外貿(mào)業(yè)務(wù)員面試常見(jiàn)英語(yǔ)問(wèn)題 "work experience" is the type of work you've done in the past. If you haven't started working yet you can say "Right now I'm still a student." or "I'm a recent

關(guān)于外貿(mào)業(yè)務(wù)員面試英文問(wèn)題 A：May I come in?(我能進(jìn)來(lái)嗎?)B：Yes， please. Oh， you are Jin Li， aren’t you?(請(qǐng)進(jìn)。哦，你是李勁吧?)A：Yes， I am. (對(duì)，我是。)B：Please sit here， on the s

特別是外貿(mào)業(yè)務(wù)員,因?yàn)闇贤▽?duì)象距離問(wèn)題,為了更好的與客戶洽談,經(jīng)常需要做空中飛人。如果你可以接受經(jīng)常出差的話,可以這樣答:The frequent travel in this consulting positionis no problem for me or my family. 面試題9:What skills

面試題8:Does the frequent travel required for this work fit into your lifestyle? (經(jīng)常需要出差的工作適合你的生活方式嗎?) 解讀:不是在見(jiàn)客戶,就是在見(jiàn)客戶的路上,是業(yè)務(wù)員的生活常態(tài)。特別是外貿(mào)業(yè)務(wù)員,因?yàn)闇贤▽?duì)象距離問(wèn)題

外貿(mào)業(yè)務(wù)員面試常見(jiàn)英文問(wèn)題

外貿(mào)打電話英語(yǔ)口語(yǔ)篇1 Jane：Hello. Sales Department. This is Jane Fields speaking. How may I help you?珍妮：您好，業(yè)務(wù)部，我是Jane Fields ，我能為你效勞嗎?Michael：I'm interested in a couple of items

4. We looking forward to further extensions of pleasant business relations.我們期待著進(jìn)一步擴(kuò)展良好的業(yè)務(wù)關(guān)系。5. It’s our hope to continue with considerable business dealing with you.我們希望和你們保持可觀的生意

外貿(mào)常用商務(wù)英語(yǔ)口語(yǔ)大全 很多外貿(mào)新手要面臨客戶來(lái)訪的事宜,其中語(yǔ)言工具問(wèn)題也是困擾相當(dāng)多的業(yè)務(wù)員。面對(duì)老外對(duì)話,聽(tīng)不懂,說(shuō)不出是件很尷尬的事情,希望整理下來(lái)這些東西能夠?qū)ν赓Q(mào)小伙伴有一定的幫助作用! 一、商務(wù): what time would

2. We will do our best to ship the goods as early as possible， and we feel sure that the shipment will be satisfactory to you in every respect.我們將盡力早日裝運(yùn)，并相信你方對(duì)這批貨物會(huì)全方位滿意。3

外貿(mào)業(yè)務(wù)員常用英語(yǔ)口語(yǔ)：1、 I've come to make sure that your stay inBeijing is a pleasant one.我特地為你們安排使你們?cè)诒本┑亩毫粲淇臁? 、You're going out of your way for us, Ibelieve.我相信這是對(duì)我

外貿(mào)業(yè)務(wù)員一般經(jīng)常用到的英語(yǔ)口語(yǔ)：1.我們的價(jià)格和國(guó)際市場(chǎng)的價(jià)格相比還是合理的。Our price is reasonable as compared with that in the international market.2.我不同意您的說(shuō)法。I'm afraid I don't agree with you

外貿(mào)業(yè)務(wù)員常用英語(yǔ)口語(yǔ)

【商務(wù)用語(yǔ)】adjustable currency 可視經(jīng)濟(jì)需要調(diào)整的貨幣供應(yīng)量 adjustable dalay 可調(diào)延遲時(shí)刻，可調(diào)滯后 adjustable desk 活動(dòng)課桌 adjustable distance 可調(diào)距離 7.administer vt. 管理;實(shí)施 vi.管理 n.管理人，管理 【商務(wù)

2.商務(wù)英語(yǔ)情景對(duì)話 A:Good moming, My name is Tom Bruce,the manager of Green Imp.& Exp.Company.早上好，我是格林進(jìn)出口公司的湯姆·布魯斯。B:How do you do? Mr.Bruce, My name is Liang Bin, Here is my

在從事與商務(wù)英語(yǔ)相關(guān)方面工作的時(shí)候,擁有一口流利的商務(wù)英語(yǔ)口語(yǔ)學(xué)習(xí)就顯得非常的重要,很多學(xué)員想提升自己的商務(wù)英語(yǔ)口語(yǔ)水平,但是找不到相關(guān)的句子。接下來(lái)我在這里給大家?guī)?lái)簡(jiǎn)短的常用商務(wù)英語(yǔ)句子,希望對(duì)你有所幫助! 1.Owing to its

基礎(chǔ)的商務(wù)英語(yǔ)口語(yǔ)（1）1. The letter of credit for each order shall reach us 30 days.每批貨物的信用證應(yīng)在發(fā)貨日前30天寄達(dá)我方。2. 15-20 days prior to the date of delivery, you should pay against the

10.As our products have all the feature you need and 20% cheaper compared with that Japanese made ,I strongly recommended to you.BEC商務(wù) 英語(yǔ)口語(yǔ) 40句實(shí)用句子總結(jié)2 1.Vacuum cleaners of this brand are c

以下是 無(wú) 整理的外貿(mào)展會(huì)常用的商務(wù)英語(yǔ)口語(yǔ)，歡迎閱讀！ 1.外貿(mào)展會(huì)常用的商務(wù)英語(yǔ)口語(yǔ) How do you feel like the quality of our products? 你覺(jué)得我們產(chǎn)品的質(zhì)量怎么樣?You can have a look at our products firs

外貿(mào)常用商務(wù)英語(yǔ)口語(yǔ)

這個(gè)詞在郵件和口語(yǔ)中都可以使用。 19. 在請(qǐng)求對(duì)方諒解的時(shí)候,國(guó)外業(yè)務(wù)員經(jīng)常會(huì)用intentional這個(gè)詞,表示“故意的、有意的”,但我們似乎很少使用。以后可以這樣表達(dá):We're really sorry for the poor logo painting, please realize it

一般來(lái)說(shuō)，純正、優(yōu)美的語(yǔ)音、語(yǔ)調(diào)不是短期模仿所能達(dá)到的，對(duì)于有英國(guó)英語(yǔ)基礎(chǔ)的人學(xué)說(shuō)美國(guó)英語(yǔ)是如此，對(duì)于習(xí)慣于說(shuō)漢語(yǔ)的人學(xué)說(shuō)英語(yǔ)更是如此。4.英語(yǔ)口語(yǔ)備考重點(diǎn) 1、選擇合適的教材 根據(jù)自己的水平，可以選擇新概念第二或

1.常用的外貿(mào)英語(yǔ)口語(yǔ)句子 (1) We’d like to express out desire to establish business relations with you on the basis of equally, mutual benefit and the exchange of needed goods. 我方希望能在平等、互利、互通有無(wú)的基

一般程序:招呼—問(wèn)候—尋找相關(guān)話題—理出商談?lì)^緒。所以,打招呼很重要,無(wú)論顧客有沒(méi)有表現(xiàn)購(gòu)買(mǎi)意愿,您都應(yīng)該上前問(wèn)候一句:“What can I do for you?”或“May I help you?”,也可說(shuō):“Can I be of any assistance?”,如果是

五、運(yùn)輸 We require that transshipment be allowed. 我們要求允許轉(zhuǎn)船。 When can you make shipment carefully? 你們什么時(shí)候裝船? We'll get the goods dispatched within the stipulated time. 我們將按規(guī)定的時(shí)間發(fā)貨。 When can

1、 I've come to make sure that your stay inBeijing is a pleasant one.我特地為你們安排使你們?cè)诒本┑亩毫粲淇臁? 、You're going out of your way for us, Ibelieve.我相信這是對(duì)我們的特殊照顧了。3 、It

外貿(mào)業(yè)務(wù)員一般經(jīng)常用到的英語(yǔ)口語(yǔ)都有哪些?

外貿(mào)業(yè)務(wù)員面試常見(jiàn)英語(yǔ)問(wèn)題 "work experience" is the type of work you've done in the past. If you haven't started working yet you can say "Right now I'm still a student." or "I'm a recent

關(guān)于外貿(mào)業(yè)務(wù)員面試英文問(wèn)題 A：May I come in?(我能進(jìn)來(lái)嗎?)B：Yes， please. Oh， you are Jin Li， aren’t you?(請(qǐng)進(jìn)。哦，你是李勁吧?)A：Yes， I am. (對(duì)，我是。)B：Please sit here， on the s

1、座右銘能在一定程度上反映應(yīng)聘者的性格、觀念、心態(tài),這是面試官問(wèn)這個(gè)問(wèn)題的主要原因。 2、不宜說(shuō)那些醫(yī)引起不好聯(lián)想的座右銘。3、不宜說(shuō)那些太抽象的座右銘。 4、不宜說(shuō)太長(zhǎng)的座右銘。 5、座右銘最好能反映出自己某種優(yōu)秀品質(zhì)。

1、"work experience" is the type of work you've done in the past. If you haven't started working yet you can say "Right now I'm still a student." or "I'm a recent grad and Ihaven't started w

外貿(mào)業(yè)務(wù)員面試英語(yǔ)問(wèn)題

最常用的，不管是郵件還是交談，最后一句話都會(huì)說(shuō) If you have any question, please feel free contact us. 上外貿(mào)指南針，讓你了解更多外貿(mào)
　　貿(mào)易方式詞匯 　　stocks 存貨，庫(kù)存量 　　cash sale 現(xiàn)貨 　　purchase 購(gòu)買(mǎi)，進(jìn)貨 　　bulk sale 整批銷售，躉售 　　distribution channels 銷售渠道 　　wholesale 批發(fā) 　　retail trade 零售業(yè) 　　hire-purchase 分期付款購(gòu)買(mǎi) 　　fluctuate in line with market conditions 隨行就市 　　unfair competition 不合理競(jìng)爭(zhēng) 　　dumping 商品傾銷 　　dumping profit margin 傾銷差價(jià)，傾銷幅度 　　antidumping 反傾銷 　　customs bond 海關(guān)擔(dān)保 　　chain debts 三角債 　　freight forwarder 貨運(yùn)代理 　　trade consultation 貿(mào)易磋商 　　mediation of dispute 商業(yè)糾紛調(diào)解 　　partial shipment 分批裝運(yùn) 　　restraint of trade 貿(mào)易管制 　　RTA (Regional Trade Arrangements) 區(qū)域貿(mào)易安排 　　favorable balance of trade 貿(mào)易順差 　　unfavorable balance of trade 貿(mào)易逆差 　　special preferences 優(yōu)惠關(guān)稅 　　bonded warehouse 保稅倉(cāng)庫(kù) 　　transit trade 轉(zhuǎn)口貿(mào)易 　　tariff barrier 關(guān)稅壁壘 　　tax rebate 出口退稅 　　TBT (Technical Barriers to Trade) 技術(shù)性貿(mào)易壁壘 　　貿(mào)易伙伴術(shù)語(yǔ) 　　trade partner 貿(mào)易伙伴 　　manufacturer 制造商，制造廠 　　middleman 中間商，經(jīng)紀(jì)人 　　dealer 經(jīng)銷商 　　wholesaler 批發(fā)商 　　retailer, tradesman 零售商 　　merchant 商人，批發(fā)商，零售商 　　concessionaire, licensed dealer 受讓人，特許權(quán)獲得者 　　consumer 消費(fèi)者，用戶 　　client, customer 顧客，客戶 　　buyer 買(mǎi)主，買(mǎi)方 　　carrier 承運(yùn)人 　　consignee 收貨人
商務(wù)英語(yǔ)口語(yǔ) 　　引導(dǎo)語(yǔ)：我整理了一些商務(wù)英語(yǔ)口語(yǔ)，希望能夠幫助大家提高自己的口語(yǔ)水平喲。 　　1. I hoped we can do business together and looking forward to hearing from you soon. 　　希望我們可以一起做生意，期待盡快得到您的回答。 　　2. I hoped we can cooperate happily. 　　希望我們合作愉快。 　　3. I hoped we can continue our cooperation. 　　希望我們能夠繼續(xù)合作。 　　4. We sincerely hope that this transaction will turn out to the satisfaction of both parties. 　　我們真誠(chéng)地希望本次交易雙方都能滿意。 　　5. We hoped that this market trend will continue. 　　希望市場(chǎng)形勢(shì)能夠繼續(xù)保持。 　　6. It is hoped that you will seriously take this matter into consideration and let us have your reply soon. 　　希望你慎重考慮一下這個(gè)事情，并且盡快給我們一個(gè)回復(fù)。 　　7. We hoped that you will deal with our request honestly. 　　希望你們能公正地處理我們的請(qǐng)求。 　　8. We hope to receive your immediate answer. 　　希望盡快得到你們的答復(fù)。 　　9. We are looking forward to having your early reply to this matter. 　　我們期待你們的盡快答復(fù)。 　　10. We hoped that this dispute can be settled through friendly negotiation without being submit for arbitration. 　　希望此次爭(zhēng)端可以通過(guò)友好協(xié)商的方式解決，而不是通過(guò)仲裁的方式解決。 　　11. We'd like to express our desire to establish business relationship with you on the basis of quality, mutual benefit and exchange of needed goods . 　　我們希望在保證質(zhì)量、互惠互利以及交易彼此需要的貨物的基礎(chǔ)上和你們建立業(yè)務(wù)關(guān)系。 　　12. In order to extend our export business to your country we wish to enter into direct business relations with you. 　　為了擴(kuò)大我們?cè)谫F國(guó)的出口業(yè)務(wù)，我們希望和你們建立直接貿(mào)易關(guān)系。 　　13. Our hope is to establish mutually beneficial trading relations between us . 　　希望在我們之間能夠建立互惠互利的貿(mào)易關(guān)系。 　　14. We look forward to further extensions of pleasant business relations. 　　我們期待進(jìn)一步保持愉快的業(yè)務(wù)關(guān)系。 　　15. It’s our hope to continue with considerable business dealing with you. 　　我們的希望是和你們保持可觀的生意往來(lái)。 　　16. We look forward to receiving your quotation very soon. 　　我們期待盡快收到你們的報(bào)價(jià)單。 　　17. I hope you see from the reduction that we are really doing our utmost. 　　我希望你能夠看到我們事實(shí)上已經(jīng)作出了最大程度的讓價(jià)。 　　18. We hope to discuss business with you at your earliest convenience. 　　我們希望在你方便的時(shí)候和你洽談業(yè)務(wù)。 　　19. We wish to express our desire to trade with you in leather shoes. 　　我們非常希望和你進(jìn)行皮鞋的買(mǎi)賣(mài)生意。 　　20. We look forward to your early reply and trust that through our mutually cooperation we shall be able to conclude this transaction with you in the near further. 　　我們期待您的及時(shí)反饋，并且相信通過(guò)互相之間的合作，我們會(huì)進(jìn)行越來(lái)越多的交易。 　　21. We look forward to your settlement at early date. 　　希望你們盡早進(jìn)行結(jié)算。 　　22. Your early settlement of this case will be appreciated. 　　感謝您的早日結(jié)算。 　　23. We hoped you can settle the claim as quickly as possible. 　　希望盡快解決債權(quán)問(wèn)題。 　　24. We hoped that there will be no repetition of this kind of trouble in the future . 　　希望以后不再會(huì)有這種麻煩。 　　25. We expect that you will offer us a lower price as soon as possible. 　　我們期待你們能夠盡快給我們一個(gè)比較低的價(jià)格。 　　26. We hoped that the matter can be brought to a satisfactory conclusion. 　　我們希望這個(gè)事情能夠得到滿意的結(jié)果。 　　27. I do hope this undesirable incident will not stand in the way of our future business. 　　我希望這個(gè)令人不快的意外不會(huì)妨礙我們以后的生意。 　　28.We hope this matter will not effect our good relations and future dealings. 　　我們希望這件事不會(huì)影響我們良好的關(guān)系和以后的生意。 　　29. I wished this business will bring benefit to both of us. 　　希望這個(gè)生意對(duì)我們雙方都有益。 　　30. We hoped this incident will not bring any harm to our pleasant relations. 　　希望這個(gè)意外不會(huì)傷害我們之間的良好關(guān)系。 　　31.This model of typewriter is efficient and durable, economical and practical for middle school students. 　　這個(gè)型號(hào)的打字機(jī)對(duì)中學(xué)生來(lái)說(shuō)，高效、耐用、經(jīng)濟(jì)、實(shí)惠。 　　32.The computer we produced is characterized by its high quality, compact size, energy saving and is also easy to learn and easy to operate. 　　我們生產(chǎn)的計(jì)算機(jī)其特點(diǎn)是質(zhì)量好，體積小，節(jié)能，而且易學(xué)好用。 　　33.They are not only as low-priced as the goods of other makers, but they are distinctly superior in the following respects. 　　它們不但和其它廠家的產(chǎn)品一樣低廉，而且在以下幾個(gè)方面有其獨(dú)特的優(yōu)越性。
　　王小姐，您能到機(jī)場(chǎng)來(lái)接我真是太客氣了。 　　2. We will do our best to ship the goods as early as possible， and we feel sure that the shipment will be satisfactory to you in every respect. 　　我們將盡力早日裝運(yùn)，并相信你方對(duì)這批貨物會(huì)全方位滿意。 　　3. I believe that our pleasure cooperation over the years has proved us trustworthy partners. 　　我相信多年的友好合作，我們已經(jīng)成了可信賴的伙伴。 　　4. Talking about food， I have two favorites： one is Chinese food， 　the other is French food. 　　談到食品，我有兩個(gè)愛(ài)好，一是中國(guó)食品，另一個(gè)就是法國(guó)食品。 　　5. My secretary will send the contract with my signature to your hotel 2：00 this afternoon. 　　今天下午兩點(diǎn)，我的秘書(shū)將把我簽過(guò)的合同送到您的賓館。 　　6. If you should encounter any inconveniences， please do not hesitate to let me know， and I‘ll be very glad to help you out. 　　您若有不便之處，請(qǐng)隨時(shí)直言相告，我將很樂(lè)意為您排憂解難。 　　7. Our way of packing has been widely accepted by other clients， and we have received no complaints whatsoever up to now. 　　我們的包裝方式已經(jīng)被其他客戶廣泛接受，目前為止還沒(méi)有任何投拆。 　　8. I would like to bend the rules a little if possible， but we only accept D/P if the amount is under USD2，000. 　　如果可以的話可以改變一下規(guī)則，但是如果金額在2000美元以下，我們只接受D/P 　　9. I hope your trip to China will mark the beginning of longstanding cooperation between us. 　　我希望這次中國(guó)之行標(biāo)志著我們之間長(zhǎng)期穩(wěn)定的業(yè)務(wù)合作的開(kāi)始。 　　10. If you can reduce the price by 2% and give us three months to raise money， we‘d be willing to give you a 10% down payment. 如果你愿意把價(jià)格降低2%，并且給我們?nèi)齻€(gè)月的時(shí)間籌款，我們就愿先付10%的訂金。 　　11. I‘m afraid our manager will not be available till tomorrow afternoon…… 　　恐怕我們經(jīng)理要到明天下午才有空。 　　12. Anyway， compared with the prices of similar products on the international market， our price has always been on the low side. 　　不管怎么樣，比較世界市場(chǎng)上相同產(chǎn)品的價(jià)格，我們的價(jià)格總是很低的。 　　13. We can certainly do this， but it is subject to an additional premium， because our CIF quotation doesn‘t include this risk. 　　我們當(dāng)然可以照辦，但戰(zhàn)爭(zhēng)險(xiǎn)要交額外的保險(xiǎn)費(fèi)，因?yàn)槲覀兊?CIF 報(bào)價(jià)沒(méi)有包括這種附別。 　　14. Last year our turnover reached $ 1million， a 10-year high. 　　去年我們的出口額達(dá)到了100萬(wàn)，創(chuàng)十年之。 　　15. I‘m afraid I’m not in a position to give you an immediate answer. I‘ll have to consult my head office. 　　我恐怕不能立即給你答復(fù)，我要先和總公司聯(lián)系一下。 　　16. Our corporation was established in 1964 and has now over twenty branches overseas. 　　我們公司創(chuàng)建于1964年，現(xiàn)在國(guó)外有二十幾個(gè)分公司。 　　17. So now we can offer you 10，000 pieces of Art.7 at US $ 80 per piece CIF C5% London for shipment in May. 　　現(xiàn)在我們向你們報(bào)價(jià)十七號(hào)貨1萬(wàn)件，每件成本加運(yùn)保費(fèi)至倫敦80美元，含傭5%，5月份裝運(yùn)。 　　18. But your products are still new to our market， and we need to do a lot of work and send a lot of money on the sales promotion. 但是你們的產(chǎn)品在我們的市場(chǎng)上還是新產(chǎn)品，我們?cè)诖黉N上需要做很多工作花費(fèi)大量金錢(qián) 　　19. We‘re now looking to the American market to sell our new generation of color TV sets. 　　我們對(duì)新一代彩電在美國(guó)市場(chǎng)上的銷售寄予厚望 　　20. The designs and colors of our products will almost exactly match your needs. 　　我們產(chǎn)品的設(shè)計(jì)和顏色將與你們的要求十分匹配 　　21. I do hope you‘ll visit us someday soon so that we may return your kindness and warm hospitality. 　　我希望您們將可以很快訪問(wèn)我們，以便我們回報(bào)您們的熱情招待 　　22. Such products are widely sold in markets abroad. And they are gaining popularity because of their fine quality and competitive prices. 　　因?yàn)榫哂懈哔|(zhì)量和價(jià)格上的競(jìng)爭(zhēng)優(yōu)勢(shì)，我們的產(chǎn)品在國(guó)外市場(chǎng)上很暢銷 　　23. But you know fully well that our product is of superior quality. Other products can‘t be compared with it. 　　你完全知道，我們的產(chǎn)品質(zhì)量是上好的，其他產(chǎn)品不能與之媲美 　　24. It‘s my greatest pleasure to introduce Mr. Johnson to you. Mr. Johnson is the CEO of our biggest trading partner， the Atlantic Industrial Corporation. 　　我很榮幸，向你介紹約翰遜先生，約翰遜先生，是我們的貿(mào)易伙伴——太平洋工業(yè)公司的首席執(zhí)行官。 　　25. Should your prices be competitive， we will be prepared to increase our order by 500 dozen. 　　如果你的價(jià)格具有競(jìng)爭(zhēng)性，我們將準(zhǔn)備增加500打的 定單 　　26. This is the busiest street in the city. It‘s the commercial and cultural center here. 　　這是這兒最繁華的街道，是本市的商業(yè)和文化中心。 　　27. Thank you for your hospitality. I look forward to meeting your general manager. 　　感謝你們的盛情邀請(qǐng)，我也期待著與總經(jīng)理先生見(jiàn)面。 28. On behalf of our company， I‘d like to say how delighted we are to receive you here. 　　謹(jǐn)代表我方公司，很高興地在此迎接你 　　29. Pure silk garments are our best selling goods. They sell very fast every year. 　　真絲服裝是我們暢銷品，每年都銷售量都很大。 　　30. We always keep an eye on customers‘ preference and make our products according to what our customers need， want and like. 　　我們總是密切注視消費(fèi)者的喜好，根本消費(fèi)者需求、喜好，生產(chǎn)我們的產(chǎn)品。 　　31. This is a beautiful city in northwestern part of China. We hope you‘ll enjoy your stay here. 　　這是中國(guó)西北部一座美麗的城市，我們希望你們?cè)诖擞幸挥淇斓男谐獭? 　　32. I‘ve had a very pleasant stay here. My trip to China have been both enjoyable and productive. 　　我在此地的停留非常愉快，我的中國(guó)之行十分盡興且收獲不少。 　　33. I do hope you will visit us someday soon so that we may return your kindness and hospitality. 　　我希望您們將可以很快訪問(wèn)我們，以便我們回報(bào)您們的熱情招待 　　34. I‘m afraid we’ll have a hard time persuading our users to accept the new products. 　　要說(shuō)服用戶接受我們的新產(chǎn)品，恐怕是需要一些時(shí)間 　　35. The designs and colors of your products will almost exactly match your needs. 　　我們產(chǎn)品的設(shè)計(jì)和顏色將與你們的要求十分匹配 　　36. The articles can be made specially according to your own specifications. 　　我們可以根據(jù)你們提供的規(guī)格定做產(chǎn)品。 　　37. We‘ve had a very good business relationship over the past years. I think this transaction would be more promising if you could make an appropriate reduction. 　　在過(guò)去的幾年中，我們已經(jīng)建立了良好的商業(yè)關(guān)系。我想如果你能適當(dāng)降低價(jià)格，達(dá)成這筆交易是很有希望的。（是有“錢(qián)”景的，是有“錢(qián)”途的） 　　38. Though we‘ve only been here for one day， we’re already deeply impressed by your hospitality and thoughtfulness.