大家好！今天讓小編來大家介紹下關于外貿(mào)業(yè)務員郵件模板考試（外貿(mào)業(yè)務員郵件常用語）的問題，以下是小編對此問題的歸納整理，讓我們一起來看看吧。

外貿(mào)郵件開頭

Dear XXX
I am really sorry to bother you.I made a misstake which I only quoted 90 thousands in last cooperation.The real quotation should be 100 thousands.I really don't konw how to tell you.But it was actually happened.
As a man of promise,if you decide follow the incorrect quotaion I also will respect your decision.But I really wish you can make a transpositonal consideration. If you were me what would you do? It is so kind of you if i can quote again.
I am looking forward hearing you.Thank you very much for your time.Give my best wishes to you
sincerely yours
xxx(你的名字）
親愛的xxx：
十分抱歉打擾你，我犯了一個錯誤，我在上次的合作中只報價9萬元，實際報價應該是10萬元，我真的不知道該如何告訴你，但它確實發(fā)生了。
作為一個守信的人，如果你決定堅持履行錯誤的報價，我會尊重你的決定。但是我真的希望你能換位思考一下，如果你是我，你該怎么辦？如果能讓我重新報價一次那你真是太好了。
等待您的回復，非常感謝你的時間，致以誠摯的祝福！
您真摯的朋友
xxx
（一開始我還以為是真事呢，害我這么認真想幫你，出題的老師有病，送禮物頂個p用，報價一旦形成，傻帽才給你多付錢，你把天說破了都沒用，自己再隨便加一點吧）

外貿(mào)郵件該怎么寫比較好

很多人覺得發(fā)給客戶發(fā)郵件很難，尤其是開發(fā)信。但實際上，郵件確實是發(fā)展外貿(mào)新業(yè)務最經(jīng)得起考驗的銷售策略之一。

JustReachOut外展資訊服務公司的創(chuàng)始人Dmitry Dragilev表示，他能夠通過他們的郵件幫助一家名為Polar的創(chuàng)業(yè)公司獲得谷歌的收購。

Dragilev近期匯集了一堆“破冰”郵件模板。我們對列表進行了整理，精選了9個最為有效的郵件模板，這些郵件的回復率效果都是翻倍的：

1. The ＄3000 contract email. / 3000美元的電子郵件。

點擊查看大圖

要點分析：

1）明確表示他產(chǎn)品和客戶很熟悉。

2）通過提及一個大牌顧客來背書他知道的產(chǎn)品。

3）提供他的成交案例。

4）關鍵點：顯示產(chǎn)品最終呈現(xiàn)的樣子，確保至少會受到客戶關注。

5）以一個問題結(jié)束，這樣很容易就能讓收件人回復。

Tips

What You Can Learn？

Don't be afraid to give away tons of value. It means more work upfront, but you'll stand out in the inbox.

不要害怕付出太多。這意味著你提前準備充分，之后才能在眾多競爭者郵件中脫穎而出。

2. A sales meeting email done right. / 一封電子郵件完成銷售會議。

要點分析：

1）清楚地識別發(fā)件人當前的角色以及他想要出售的東西。

2）提示：如果您不知道向誰發(fā)送電子郵件，請直接問！

3）清楚地列出確切的時間和日期，同時提及大概的通話時間。

Tips

What You Can Learn?

Identify yourself clearly upfront, verify whether you're talking to the right person, and clearly mention how much of their time you want (and when do you want it).

首先明確自己的身份，確認你是在跟對的人接洽，然后提出你想要跟對方溝通的時間以及占用的時常。

3. The “best email pitch”I ever received. / 我曾收到的“最好的電子郵件”。

要點分析：

1）表明他不是垃圾郵件發(fā)送者。

2）提到競爭對手的名字以引起收件人的注意。

3）提供實際演示視頻，以了解最終產(chǎn)品的外觀。

Tips

What You Can Learn?

Specializing your emails beyond the 'Hi [FirstName].' Mention something the receiver might have done recently (check their blog or Twitter) to grab attention right in the first sentence.

個性化您的電子郵件，提到客戶最近可能做過的事情（查看他們的領英或推特），以便在第一句話中引起對方的注意。

4. The email that won meetings at LinkedIn and Twitter. / 在LinkedIn和Twitter上成功約定會議。

要點分析：

1）一個很好的，簡潔的介紹。

2）她知道該公司運行Scala，因此她沒有將主頁發(fā)送給它們，而是鏈接到Takipi的Scala重點登陸頁面。

3）表明她完成了她的工作。

Tips

What You Can Learn?

Craft an email for just one person. Don't tell them about everything your company does. Instead, personalize your email for one person alone and create an email that solves his/her specific problem.

為客戶定制一封電子郵件。不要告訴他們你公司所有的業(yè)務。相反，突出個性化，寫一封能為客戶解決他/她的具體問題的郵件。

5. An email to kickstart a business relationship. / 啟動一段商業(yè)關系的郵件。

要點分析：

1）清晰，簡明的介紹，結(jié)合你的公司業(yè)務才描述你目前負責的核心工作。

2）解釋業(yè)務時側(cè)重于客戶利益，而不是功能。

3）郵件結(jié)尾想客戶尋求15分鐘的溝通時間，這會讓客戶（尤其是業(yè)務繁忙）感覺你很靠譜。

Tips

What You Can Learn?

Focus on benefits instead of features. This applies to everything from landing pages and sales letters to emails.

專注于客戶利益而非功能。這適用于從登陸界面到電子郵件的所有內(nèi)容。

6. An email that landed a $15,000 consulting project. / 一封電子郵件，獲得了15,000美元的咨詢項目。

要點分析：

1）Messwerks針對需要幫助成長型公司的進行用戶體驗和設計，因此這條開場白就很有魔力。

2）簡要概述Messwerks可以做些什么 - 增加銷售（超級好），約會（誰不想要？）和轉(zhuǎn)換（每個創(chuàng)業(yè)公司的夢想）。

Tips

What You Can Learn?

Choose your targets wisely. You can do a lot with a simple email if you target just the right group of people with it. Don't skimp on the homework and research your ideal customer thoroughly before you even send an email.

明智地選擇你的目標客戶。如果你有合適的目標人群，那么你可以通過簡單的電子郵件做很多事情。在發(fā)送電子郵件之前，不要忽視前期徹底研究理想客戶的工作。

7. An email to schedule a sales call. / 通過一封電子郵件安排銷售電話。

要點分析：

1）只需要10分鐘。哪家公司不希望獲得100個更好的客戶？

2）提及某個競爭對手或行業(yè)領導者，并告知他們從這個策劃中得到的結(jié)果。

3）一封非常簡單的3行電子郵件。易地而處，如果有人答應給你100個客戶并只需要你10分鐘的時間，你也會感興趣不是嗎？

Tips

What You Can Learn?

Tell prospects exactly what kind of results they can expect. Then tell them how long you'll take to achieve it.

告訴潛在客戶他們可以期待什么樣的結(jié)果。然后告訴他們你需要多長時間才能實現(xiàn)它。

8. An email that won over the founder of Branchout. / 一封電子郵件，贏得創(chuàng)始人的青睞。

要點分析：

1）無論你喜歡或討厭它，都不能忽視第一行（提醒銷售人員：最怕的就是沒有特點）。

2）用一句話快速介紹電子郵件的內(nèi)容。

3）他沒有寫出500字的說明，而是鏈接到一個能一眼看清的關于會議的頁面。

4）為他自己想要說的做出一個快速摘要。

Tips

What You Can Learn?

Have fun. And mirror the image of your brand in your language. If you're branding yourself as a fun, youthful alternative to stuffy conventional conferences, don't use the same stuffy, conventional language in your emails.

玩得開心。用語言反映你的品牌形象。如果你想組織一個年輕化，趣味性強的會議，那么就在郵件中放棄使用一些傳統(tǒng)說法。

9. An email with a presentation. / 帶有報告的郵件。

 

要點分析：

1）當你已經(jīng)確認收件人時，可以不介紹直接進入問題討論。這種方法有效，也能很快引起對方注意。

2）這封郵件只是發(fā)送一個可視報告，而不是冗長的內(nèi)容。

3）他通過照顧Dan來給予價值，這樣的做法可能會變成收費性質(zhì)，甚至是長期的富有成效的關系。

Tips

What You Can Learn?

Show, don't just tell. Instead of writing a 500 word long email of your ideas, just create a video or presentation that shows your ideas in action.

某些情況下，展示的效果更好。與其寫一封500字的電子郵件，不如直接給客戶發(fā)一個視頻或者演示文稿，以此來表述你的想法。

Dmitry Dragilev表示：商務郵件很重要，我有很多關系很好的商業(yè)伙伴都來源于郵件溝通，所以把握好它，就把握了錢和互利的商業(yè)關系。

新人接手老客戶業(yè)務的外貿(mào)郵件怎么寫啊，寫一份模板來參考參考，表達正式一點

01
催促下單，庫存不多
Dear X,
Thank you for your inquiry.
Yes, we have this item in stock. How many do you want? Right now, we only have X lots of the X color left. Since they are very popular, the product has a high risk of selling out soon. Please place your order as soon as possible. Thank you!
Best regards,
(name)
02
回應買家砍價
Dear x,
Thank you for your interests in my item.
I am sorry but we can’t offer you that low price you asked for. We feel that the price listed is reasonable and has been carefully calculated and leaves me limited profit already.
However, we’d like to offer you some discounts on bulk purchases. If your order is more than X pieces, we will give you a discount of xx% off.
Please let me know for any further questions. Thanks.
Sincerely,
(name)
03
斷貨 (out of stock)
Dear X,
We are sorry to inform you that this item is out of stock at the moment. We will contact the factory to see when they will be available again. Also, we would like to recommend to you some other items which are of the same style. We hope you like them as well. You can click on the following link to check them out.
[url] http://www.aliexpress
Please let me know for any further questions. Thanks.
Best Regards,
(Your name)
04
因為周末導致回復不夠及時，先表示歉意，因為錯過了最佳時機回復時間所以可通過主動打折的方式贏取客戶。
Dear X,
I am sorry for the delayed response due to the weekend. Yes, we have this item in stock. And to show our apology for our delayed response, we will offer you 10% off. Please place your order before Friday to enjoy this discount. Thank you!
Please let me know if you have any further questions. Thanks.
Best Regards,
(Your name)
05
關于支付選擇，提醒折扣快結(jié)束了

Hello X,
Thank you for the message. Please note that there are only 3 days left to get 10% off by making payments with Escrow (credit card, Visa, MasterCard, moneybookers or Western Union). Please make the payment as soon as possible. I will also send you an additional gift to show our appreciation.
Please let me know for any further questions. Thanks.
Best regards,
(Your name)

外貿(mào)郵件范文？

郵件是外貿(mào)人與客戶溝通的常用方式，那么如何使用郵件從0到1的開發(fā)大客戶呢？

先來看下面這封開發(fā)郵件，也許你也正在套用著相同或者相似的模版，趕緊剎車，別猶豫！

Hello Mr. Jame White

How are you? （分析：“How are you？”的使用本身是沒有問題的。雖然我們從小學就學習這樣的問候方式，但是這句話在很多國家并不太常用。）

We know your company from the internet and we know that your market is in the LED lighting field in Poland. （分析：本句想表達的邏輯沒有問題，但是寫法和語法欠妥?！癴rom the internet”會給人不尊重和被騷擾的感覺，可以改為具體的詢盤。）

We would like to take this opportunity to introduce our company and products, this is Alice from ABC company, we are one of the largest manufacturer in this field in China, I hope to cooperate with your company. （分析：本句話的句式非常普遍，表達的內(nèi)容也很籠統(tǒng)。如果公司真的是行業(yè)領軍企業(yè)，可以使用一些實際的數(shù)據(jù)去證明。）

Please allow me to introduce our products to you, we have many items such as LED lamps, outdoors and indoors bulbs and LED strip. We have much experience in this field. I will give you more details about our products if you are interested in them. （分析：比較空泛的描述，給客戶帶來的感受不強烈。這部分可以考慮使用具體的數(shù)字來表達。）

We will offer you the best price and quality, please go to our website for more details, www.***.com （分析：第一次發(fā)郵件最好不要加上網(wǎng)址，防止被系統(tǒng)當成垃圾郵件攔截。）

Can you introduce your company to us, or your target products market, thank you. （分析：這句話不太妥當。第一次郵件客戶沒有義務也不會很愿意回答你的問題）

We look forward to your specific enquiries and hope to have the opportunity to work together with you in the future. （分析：本句較為空泛，沒有實際的含義。）

Best Regards

Alice （分析：簽名缺少內(nèi)容。）

對于郵件內(nèi)容，文中已經(jīng)給出了一些分析。

雖然這封郵件在語法和句式上沒有什么問題，并且在前幾年可能可以被奉為“開發(fā)信經(jīng)典模板”，但是如今這樣毫無亮點的寫法已經(jīng)遠遠不能吸引現(xiàn)在的客戶，郵件發(fā)出去后也不會有好的效果。

我們再來看看根據(jù)分析修改后的郵件：

Dear Jame

Hoping this email finds you well. （非常地道的美式問候語。）

We know your company is in the LED market from our customer data as the main distributor in European market. （“from our customer data”可能引起客戶的思考：之前是否問過價格或拿過樣品甚至很久之前是不是合作過。這樣的話術不會給客戶帶來騷擾的感覺。）

We are specializing in LED lighting since 2008, our factory has the production capacity of 20000pcs bulbs with CE, Rohs every month, and the new items will be pushed every week from our ODM department. （用實際數(shù)據(jù)表明公司的地位與規(guī)模。）

Please contact me for any further information, free samples would be sent to you in our promotion seasons now. （該句有兩個優(yōu)點：1. 郵件通篇主動語態(tài)，但是這句話是被動語態(tài)，閱讀起來可以讓客戶感覺到節(jié)奏的變化；2. “free samples”、“promotion seasons”刺激客戶盡快聯(lián)系索要樣品或下單。）

Have a nice day!

Best Regards

Alice

Company

Tel/Whatsapp

Web

（結(jié)尾簽名內(nèi)容完整。）

修改后的郵件明顯更加簡練，同時話術表達在無形中引導客戶進一步聯(lián)系。

但是該郵件還是有些簡單，在實際的郵件中，我們應該針對特定的產(chǎn)品與當前情況增添較為詳細的內(nèi)容。

郵件寫作案例

這是一個美國客戶，詢問了我們一款電競椅的價格。我們的業(yè)務員報價之后，客戶沒有反應，跟蹤了幾次依然沒有回應。忽然有一天，客戶問我們的工廠是不是在安吉，得到我們的確定后他說要來工廠參觀拜訪。

見面后，客戶在工廠看了一番，沒有留下名片就走了?？蛻艋厝ズ笠琅f沒有任何動靜，也不與業(yè)務員聯(lián)系。

相信這樣的場景很多外貿(mào)人都經(jīng)歷過。

經(jīng)過各方面考量，我們還是決定繼續(xù)跟蹤這位客戶。通過對客戶進行背景調(diào)查后，我們了解到了客戶的相關信息。同時我們也需要考慮到美國的實際情況。

以上述信息作為切入點，我們又給客戶發(fā)了一封郵件，這次我們收到了回復。

Hi XX,

Hope this email finds you well.

Concerning the issue of that we export from other country to USA, we are still working on it with Haiti and Dominica free trade zone, the strategy way is ok, but we need confirm the details and make sure get the exact cost from China to their places.

We will have the full information at the end of this month, I will update to you in time. （客戶回復：OK let me know what you find out, the only problem I see that is I am sure you know those are 2 countries WITHOUT any factories making anything related to furniture, so even if you can do the paperwork change, I believe that will NOT be accepted by USA customs, they know those are very poor small islands with no factories.）

By the way, the trade war may be stopped soon, we need to make some purchase plan in advance, otherwise every customer will place the orders in the same time, the factory will be very busy and postpone the delivery time too.（客戶回復：I understand, but now we buy from 3 other gaming chair factories, so we do not need any new chairs, until after CNY, since we order a lot of stock to arrive before 12/31/2018.）

Have a nice day!

Best Regards Wishes

Ivan

從客戶的回復中，可以提煉出三點：他與三家工廠在合作；現(xiàn)在不是他的采購期；2018年12月底之前他不需要電競椅。

雖然沒有成功簽單，但是這封郵件也達到了想要的結(jié)果。我們收到了客戶的回復并且知道了客戶目前的情況，以及他的采購周期和時間。接下來就需要根據(jù)他給出的時間在合適的時候加強聯(lián)系。

以上就是小編對于外貿(mào)業(yè)務員郵件模板考試（外貿(mào)業(yè)務員郵件常用語）問題和相關問題的解答了，外貿(mào)業(yè)務員郵件模板考試（外貿(mào)業(yè)務員郵件常用語）的問題希望對你有用！