外貿(mào)英語郵件格式 范文 相關(guān) 文章 ： ★ 外貿(mào)英語郵件格式范文 ★ 英文外貿(mào)郵件范文 ★ 外貿(mào)英語郵件建議全套 ★ 商務(wù)英語memo范文 ★ 商務(wù)英語report范文 ★ 回復(fù)客戶詢盤英文范文 ★ 給客戶發(fā)英文郵件范文 ★ 報(bào)價(jià)外貿(mào)郵件范文6篇 ★ 外貿(mào)英語口語 ★ 外貿(mào)還價(jià)英文范文
　　外貿(mào)郵件怎么發(fā)? 下面是我為你整理的外貿(mào)郵件范文，希望對(duì)你有用! 　　外貿(mào)郵件范文1 　　主動(dòng)跟新買家建立聯(lián)系 　　Dear Mr. Jones: 　　We understand from your information posted on Alibaba.com that you are in the market for textiles. We would like to take this opportunity to introduce our company and products, with the hope that we may work with Bright Ideas Imports in the future. 　　We are a joint venture specializing in the manufacture and export of textiles. We have enclosed our catalog, which introduces our company in detail and covers the main products we supply at present. You may also visit our online company introduction at Http://www.howseek.com which includes our latest product line. 　　Should any of these items be of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements. We look forward to receiving your enquires soon. 　　Sincerely, 　　John Roberts 　　對(duì)新買家要求建立業(yè)務(wù)聯(lián)系的回復(fù) 　　Dear Mr. Jones: 　　We have received your letter of 9th April showing your interest in our complete product information. 　　Our product lines mainly include high quality textile products. To give you a general idea of the various kinds of textiles now available for export, we have enclosed a catalogue and a price list. You may also visit our online company introduction at Http://www.howseek.com which includes our latest product line. 　　We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future. 　　Sincerely,. 　　向老客戶介紹公司新的產(chǎn)品信息 　　Dear Mr. Jones: 　　We have refreshed our online catalog at http://www.howseek.com, and now it covers the latest new products, which are now available from stock. 　　We believe that you will find some attractive additions to our product line. Once you have had time to study the supplement, please let us know if you would like to take the matter further. We would be very happy to send samples to you for close inspection. 　　We will keep you informed on our progress and look forward to hearing from you. 　　Sincerely, 　　回復(fù)對(duì)某個(gè)產(chǎn)品的查詢 　　Dear Mr. Jones: 　　Thank you for your inquiry of 16 March. We are pleased to hear that you are interested in our product "toaster". 　　We've enclosed the photo and detailed information of the product for your reference: 　　Product: toaster 　　Specification: xxxxxxxxxxxxxxx 　　Package: 1pcs/box Price: 10usd/pcs 　　Payment: L/C 　　For purchase quantities over 1,000pcs of individual items we would allow you a discount of 1%. Payment is to be made by irrevocable L.C at sight. 　　We look forward to receiving your first order. 　　Sincerely, 　　無法提供對(duì)方查詢中所要求的產(chǎn)品時(shí) 　　Dear Mr. Jones: 　　Thank you for your enquiry of 12 March cate 9 cable. 　　We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand. 　　We would, however, like to take this opportunity to offer the following material as a close substitute: 　　Cate 5, US$__ per meter FOB Shanghai, including your commission 2%. 　　Please visit our catalog at http://www.xxxxxxxxx.com for more information on this item. If you find the product acceptable, please email us as soon as possible. 　　Sincerely, 　　查詢對(duì)方公司的產(chǎn)品 　　Dear Sir or Madam: 　　We know that you are exporters of textile fabrics. 　　We would like you to send us details of your various ranges, including colors and prices, and also samples of the different qualities of material used. 　　We are volume dealers in textiles and believe there is a promising market in our area for moderately priced goods of this kind mentioned. 　　When quoting, please state your terms of payment and discount you would allow on purchases of quantities of not less than 1000 meters of individual items. Prices quoted should include insurance and freight to San Francisco. 　　Sincerely, 　　外貿(mào)郵件范文2 　　作為買家，認(rèn)為對(duì)方報(bào)價(jià)太高 　　Dear Mr. Jones, 　　We acknowledge receipt of both your offer of May 6 and the samples of Men's Shirts, and thank you for these. 　　While appreciating the good quality of your shirts, we find your price is rather too high for the market we wish to supply. 　　We have also to point out that the Men's Shirts are available in our market from several European manufacturers, all of them are at prices from 10% to 15% below the price you quoted.Such being the case, we have to ask you to consider if you can make reduction in your price, say 10%.As our order would be worth around US$50,000, you may think it worthwhile to make a concession. 　　We are looking forward to your reply, 　　Sincerely, 　　要求對(duì)方開立信用證 　　Dear Mr. Jones: 　　With reference to the 4,000 dozen shirts under our Sales Confirmation No.SX260, we wish to draw your attention to the fact that the date of delivery is approaching but up to the present we have not received the covering L/C. 　　Please do you utmost to expedite its establishment so that we may execute the order within the prescribed time. In order to avoid subsequent amendments, please see to it that the L/C stipulations are in exact accordance with the terms of the contract. 　　We look forward to receiving your favorable response at an early date. 　　Sincerely, 　　因?qū)Ψ轿茨苋缙谛庞米C而交涉 　　Dear Mr. Jones: 　　With reference to our Sales Confirmation No.825 dated August 10, 2002, we regret to say that your letter of credit has not yet reached us up to the time of writing. This has caused us much inconvenience as we have already made preparations for shipment according to the stipulations of the said Sales Confirmation. 　　You must be aware that the terms and conditions of a contract once signed should be strictly observed, failure to abide by them will mean violation of contract. If you refer to our Sales 　　Confirmation, you will see the clause reading: "The Buyer shall establish the covering Letter of Credit before 30th August, 2002, failing which the Seller reserves the right to rescind the contract without further notice." The goods you ordered have been ready for quite some time and the demand of late has been so great that we find it hard to keep them for you any longer. However, in consideration of our friendly business relations, we are prepared to wait for your L/C, which must reach us not later than October 5, 2002. If we again fail to receive your L/C in time, we shall cancel our Sales 　　Confirmation and ask you to refund to us the storage charges we have paid on your behalf. 　　Your cooperation in this respect will be appreciated. 　　Sincerely, 　　外貿(mào)郵件范文3 　　拒絕對(duì)方做獨(dú)家代理商的要求 　　Dear Mr. Jones: 　　Thank you for your letter of 15th September. 　　As we are now only at the get-acquainted stage, we feel it is too early to take into consideration the matter of sole agency. In our opinion, it would be better for both of us to try out a period of cooperation to see how things go. Also, it would be necessary for you to test the marketability of our products at your end and to continue your efforts in building a larger turnover to justify the sole agency arrangement. 　　We enclose our latest pricelist covering all the products we handle within the framework of your specialized lines. We look forward to hearing from you. 　　Sincerely, 　　處理對(duì)貨損的投訴 　　Dear Mr. Jones: 　　We have received your letter of 18th July, informing us that the sewing machines we shipped to you arrived in a damaged condition on account of imperfectness of our packing. Upon receipt of your letter, we have given this matter our immediate attention. We have studied your surveyor's report very carefully. 　　We are convinced that the present damage was due to extraordinary circumstances under which they were transported to you. We are therefore not responsible for the damage; but as we do not think that it would be fair to have you bear the loss alone, we suggest that the loss be divided between both of us, to which we hope you will agree. 　　Sincerely,
英文郵件格式包括以下五部分： ①寫信人Email地址、收信人Email地址、抄送收信人Email地址、密送收信人Email地址。 ②標(biāo)題。 ③稱呼、開頭、正文、結(jié)尾句。 ④禮貌結(jié)束語。 ⑤寫信人全名、寫信人職務(wù)及所屬部門、地址、電話號(hào)碼、傳真等。 郵件的目的是為了有效地溝通。因此，除了運(yùn)用正確的格式以外，在寫作過程中還需要注重“效率”二字，遵守以下七個(gè)準(zhǔn)則：clarity清楚，conciseness簡潔，concreteness具體，correctness準(zhǔn)確，courtesy禮貌，completeness完整，以及consideration周到。 郵件范文： 15 Huaihai Street. Shanghai，China. Feb 6th，XX. Peter Brown. 22，Blachpool Road（可以省略）. Sydney 2140. Australia. Dear Peter. Iam very glad to hear from you.______________________ ___________________________________________________ ___________________________________________________ I must stop writing now，as I have a lot of work to do. Best wishes to you！ Sncerely yours，Wang Xiaolan.
英文郵件格式一般包括：①、②日期的寫法、③稱呼、④正文、⑤結(jié)束語。具體如下： 一、郵件標(biāo)題，一般是郵件內(nèi)容的一個(gè)概括，讓收信人大致了解一下這封信是寫什么的。 二、日期的寫法，英文郵件日期寫法不同與中文，一般是月、日、年。如：（1997年7月30日）July 30，1997或July 30th，1997。 三、稱呼，稱呼是寫信人對(duì)收信人的稱呼用語。位置在信內(nèi)地址下方一、二行的地方，從該行的頂格寫起，在稱呼后面一般用逗號(hào)（英國式），也可以用冒號(hào)（美國式）。 四、正文，正文一般是主要部分，表達(dá)對(duì)收信人想說的話。 五、結(jié)束語，指正文下面的結(jié)尾客套話。一般從信紙的中央靠右寫起，第一個(gè)字母大寫，末尾用一逗號(hào)。 郵件 郵件的英文：mail，郵局傳遞的函件和包裹的統(tǒng)稱。郵件分國內(nèi)郵件和國際郵件兩大類。國內(nèi)郵件按內(nèi)容性質(zhì)可分為函件和包件。在中國，函件包括信函、明信片、印刷品和盲人讀物4種，包件包括包裹和快遞小包。國際郵件分為國際函件和國際包裹。 前者包括信函、明信片、印刷品、盲人讀物和小包5種；后者分為普通包裹、脆弱包裹、保價(jià)包裹和過大包裹4種。郵件按處理手續(xù)、運(yùn)遞方式或寄遞時(shí)限等又可分為掛號(hào)郵件、快遞郵件、航空郵件、保價(jià)郵件、代收貨價(jià)郵件等。 以上內(nèi)容參考：百度百科——郵件
外貿(mào)開發(fā)信是每一個(gè)外貿(mào)人都繞不過去的事物。雖然開發(fā)信的回復(fù)率受很多因素的影響，但是回復(fù)高的開發(fā)信總有可圈可點(diǎn)的內(nèi)容。 很多外貿(mào)人會(huì)注重使用“模板”，其實(shí)完全沒有必要。 根據(jù)公司的產(chǎn)品、客戶的情況，自己寫出的開發(fā)信，才是最好的。同時(shí)真正優(yōu)質(zhì)的外貿(mào)開發(fā)信可以持續(xù)給外貿(mào)人帶來非常豐厚的回報(bào)。 因此，針對(duì)開發(fā)信的撰寫，外貿(mào)人應(yīng)該好好下一番功夫。 下面我們就來說說開發(fā)信的寫作技巧與案例~ 開發(fā)信寫作注意點(diǎn) 1. 郵件的標(biāo)題 2. 3C原則（Clarity、Conciseness、Courtesy） 3. 目標(biāo)導(dǎo)向 4. 注重細(xì)節(jié) 郵件寫作案例 這是一個(gè)美國客戶，詢問了我們一款電競椅的價(jià)格。我們的業(yè)務(wù)員報(bào)價(jià)之后，客戶沒有反應(yīng)，跟蹤了幾次依然沒有回應(yīng)。忽然有一天，客戶問我們的工廠是不是在安吉，得到我們的確定后他說要來工廠參觀拜訪。 見面后，客戶在工廠看了一番，沒有留下名片就走了。客戶回去后依舊沒有任何動(dòng)靜，也不與業(yè)務(wù)員聯(lián)系。 相信這樣的場景很多外貿(mào)人都經(jīng)歷過。 經(jīng)過各方面考量，我們還是決定繼續(xù)跟蹤這位客戶。通過對(duì)客戶進(jìn)行背景調(diào)查后，我們了解到了客戶的相關(guān)信息。同時(shí)我們也需要考慮到美國的實(shí)際情況。 以上述信息作為切入點(diǎn)，我們又給客戶發(fā)了一封郵件，這次我們收到了回復(fù)。 Hi XX, Hope this email finds you well. Concerning the issue of that we export from other country to USA, we are still working on it with Haiti and Dominica free trade zone, the strategy way is ok, but we need confirm the details and make sure get the exact cost from China to their places. We will have the full information at the end of this month, I will update to you in time. （客戶回復(fù)：OK let me know what you find out, the only problem I see that is I am sure you know those are 2 countries WITHOUT any factories making anything related to furniture, so even if you can do the paperwork change, I believe that will NOT be accepted by USA customs, they know those are very poor small islands with no factories.） By the way, the trade war may be stopped soon, we need to make some purchase plan in advance, otherwise every customer will place the orders in the same time, the factory will be very busy and postpone the delivery time too.（客戶回復(fù)：I understand, but now we buy from 3 other gaming chair factories, so we do not need any new chairs, until after CNY, since we order a lot of stock to arrive before 12/31/2018.） Have a nice day! Best Regards Wishes Ivan 從客戶的回復(fù)中，可以提煉出三點(diǎn)：他與三家工廠在合作；現(xiàn)在不是他的采購期；2018年12月底之前他不需要電競椅。 雖然沒有成功簽單，但是這封郵件也達(dá)到了想要的結(jié)果。我們收到了客戶的回復(fù)并且知道了客戶目前的情況，以及他的采購周期和時(shí)間。接下來就需要根據(jù)他給出的時(shí)間在合適的時(shí)候加強(qiáng)聯(lián)系。 總而言之，在開發(fā)海外客戶的過程中，寫好開發(fā)信很重要。 當(dāng)你的郵件內(nèi)容嚴(yán)謹(jǐn)而禮貌，并且戳中了客戶的點(diǎn)，與他們的想法或者顧慮相切合，你就有很大機(jī)率引起客戶的關(guān)注，從而獲得回復(fù)。一旦與客戶建立相對(duì)穩(wěn)定的聯(lián)系，訂單指日可待！
未付款訂單 Dear $buyer, We have got your order of XXXXXX。But it seems that the order is still unpaid. If theres anything I can help with the price, size, etc., please feel free to contact me. After the payment is confirmed, I will process the order and ship it out as soon as possible. Thanks！ Best Regards $myname 譯文：我們已收到你的訂單，但訂單似乎未付款。如果在價(jià)格和尺寸上有什么能幫助的，請(qǐng)隨時(shí)與我聯(lián)系。當(dāng)付款完成，我將立即備貨并發(fā)貨。謝謝！ 提示：請(qǐng)根據(jù)您產(chǎn)品自身特點(diǎn)對(duì)描述內(nèi)容進(jìn)行修改。 02已付款訂單 Dear $buyer, Your payment for item XXXXXX has been confirmed. We will ship your order out within XXX business days as promised. After doing so, we will send you an e-mail notifying you of the tracking number. If you have any other questions, please feel free to let me know. Thanks! Best Regards $myname 譯文：您的訂單編號(hào)為XXXXXX的款項(xiàng)已收到，我們將在承諾的XXX天內(nèi)發(fā)貨，發(fā)貨后，我們將通知你貨運(yùn)單號(hào)。如果您有任何問題請(qǐng)隨時(shí)聯(lián)系我。謝謝！ 提示：請(qǐng)?zhí)钌夏挠唵翁?hào)和發(fā)貨天數(shù)。 03發(fā)貨后 Dear $buyer, The item XXXXXX you ordered has already been?shipped out and the tracking number is XXXXXX. The shipping status is as follows: XXXXXX. You will get it soon. Thanks for your support! Best Regards $myname 譯文：訂單號(hào)為XXXXXX的貨物已經(jīng)發(fā)貨，發(fā)貨單號(hào)是XXXXXX，運(yùn)輸方式是XXXXXX，訂單狀態(tài)是XXXXXX。您將會(huì)很快收到貨物，感謝您的支持和理解。 提示：請(qǐng)?zhí)顚懹唵翁?hào)、發(fā)貨單號(hào)、運(yùn)輸方式和發(fā)貨日期。 04詢問是否收到貨 Dear $buyer, According to the status shown on EMS website, your order has been received by you. If you have got the items, please confirm it on DHgate.com. If not, please let me know. Thanks！ Best Regards $myname 譯文：EMS網(wǎng)站顯示您已收到貨物。如果您已收到貨物請(qǐng)到敦煌網(wǎng)確認(rèn)，如果有問題請(qǐng)告知我。謝謝！ 提示：可根據(jù)您貨物的實(shí)際情況進(jìn)行更改。 05客戶投訴產(chǎn)品質(zhì)量有問題 Dear $buyer, I am very sorry to hear about that. Since I did carefully check the order and the package to make sure everything was in good condition?before shipping it out, I suppose that the damage might have happened during the transportation. But I’m still very sorry for the inconvenience this has brought you. I guarantee that I will give you more discounts to make this up next time you buy from us. Thanks for your understanding. Best Regards $myname 譯文：很抱歉聽到發(fā)給您的貨物有殘損，我在發(fā)貨時(shí)再三確定了包裝沒有問題才給您發(fā)貨的。殘損可能發(fā)生在運(yùn)輸過程中，但我仍舊因?yàn)閹Ыo您的不便深表歉意。當(dāng)您下次從我這購買時(shí)，我將會(huì)給您更多的折扣。感謝您的諒解。 提示：請(qǐng)根據(jù)投訴的實(shí)際情況進(jìn)行更改。 06訂單完成 Dear $buyer, I am very happy that you have received the order. Thanks for your support. I hope that you are satisfied with the items and look forward to doing more business with you in future. Thanks！ $myname 譯文：我很高興地看到您已收到貨，感謝您的支持。希望您滿意，并期待著在將來與您做更多的生意。 07提醒買家給自己留評(píng)價(jià) Dear $buyer, Thanks for your continuous support to our store, and we are striving to improve ourselves in terms of service, quality, sourcing, etc. It would be highly appreciated if you could leave us a positive feedback, which will be a great encouragement for us. If there's anything I can help with, don't hesitate to tell me. Best Regards $myname 譯文：感謝您繼續(xù)支持我們，我們正在改善我們的服務(wù)，質(zhì)量，采購等。如果您可以給我們一個(gè)積極的反饋，我們會(huì)非常感激，因?yàn)檫@對(duì)我們來說是一個(gè)很大的鼓勵(lì)。如果有什么我可以幫助，不要猶豫請(qǐng)告訴我。 08貨物斷貨 Dear $buyer, We are very sorry that item you ordered is out of stock at the moment. I will contact the factory to see when it will be available again. I would like to recommend some other items of similar styles. Hope you like them too. You can click on the following link to check them out XXXXXX.If there’s anything I can help with, please feel free to contact us. Thanks！ Best Regards $myname 譯文：真是對(duì)不起，您訂購的產(chǎn)品目前缺貨，我會(huì)與工廠聯(lián)系什么時(shí)候能補(bǔ)上，并將隨時(shí)告知你。以下鏈接提供的產(chǎn)品也很不錯(cuò)XXXXXX，您可以看看。有什么我可以幫忙的，請(qǐng)隨時(shí)與我們聯(lián)系。謝謝！ 提示：請(qǐng)?jiān)跈M線處添加同類產(chǎn)品的鏈接。 09折扣 Dear $buyer, Thanks for your message. Well, if you buy both of the XXXXXX items, we can offer you a XXXXXX% discount. Once we confirm your payment, we will ship out the items for you in time. Please feel free to contact us if you have any further questions. Thanks & Best regards! $myname 譯文：感謝您給我信息。目前我們正在進(jìn)行促銷，如果你購買了XXXXXX個(gè)產(chǎn)品，我們可以為您提供XXXXXX %的折扣。一旦我們確認(rèn)您的付款，我們將及時(shí)發(fā)貨。如果您有任何進(jìn)一步的問題，請(qǐng)隨時(shí)與我們聯(lián)系。謝謝！ 提示：請(qǐng)?zhí)韺懴ＭI家購買的件數(shù)和您所能提供的折扣。 10買家議價(jià) Dear $buyer, Thank you for taking interests in our item. I’m afraid we can’t offer you that low price you bargained as the price we offer has been carefully calculated and our profit margin is already very limited. However, we can offer you a XXX % discount if you purchase more than XXXXpieces in one order. If you have any further questions, please let me know. Thanks! $myname 譯文：感謝您對(duì)我們產(chǎn)品的興趣，但很抱歉我們不能給您更低的議價(jià)。事實(shí)上，我們的上市價(jià)格是經(jīng)過精心計(jì)算的且合理的，它已經(jīng)讓我的利潤有限。但如果您一個(gè)訂單購買超過XXXX件，我們將給你XXX %的折扣。有任何問題請(qǐng)聯(lián)系我。謝謝！ 提示：請(qǐng)?zhí)砑酉ＭI家購買的件數(shù)和您所能提供的折扣。 11大量訂單詢價(jià) Dear $buyer, Thanks for your inquiry. We cherish this chance to do business with you very much. The order of a single sample product costs $ XXXX USD with shipping fees included. If you order XXX pieces in one order, we can offer you the bulk price of XXXXUSD/piece with free shipping. I look forward to your reply. Regards！ $myname 譯文：感謝您的詢問，我們很誠摯的希望跟您做生意。一個(gè)樣品的運(yùn)費(fèi)需要XXXX美元，如果您一個(gè)訂單訂XXX件產(chǎn)品，我們可以為您提供批量價(jià)格XXXX美元/件。期待著您的答復(fù)。謝謝。 提示：請(qǐng)?zhí)顚懩惝a(chǎn)品的價(jià)格，購買件數(shù)和優(yōu)惠價(jià)格。 12買家要求免運(yùn)費(fèi) Dear $buyer, Sorry, free shipping is not available for orders sent to XXXXXX. But we can give you a XXX% discount of the shipping cost. $myname 譯文：很抱歉，到XXXXXX不能免運(yùn)費(fèi)的，但是我們可以在運(yùn)費(fèi)上給你XXX %的折扣。 提示：請(qǐng)?zhí)顚懙貐^(qū)和運(yùn)費(fèi)折扣。 13 未付款訂單改完價(jià)格再次催款 Dear $buyer, We’ve reset the price for you. We have given you a XXX % discount on the original shipping price. Since the price we offer is lower than the market price and as you know the shipping cost is really high, our profit margin for this product is very limited. Hope you are happy with it and you are welcome to contact me if there’s anything else I can help with. Best regards! $myname 譯文：我們已經(jīng)為您重置價(jià)格并給您原運(yùn)價(jià)XXX％的折扣。如你所知，運(yùn)輸成本非常高，而我們提供的價(jià)格比市場價(jià)格低，我們從這個(gè)產(chǎn)品中賺取不了多少利潤。希望您滿意，并隨時(shí)與我聯(lián)系。 提示：請(qǐng)?zhí)顚戇\(yùn)費(fèi)折扣。 14買家對(duì)于你的產(chǎn)品表示懷疑 Dear $buyer, I am very glad to receive your message. Although I haven’t got a high score on DHgate, I’ve been doing business on eBay for many years and I am quite confident about my products. Besides, since DHgate offers Buyer Protection service which means the payment won't be released to us until you are satisfied with the product and agree to release the money. We sincerely look forward to establishing long business relationship with you. Regards $myname 譯文：我很高興收到你的郵件。雖然我在DHgate沒有多少評(píng)價(jià)，但我一直在Ebay做業(yè)務(wù)多年，我對(duì)我的產(chǎn)品很有信心。此外DHgate提供第三方擔(dān)保支付服務(wù)，這意味著付款將不會(huì)發(fā)放給賣方，直到您對(duì)產(chǎn)品質(zhì)量和交易非常滿意。希望能夠與您長期合作，謝謝。 15發(fā)貨幾天后買家沒收到貨 Dear $buyer, We sent the package out on XXXXXX, and we have contacted the shipping company and addressed the problem. We have got back the original package and resent it by UPS. The new tracking number is XXXXXX. I apologize for the inconveniences and hopefully you can receive the items soon. If you have any problems, don’t hesitate to tell me. $myname 譯文：我們已經(jīng)在XXX月XXX號(hào)發(fā)送包裹，根據(jù)您的反饋，我們已經(jīng)聯(lián)系貨運(yùn)公司并確認(rèn)問題。我們將找回原來的包裹并重新寄送,新的貨運(yùn)單號(hào)是XXXXXX,使用的是UPS。我對(duì)此感到十分抱歉，希望您能盡快收到。有任何疑問，請(qǐng)告訴我。 提示：請(qǐng)?zhí)顚懓l(fā)貨日期和貨運(yùn)單號(hào)。 16向買家推薦新品 Dear $buyer, As Christmas/New year/…… is coming, we found XXXXXX has a large potential market. Many customers are buying them for resale on eBay or in their retail stores because of its high profit margin. We have a large stock of XXXXXX. Please click the following link to check them out XXXXXX. If you order more than 10 pieces in one order, you can enjoy a wholesale price of XXX. Thanks. Regards $myname 譯文：隨著圣誕節(jié)/新年/……的來臨，我們發(fā)現(xiàn)XXXXXX產(chǎn)品擁有一個(gè)大型潛在市場。我們有大量的暢銷的XXXXXX產(chǎn)品。請(qǐng)單擊下面鏈接XXXXXX查看它們。如果你一個(gè)訂單購買XXX件我們可以給批發(fā)價(jià)格。感謝您的惠顧。 提示：請(qǐng)?zhí)顚懏a(chǎn)品名稱、產(chǎn)品鏈接地址和購買件數(shù)。 17收到好評(píng)后 Dear $buyer, Thank you for your positive comment. Your encouragement will keep us moving forward.We sincerely hope that we’ll have more chances to serve you. $myname 譯文：感謝您的積極評(píng)價(jià)。您的鼓勵(lì)是我們前進(jìn)的動(dòng)力，我們真誠地希望能有更多的機(jī)會(huì)為您服務(wù)。