第一篇 all the items ordered are in stock except Pattern No.9001 Shanghai Printed Pure Silk. Stocks of these have been sold out since we quoted for them and the makers inform us that it will be another

譯文:您的訂單編號(hào)為XXXXXX的款項(xiàng)已收到,我們將在承諾的XXX天內(nèi)發(fā)貨,發(fā)貨后,我們將通知你貨運(yùn)單號(hào)。如果您有任何問(wèn)題請(qǐng)隨時(shí)聯(lián)系我。謝謝!提示:請(qǐng)?zhí)钌夏挠唵翁?hào)和發(fā)貨天數(shù)。03發(fā)貨后Dear $buyer,The item XXXXXX you ordered has

外貿(mào)英語(yǔ)郵件格式一 Dear purchasing manager,Hello,this Lily Lee from ___ company,our company is a professional __ manufacturer with years‘s e_perience.so we want to avail ourselves of opportunity establishing

范文一：Dear sir or madam:Thank you for your inquiry dated 25 march.We are always pleased to hear from a valued company.I regret to say that we cannot agree to your request for technical information regard

外貿(mào)訂單英語(yǔ)郵件全過(guò)程范文

在涉外經(jīng)濟(jì)活動(dòng)中，外貿(mào)函電具有聯(lián)絡(luò)業(yè)務(wù)、溝通交流的作用，作為一種常用的英語(yǔ)應(yīng)用文體,對(duì)于國(guó)際貿(mào)易商進(jìn)一步開(kāi)拓國(guó)際市場(chǎng)、發(fā)展對(duì)外貿(mào)易更有著重要的促進(jìn)作用。外貿(mào)函電業(yè)務(wù)外貿(mào)函電融英語(yǔ)寫(xiě)作與國(guó)際貿(mào)易業(yè)務(wù)知識(shí)于一體,主要培養(yǎng)

一般外貿(mào)信函具有七個(gè)基本組成部分:信頭、日期、信內(nèi)地址、稱(chēng)呼、正文、結(jié)尾敬語(yǔ)和落款簽字。當(dāng)然可能還有其他部分如:事由標(biāo)題、附件和抄送等 。1、信頭、日期和信內(nèi)地址通常, 信頭位于信函上方的中間或者左邊, 包含發(fā)信人

外貿(mào)英語(yǔ)函電寫(xiě)作技巧介紹如下：一：內(nèi)容輕重有分 一般來(lái)說(shuō)，重要或強(qiáng)調(diào)的事情都放在信件的開(kāi)頭或結(jié)尾，并且不能用含糊不清的主詞，例如this、that、they和which等等。如果同等重要的內(nèi)容要用and來(lái)連接，較輕的就放在次要的句

外貿(mào)英語(yǔ)函電的寫(xiě)作技巧主要有遵循4C原則、注意格式和結(jié)構(gòu)、選擇合適的文體和語(yǔ)氣、運(yùn)用常用的句型和套語(yǔ)等。1、遵循4C原則 4C原則即簡(jiǎn)潔（conciseness）、明確（clarity）、準(zhǔn)確（correctness）、得體（courtesy）。簡(jiǎn)潔是指用最

開(kāi)頭：開(kāi)頭寫(xiě)收信人或收信單位的稱(chēng)呼。稱(chēng)呼單獨(dú)占行、頂格書(shū)寫(xiě)，稱(chēng)呼后用冒號(hào)。正文：信文的正文是書(shū)信的主要部分，敘述商業(yè)業(yè)務(wù)往來(lái)聯(lián)系的實(shí)質(zhì)問(wèn)題。結(jié)尾往往用簡(jiǎn)單的一兩句話，寫(xiě)明希望對(duì)方答復(fù)的要求。如“特此函達(dá)，即希

國(guó)際貿(mào)易信函寫(xiě)作

通過(guò)外貿(mào)英語(yǔ)函電的實(shí)訓(xùn),讓我了解并熟悉外貿(mào)進(jìn)出口業(yè)務(wù)的關(guān)鍵步驟,重點(diǎn)掌握外貿(mào)業(yè)務(wù)信函的撰寫(xiě)要點(diǎn),初步做到能再一般情況下寫(xiě)出內(nèi)容確切、表達(dá)得體、符合規(guī)范、語(yǔ)句通順、沒(méi)有語(yǔ)法錯(cuò)誤的信函,了解外貿(mào)業(yè)務(wù)過(guò)程中的相關(guān)術(shù)語(yǔ),包括交易條件和環(huán)境

不同狀態(tài)下訂單,回復(fù)詢(xún)盤(pán)的方式和技巧各有不同。下面將訂單狀態(tài)大致分為一下幾類(lèi): 1、未付款詢(xún)盤(pán)回復(fù): 第一主動(dòng)出擊,當(dāng)買(mǎi)家下單后應(yīng)及時(shí)主動(dòng)與買(mǎi)家聯(lián)系,聯(lián)系內(nèi)容可以按照先后順序包括為打招呼,對(duì)產(chǎn)品進(jìn)一步的介紹,并告知請(qǐng)付款以及時(shí)查

“禮貌，體貼，完整，清楚，簡(jiǎn)潔，具體，準(zhǔn)確”是現(xiàn)在在外貿(mào)函電的寫(xiě)作中人們常用的七項(xiàng)基本原則，它綜合了各方面的說(shuō)法，從一個(gè)更為廣泛的角度去解釋商務(wù)信函寫(xiě)作應(yīng)遵循的原則。陳艷在《商務(wù)英語(yǔ)信函寫(xiě)作的七C原則及技巧》

掌握?qǐng)?bào)盤(pán)中實(shí)盤(pán)與虛盤(pán)兩大種類(lèi),如何報(bào)盤(pán)與遞盤(pán)及相關(guān)函電的撰寫(xiě)。4、還盤(pán),反還盤(pán)和接受掌握還盤(pán),反還盤(pán)的技巧, 了解什麼是有效的接受, 并掌握相關(guān)函電的撰寫(xiě)及還盤(pán),反還盤(pán)和接受的常用句型。5、訂貨和簽約了解訂貨單及合約一般包括

注意外貿(mào)英語(yǔ)中函電寫(xiě)作的用詞與格式,在英文合同的翻譯中區(qū)分易混淆的詞語(yǔ)并掌握外貿(mào)傳真的語(yǔ)法結(jié)構(gòu)和運(yùn)用技巧,做到語(yǔ)言運(yùn)用自如,有助于商務(wù)活動(dòng)獲得成功。函電用詞貫穿于整個(gè)函電翻譯的實(shí)際操作過(guò)程之中,翻譯不嚴(yán)謹(jǐn)或用詞不當(dāng)

1.把握簡(jiǎn)潔原則。在國(guó)際貿(mào)易競(jìng)爭(zhēng)愈加激烈的當(dāng)今世界，簡(jiǎn)潔在外貿(mào)函電寫(xiě)作中顯得尤為重要，要用盡量少的詞來(lái)表達(dá)完整的意思，同時(shí)內(nèi)容要完整、準(zhǔn)確，語(yǔ)氣禮貌。（1）適當(dāng)使用縮略語(yǔ)。在長(zhǎng)期的發(fā)展中，外貿(mào)行業(yè)逐步形成了許多既定

外貿(mào)英語(yǔ)函電寫(xiě)作技巧介紹如下：一：內(nèi)容輕重有分 一般來(lái)說(shuō)，重要或強(qiáng)調(diào)的事情都放在信件的開(kāi)頭或結(jié)尾，并且不能用含糊不清的主詞，例如this、that、they和which等等。如果同等重要的內(nèi)容要用and來(lái)連接，較輕的就放在次要的句

外貿(mào)英語(yǔ)函電的寫(xiě)作技巧

不同狀態(tài)下訂單,回復(fù)詢(xún)盤(pán)的方式和技巧各有不同。下面將訂單狀態(tài)大致分為一下幾類(lèi): 1、未付款詢(xún)盤(pán)回復(fù): 第一主動(dòng)出擊,當(dāng)買(mǎi)家下單后應(yīng)及時(shí)主動(dòng)與買(mǎi)家聯(lián)系,聯(lián)系內(nèi)容可以按照先后順序包括為打招呼,對(duì)產(chǎn)品進(jìn)一步的介紹,并告知請(qǐng)付款以及時(shí)查

“禮貌，體貼，完整，清楚，簡(jiǎn)潔，具體，準(zhǔn)確”是現(xiàn)在在外貿(mào)函電的寫(xiě)作中人們常用的七項(xiàng)基本原則，它綜合了各方面的說(shuō)法，從一個(gè)更為廣泛的角度去解釋商務(wù)信函寫(xiě)作應(yīng)遵循的原則。陳艷在《商務(wù)英語(yǔ)信函寫(xiě)作的七C原則及技巧》

它基于英語(yǔ)的基本語(yǔ)法、句法結(jié)構(gòu)和詞匯,但又具有其獨(dú)特的語(yǔ)言現(xiàn)象和表現(xiàn)內(nèi)容。注意外貿(mào)英語(yǔ)中函電寫(xiě)作的用詞與格式,在英文合同的翻譯中區(qū)分易混淆的詞語(yǔ)并掌握外貿(mào)傳真的語(yǔ)法結(jié)構(gòu)和運(yùn)用技巧,做到語(yǔ)言運(yùn)用自如,有助于商務(wù)活動(dòng)獲得

開(kāi)頭：開(kāi)頭寫(xiě)收信人或收信單位的稱(chēng)呼。稱(chēng)呼單獨(dú)占行、頂格書(shū)寫(xiě)，稱(chēng)呼后用冒號(hào)。正文：信文的正文是書(shū)信的主要部分，敘述商業(yè)業(yè)務(wù)往來(lái)聯(lián)系的實(shí)質(zhì)問(wèn)題。結(jié)尾往往用簡(jiǎn)單的一兩句話，寫(xiě)明希望對(duì)方答復(fù)的要求。如“特此函達(dá)，即希

外貿(mào)函電最常用的內(nèi)容:建立業(yè)務(wù)關(guān)系、詢(xún)盤(pán)、發(fā)盤(pán)、回復(fù)、銷(xiāo)售合同、包裝、保險(xiǎn)、賠償、仲裁等。外貿(mào)函電基本要求:主題明確,內(nèi)容簡(jiǎn)潔,語(yǔ)言精煉,表述完整。外貿(mào)函電的格式:有固定的語(yǔ)言、習(xí)慣用法和常用句型。外貿(mào)函電的語(yǔ)氣:各部分語(yǔ)氣。開(kāi)發(fā)

1.把握簡(jiǎn)潔原則。在國(guó)際貿(mào)易競(jìng)爭(zhēng)愈加激烈的當(dāng)今世界，簡(jiǎn)潔在外貿(mào)函電寫(xiě)作中顯得尤為重要，要用盡量少的詞來(lái)表達(dá)完整的意思，同時(shí)內(nèi)容要完整、準(zhǔn)確，語(yǔ)氣禮貌。（1）適當(dāng)使用縮略語(yǔ)。在長(zhǎng)期的發(fā)展中，外貿(mào)行業(yè)逐步形成了許多既定

外貿(mào)英語(yǔ)函電寫(xiě)作技巧介紹如下：一：內(nèi)容輕重有分 一般來(lái)說(shuō)，重要或強(qiáng)調(diào)的事情都放在信件的開(kāi)頭或結(jié)尾，并且不能用含糊不清的主詞，例如this、that、they和which等等。如果同等重要的內(nèi)容要用and來(lái)連接，較輕的就放在次要的句

外貿(mào)英語(yǔ)函電寫(xiě)作技巧

1. 向顧客推銷(xiāo)商品 　　Dear Sir: May 1, 2001 　　Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. 　　Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure. 　　Yours faithfully 　　2. 提出詢(xún)價(jià) 　　Dear Sir: Jun.1, 2001 　　We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon.. 　　Truly 　　3. 迅速提供報(bào)價(jià) 　　Dear Sir: June 4, 2001 　　Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you. 交易的契機(jī) 　　4. 如何討價(jià)還價(jià) 　　Dear Sir: June 8, 2001 　　We have received your price lists and have studied it carefully. However, the price level in your quotation is too　high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you soon. 　　Yours truly 　　5-1 同意進(jìn)口商的還價(jià) 　　Dear Sirs: June 12, 2001 　　Thank you for your letter of June the 8th. We have accepted your offer on the terms suggested. Enclosed our will find a special price list that we believe will meet your ideas of prices. You should note that the recent advances in raw materials have affected the cost of this product unfavorably. However, for your order we have kept our prices down. 　　Sincerely 　　5-2 拒絕進(jìn)口商的還價(jià) 　　Dear Sirs: June 12, 2001 　　Thank you for your letter of June the 8th. We regret that we cannot meet your terms. We must point out that the falling market here leaves us little or no margin of profit. We must ask you for a keener price in respect to future orders. At present the best discount offered for a quantity of 200 is 5%. Our current situation leaves us little room to bargain. We hope you will reconsider the offer. 　　Truly 　　6. 正式提出訂單 　　Dear Sir: June 15, 2001 　　We have discussed your offer of 5% and accept it on the terms quoted. We are prepared to give your product a trial, provided you can guarantee delivery on or before the 20th of September. The enclosed order is given strictly on this condition. We reserve the right of refusal of delivery and/or cancellation of the order after this date. 　　Truly 　　7. 確認(rèn)訂單 　　Dear Sir: June 20, 2001 　　Thank you very much for your order of June 15 for 200 Deer Mountain Bikes. We will make every possible effort to speed up delivery. We will advise you of the date of dispatch. We are at your service at all times. 　　Sincerely 　　8. 請(qǐng)求開(kāi)立信用證 　　Gentlemen: June 18, 2001 　　Thank you for your order No. 599. In order to execute it, please open an irrevocable L/C for the amount of US$ 50,000 in our favor. This account shall be available until Sep. 20. Upon arrival of the L/C we will pack and ship the order as requested. 　　Sincerely 　　9. 通知已開(kāi)立信用證 　　Dear Sir: June 24, 2001 　　Thank you for your letter of June 18 enclosing details of your terms. According to your request for opening an irrevocable L/C, we have instructed the Beijing City Commercial Bank to open a credit for US$ 50,000 in your favor, valid until Sep. 20. Please advise us by fax when the order has been executed. 　　Sincerely 　　10. 請(qǐng)求信用證延期 　　Dear Sir： Sep. 1, 2001 　　We are sorry to report that in spite of our effort, we are unable to guarantee shipment by the agreed date due to a strike at our factory. We are afraid that your L/C will be expire before shipment. Therefore, please explain our situation to your customers and secure their consent to extend the L/C to Sept.30. 　　Sincerely 　　11. 同意更改信用證 　　Gentlemen: Sept. 5, 2001 　　We received your letter today and have informed our customers of your situation. As requested, we have instructed the Beijing City Commercial Bank to extend the L/C up to and including September 30. Please keep us abreast of any new development. 　　Sincerely
郵件是外貿(mào)人與客戶(hù)溝通的常用方式，那么如何使用郵件從0到1的開(kāi)發(fā)大客戶(hù)呢？ 先來(lái)看下面這封開(kāi)發(fā)郵件，也許你也正在套用著相同或者相似的模版，趕緊剎車(chē)，別猶豫！ Hello Mr. Jame White How are you? （分析：“How are you？”的使用本身是沒(méi)有問(wèn)題的。雖然我們從小學(xué)就學(xué)習(xí)這樣的問(wèn)候方式，但是這句話在很多國(guó)家并不太常用。） We know your company from the internet and we know that your market is in the LED lighting field in Poland. （分析：本句想表達(dá)的邏輯沒(méi)有問(wèn)題，但是寫(xiě)法和語(yǔ)法欠妥。“from the internet”會(huì)給人不尊重和被騷擾的感覺(jué)，可以改為具體的詢(xún)盤(pán)。） We would like to take this opportunity to introduce our company and products, this is Alice from ABC company, we are one of the largest manufacturer in this field in China, I hope to cooperate with your company. （分析：本句話的句式非常普遍，表達(dá)的內(nèi)容也很籠統(tǒng)。如果公司真的是行業(yè)領(lǐng)軍企業(yè)，可以使用一些實(shí)際的數(shù)據(jù)去證明。） Please allow me to introduce our products to you, we have many items such as LED lamps, outdoors and indoors bulbs and LED strip. We have much experience in this field. I will give you more details about our products if you are interested in them. （分析：比較空泛的描述，給客戶(hù)帶來(lái)的感受不強(qiáng)烈。這部分可以考慮使用具體的數(shù)字來(lái)表達(dá)。） We will offer you the best price and quality, please go to our website for more details, www.***.com （分析：第一次發(fā)郵件最好不要加上網(wǎng)址，防止被系統(tǒng)當(dāng)成垃圾郵件攔截。） Can you introduce your company to us, or your target products market, thank you. （分析：這句話不太妥當(dāng)。第一次郵件客戶(hù)沒(méi)有義務(wù)也不會(huì)很愿意回答你的問(wèn)題） We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future. （分析：本句較為空泛，沒(méi)有實(shí)際的含義。） Best Regards Alice （分析：簽名缺少內(nèi)容。） 對(duì)于郵件內(nèi)容，文中已經(jīng)給出了一些分析。 雖然這封郵件在語(yǔ)法和句式上沒(méi)有什么問(wèn)題，并且在前幾年可能可以被奉為“開(kāi)發(fā)信經(jīng)典模板”，但是如今這樣毫無(wú)亮點(diǎn)的寫(xiě)法已經(jīng)遠(yuǎn)遠(yuǎn)不能吸引現(xiàn)在的客戶(hù)，郵件發(fā)出去后也不會(huì)有好的效果。 我們?cè)賮?lái)看看根據(jù)分析修改后的郵件： Dear Jame Hoping this email finds you well. （非常地道的美式問(wèn)候語(yǔ)。） We know your company is in the LED market from our customer data as the main distributor in European market. （“from our customer data”可能引起客戶(hù)的思考：之前是否問(wèn)過(guò)價(jià)格或拿過(guò)樣品甚至很久之前是不是合作過(guò)。這樣的話術(shù)不會(huì)給客戶(hù)帶來(lái)騷擾的感覺(jué)。） We are specializing in LED lighting since 2008, our factory has the production capacity of 20000pcs bulbs with CE, Rohs every month, and the new items will be pushed every week from our ODM department. （用實(shí)際數(shù)據(jù)表明公司的地位與規(guī)模。） Please contact me for any further information, free samples would be sent to you in our promotion seasons now. （該句有兩個(gè)優(yōu)點(diǎn)：1. 郵件通篇主動(dòng)語(yǔ)態(tài)，但是這句話是被動(dòng)語(yǔ)態(tài)，閱讀起來(lái)可以讓客戶(hù)感覺(jué)到節(jié)奏的變化；2. “free samples”、“promotion seasons”刺激客戶(hù)盡快聯(lián)系索要樣品或下單。） Have a nice day! Best Regards Alice Company Tel/Whatsapp Web （結(jié)尾簽名內(nèi)容完整。） 修改后的郵件明顯更加簡(jiǎn)練，同時(shí)話術(shù)表達(dá)在無(wú)形中引導(dǎo)客戶(hù)進(jìn)一步聯(lián)系。 但是該郵件還是有些簡(jiǎn)單，在實(shí)際的郵件中，我們應(yīng)該針對(duì)特定的產(chǎn)品與當(dāng)前情況增添較為詳細(xì)的內(nèi)容。 郵件寫(xiě)作案例 這是一個(gè)美國(guó)客戶(hù)，詢(xún)問(wèn)了我們一款電競(jìng)椅的價(jià)格。我們的業(yè)務(wù)員報(bào)價(jià)之后，客戶(hù)沒(méi)有反應(yīng)，跟蹤了幾次依然沒(méi)有回應(yīng)。忽然有一天，客戶(hù)問(wèn)我們的工廠是不是在安吉，得到我們的確定后他說(shuō)要來(lái)工廠參觀拜訪。 見(jiàn)面后，客戶(hù)在工廠看了一番，沒(méi)有留下名片就走了?？蛻?hù)回去后依舊沒(méi)有任何動(dòng)靜，也不與業(yè)務(wù)員聯(lián)系。 相信這樣的場(chǎng)景很多外貿(mào)人都經(jīng)歷過(guò)。 經(jīng)過(guò)各方面考量，我們還是決定繼續(xù)跟蹤這位客戶(hù)。通過(guò)對(duì)客戶(hù)進(jìn)行背景調(diào)查后，我們了解到了客戶(hù)的相關(guān)信息。同時(shí)我們也需要考慮到美國(guó)的實(shí)際情況。 以上述信息作為切入點(diǎn)，我們又給客戶(hù)發(fā)了一封郵件，這次我們收到了回復(fù)。 Hi XX, Hope this email finds you well. Concerning the issue of that we export from other country to USA, we are still working on it with Haiti and Dominica free trade zone, the strategy way is ok, but we need confirm the details and make sure get the exact cost from China to their places. We will have the full information at the end of this month, I will update to you in time. （客戶(hù)回復(fù)：OK let me know what you find out, the only problem I see that is I am sure you know those are 2 countries WITHOUT any factories making anything related to furniture, so even if you can do the paperwork change, I believe that will NOT be accepted by USA customs, they know those are very poor small islands with no factories.） By the way, the trade war may be stopped soon, we need to make some purchase plan in advance, otherwise every customer will place the orders in the same time, the factory will be very busy and postpone the delivery time too.（客戶(hù)回復(fù)：I understand, but now we buy from 3 other gaming chair factories, so we do not need any new chairs, until after CNY, since we order a lot of stock to arrive before 12/31/2018.） Have a nice day! Best Regards Wishes Ivan 從客戶(hù)的回復(fù)中，可以提煉出三點(diǎn)：他與三家工廠在合作；現(xiàn)在不是他的采購(gòu)期；2018年12月底之前他不需要電競(jìng)椅。 雖然沒(méi)有成功簽單，但是這封郵件也達(dá)到了想要的結(jié)果。我們收到了客戶(hù)的回復(fù)并且知道了客戶(hù)目前的情況，以及他的采購(gòu)周期和時(shí)間。接下來(lái)就需要根據(jù)他給出的時(shí)間在合適的時(shí)候加強(qiáng)聯(lián)系。